Thank you for contacting the Information Access Unit (IAU) - Department of
Veterans’ Affairs.

Your request is received and will be actioned when the Department resumes
business from 2 January 2024.

For Urgent Help and Support

Call 000 for life-threatening scenarios.

Open Arms, Veterans and Families Counselling is available 24 hours a day,
7 days a week, for serving and non-serving veterans and their families
at 1800 011 046.

Safe Zone is available 24 hours a day, 7 days a week, for current and
non-serving veterans and their families at 1800 142 072.

DVA services during the holiday season

For information on DVA services during the holiday season, please go to
the DVA website.

[1]www.dva.gov.au/news/latest-stories/dva-services-during-holiday-season

References

Visible links
1. http://www.dva.gov.au/news/latest-storie...

Dear Mr Ashmore,

The Department of Veterans' Affairs (the department) has received your
request for access to information under the Freedom of Information Act
1982 (FOI Act). I note you have requested access to the following:

'...I request the Minutes of the ESORT Round Table held in Canberra on 24
November 2011...'

Your request was received by the department on 25 December 2023 and the
ordinary 30 day statutory period for processing your request commenced
from the day after that date.

Extension of Time

Due to an increase in the number of information access applications
currently being received by the department, we are asking your agreement
to an extension of time for a further 30 days to process this request
under section 15AA of the FOI Act. This would mean that your request is
due on 23 February 2024.

If we are in a position to make a decision on your request earlier than
this date, we will endeavour to do so.

The statutory period may also be extended if we need to consult third
parties or for other reasons permitted under the FOI Act. We will advise
you if this happens.

Please reply by return email if you agree to this extension of time. If
you do agree we will notify the Office of the Australian Information
Commissioner (OAIC) of your agreement under section 15AA of the FOI Act.

Charges

The department will advise you if a charge is payable to process your
request and the amount of any such charge as soon as practicable. No
charge is payable for providing a person with their own personal
information.

Your address

The FOI Act requires that you provide us with an address that we can send
notices to. You have advised your contact address is
[1][FOI #10987 email] . Unless you tell us
otherwise, we will send all notices and correspondence to this address.

Disclosure log

Information released under the FOI Act may be published on a disclosure
log on our website, subject to certain exceptions. These exceptions
include where publication of personal, business, professional or
commercial information would be unreasonable.

Further assistance

If you have any questions about your request, please email
[2][DVA request email]

Yours sincerely

Graham | Information Access Officer

Position Number : 62210944

Information Access Unit I Client Access and Rehab Branch

Client Engagement and Support Services Division

Department of Veterans’ Affairs

(P) 1800 838 372

e [3][email address]

[4]www.dva.gov.au

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[9]cid:image005.jpg@01D8E9DA.F8F2BE70

[10]cid:image006.jpg@01D8E9DA.F8F2BE70

References

Visible links
1. mailto:[FOI #10987 email]
2. mailto:[DVA request email]
3. mailto:[email address]
4. http://www.dva.gov.au/
5. https://www.facebook.com/DVAAus
6. https://twitter.com/DVAAus
7. https://au.linkedin.com/company/australi...
8. https://www.youtube.com/DVATVAus