Dear Mr McAulay,

The Department of Veterans' Affairs (the department) has received your
request for access to information under the Freedom of Information Act
1982 (FOI Act). I note you have requested access to the following:

''Please provide a full, non-redacted copy of the "Management of Claims
relating to Sexual or other Forms of Abuse" Procedures.

Further, if FOI requests are determining that this information ought to be
provided, then also make it publicly available in CLIK.''

Your request was received by the department on 11 February 2025 and the
ordinary 30 day statutory period for processing your request commenced
from the day after that date.

If we are in a position to make a decision on your request earlier than
this date, we will endeavour to do so.

The statutory period may also be extended if we need to consult third
parties or for other reasons permitted under the FOI Act. We will advise
you if this happens.

Charges

If the Department considers that a charge will apply to your request, you
will be notified within 14 days of an estimate of the charges that will
apply to your request for non-personal information before we process any
requested documents or impose a final charge.

Your address

The FOI Act requires that you provide us with an address that we can send
notices to. You have advised your contact address is
[1][FOI #12822 email] . Unless you tell us
otherwise, we will send all notices and correspondence to this address.

Disclosure log

Information released under the FOI Act may be published on a disclosure
log on our website, subject to certain exceptions. These exceptions
include where publication of personal, business, professional or
commercial information would be unreasonable.

Further assistance

If you have any questions about your request, please email
[2][DVA request email]

Kind Regards

Arthur Information Access Registrations Officer

Position Number – 62341836

Information Access Unit

 Client and Information Access Branch

 Ministerial, Engagement & Communications Division

 Department of Veterans’ Affairs

1800 VETERAN (1800 838 372)

[3][DVA request email]

[4]www.dva.gov.au

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References

Visible links
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2. mailto:[DVA request email]
3. mailto:[DVA request email]
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