Is there evidence of claims of cuddle therapy or crystal therapy
Dear National Disability Insurance Agency,
Please provide documents showing evidence of claims of cuddle therapy or crystal therapy over the 2023/4 financial year. Please include number of claims if any and cost.
Yours faithfully,
Shirley Humphris
Thank you for your email to the National Disability Insurance Agency
(NDIA) Freedom of Information (FOI) team.
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email at [9][email address] or via webchat at [10]ndis.gov.au.
Alternatively, you can also contact us by phoning 1800 800 110.
Kind regards
Freedom of Information Team
Complaints Management & FOI Branch
General Counsel Division
National Disability Insurance Agency
E [11][NDIA request email]
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
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11. mailto:[NDIA request email]
Dear Shirley Humphris
Thank you for your request of 26 June 2024, made under the Freedom of
Information Act 1982 (FOI Act), for copies of the following documents held
by the National Disability Insurance Agency (NDIA):
Scope:
* documents showing evidence of claims of cuddle therapy or crystal
therapy over the 2023/4 financial year. Please include number of
claims if any and cost.
Unless you advise otherwise, we will take it that you agree to the middle
and surnames and contact details of NDIA staff being excluded from the
scope of your request (that is, the information will be treated as
irrelevant).
Processing timeframes
A 30-day statutory period for processing your request commenced from 27
June 2024, in accordance with section 15(5)(b) of the FOI Act. Therefore
the due date for a decision on access is 26 July 2024.
As I have only recently been allocated your matter, it is unlikely I will
be able to complete my decision by the legislated due date. The effect of
this is that your application will likely be a deemed refusal. We are
obligated to continue processing your request and provide you with a
decision on access however the effect of a deemed refusal means you will
loose your review rights on any decision on access made.
To avoid your application going deemed and to preserve your review rights,
I request you agree to a 30-day extension to the processing time under
section 15AA of the FOI Act making the due date 26 August 2024 or before.
I will endeavour to manage this request as soon as is practicable but
would appreciate the full 30 day extension as provided for under the Act.
As I need your agreement in writing for it to be valid under the Act, I
ask you respond as soon as possible or prior to the due date of 26 July
2024 and confirm if you are agreeable to the extension.
This period may be extended if we need to consult with third parties or
for other reasons. We will advise you if this happens.
Charges
We may apply a processing charge to your request and will advise you as
soon as practicable if a charge is payable.
Disclosure Log
Information release under the FOI Act may be published on the NIDA’s
disclosure log located on our website, subject to certain exceptions.
If you have any concerns about the publication of information you have
requested, please contact us.
Further help
Please contact us at [1][NDIA request email] if you have any questions or need
help.
Warm regards
Jennifer (JFD472)
Senior Freedom of Information Officer
Government, Risk & Legal – Complaints Management and FOI
General Counsel Division
National Disability Insurance Agency
T: (07) 1800 800 110
E: [2][NDIA request email]
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
-----Original Message-----
From: Shirley Humphris <[FOI #11569 email]>
Sent: Wednesday, June 26, 2024 4:11 PM
To: foi <[NDIA request email]>
Subject: Freedom of Information request - Is there evidence of claims of
cuddle therapy or crystal therapy
[You don't often get email from
[3][FOI #11569 email]. Learn why this is
important at [4]https://aka.ms/LearnAboutSenderIdentific... ]
Dear National Disability Insurance Agency,
Please provide documents showing evidence of claims of cuddle therapy or
crystal therapy over the 2023/4 financial year. Please include number of
claims if any and cost.
Yours faithfully,
Shirley Humphris
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[5][FOI #11569 email]
Is [6][NDIA request email] the wrong address for Freedom of Information
requests to National Disability Insurance Agency? If so, please contact us
using this form:
[7]https://aus01.safelinks.protection.outlo...
This request has been made by an individual using Right to Know. This
message and any reply that you make will be published on the internet.
More information on how Right to Know works can be found at:
[8]https://aus01.safelinks.protection.outlo...
Please note that in some cases publication of requests and responses will
be delayed.
If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.
-------------------------------------------------------------------
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IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
**********************************************************************
References
Visible links
1. mailto:[NDIA request email]
2. mailto:[NDIA request email]
3. mailto:[FOI #11569 email]
4. https://aka.ms/LearnAboutSenderIdentific...
5. mailto:[FOI #11569 email]
6. mailto:[NDIA request email]
7. https://aus01.safelinks.protection.outlo...
8. https://aus01.safelinks.protection.outlo...
Dear Shirley Humphris
Thank you for your request for information.
Please find attached correspondence in relation to your request. If you
require this in a different format, please let us know.
Please contact us at [1][NDIA request email] if you have any questions or
require help.
Thank you.
Kind regards
Jennifer (JFD472)
Senior Freedom of Information Officer
Freedom Of Information Officer (FOI) Team
Complaints Management & FOI Branch
National Disability Insurance Agency
E: [2][NDIA request email]
[3][IMG]
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
____________________________________________
From: foi <[NDIA request email]>
Sent: Tuesday, July 16, 2024 11:17 AM
To: 'Shirley Humphris' <[FOI #11569 email]>
Cc: foi <[NDIA request email]>
Subject: FOI 23/24-1395 – Your request for information - Acknowledgement -
request for extension [SEC=OFFICIAL]
Dear Shirley Humphris
Thank you for your request of 26 June 2024, made under the Freedom of
Information Act 1982 (FOI Act), for copies of the following documents held
by the National Disability Insurance Agency (NDIA):
Scope:
* documents showing evidence of claims of cuddle therapy or crystal
therapy over the 2023/4 financial year. Please include number of
claims if any and cost.
Unless you advise otherwise, we will take it that you agree to the middle
and surnames and contact details of NDIA staff being excluded from the
scope of your request (that is, the information will be treated as
irrelevant).
Processing timeframes
A 30-day statutory period for processing your request commenced from 27
June 2024, in accordance with section 15(5)(b) of the FOI Act. Therefore
the due date for a decision on access is 26 July 2024.
As I have only recently been allocated your matter, it is unlikely I will
be able to complete my decision by the legislated due date. The effect of
this is that your application will likely be a deemed refusal. We are
obligated to continue processing your request and provide you with a
decision on access however the effect of a deemed refusal means you will
loose your review rights on any decision on access made.
To avoid your application going deemed and to preserve your review rights,
I request you agree to a 30-day extension to the processing time under
section 15AA of the FOI Act making the due date 26 August 2024 or before.
I will endeavour to manage this request as soon as is practicable but
would appreciate the full 30 day extension as provided for under the Act.
As I need your agreement in writing for it to be valid under the Act, I
ask you respond as soon as possible or prior to the due date of 26 July
2024 and confirm if you are agreeable to the extension.
This period may be extended if we need to consult with third parties or
for other reasons. We will advise you if this happens.
Charges
We may apply a processing charge to your request and will advise you as
soon as practicable if a charge is payable.
Disclosure Log
Information release under the FOI Act may be published on the NIDA’s
disclosure log located on our website, subject to certain exceptions.
If you have any concerns about the publication of information you have
requested, please contact us.
Further help
Please contact us at [4][NDIA request email] if you have any questions or need
help.
Warm regards
Jennifer (JFD472)
Senior Freedom of Information Officer
Government, Risk & Legal – Complaints Management and FOI
General Counsel Division
National Disability Insurance Agency
T: (07) 1800 800 110
E: [5][NDIA request email]
<< OLE Object: Picture (Device Independent Bitmap) >>
<< OLE Object: Picture (Device Independent Bitmap) >>
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
<< OLE Object: Picture (Device Independent Bitmap) >>
-----Original Message-----
From: Shirley Humphris <[FOI #11569 email]>
Sent: Wednesday, June 26, 2024 4:11 PM
To: foi <[NDIA request email]>
Subject: Freedom of Information request - Is there evidence of claims of
cuddle therapy or crystal therapy
[You don't often get email from
[6][FOI #11569 email]. Learn why this is
important at [7]https://aka.ms/LearnAboutSenderIdentific... ]
Dear National Disability Insurance Agency,
Please provide documents showing evidence of claims of cuddle therapy or
crystal therapy over the 2023/4 financial year. Please include number of
claims if any and cost.
Yours faithfully,
Shirley Humphris
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[8][FOI #11569 email]
Is [9][NDIA request email] the wrong address for Freedom of Information
requests to National Disability Insurance Agency? If so, please contact us
using this form:
[10]https://aus01.safelinks.protection.outlo...
This request has been made by an individual using Right to Know. This
message and any reply that you make will be published on the internet.
More information on how Right to Know works can be found at:
[11]https://aus01.safelinks.protection.outlo...
Please note that in some cases publication of requests and responses will
be delayed.
If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.
-------------------------------------------------------------------
**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
**********************************************************************
References
Visible links
1. mailto:[NDIA request email]
2. mailto:[NDIA request email]
3. https://intranet.ndiastaff.ndia.gov.au/h...
4. mailto:[NDIA request email]
5. mailto:[NDIA request email]
6. mailto:[FOI #11569 email]
7. https://aka.ms/LearnAboutSenderIdentific...
8. mailto:[FOI #11569 email]
9. mailto:[NDIA request email]
10. https://aus01.safelinks.protection.outlo...
11. https://aus01.safelinks.protection.outlo...
Dear National Disability Insurance Agency,
Please pass this on to the person who conducts Freedom of Information reviews.
I am writing to request an internal review of National Disability Insurance Agency's handling of my FOI request 'Is there evidence of claims of cuddle therapy or crystal therapy'.
Please update to also provide information of whether claims were accepted or rejected.
A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.righttoknow.org.au/request/i...
Yours faithfully,
Shirley Humphris