** This is an automated response. Please do not reply to this email **

IMPORTANT INFORMATION

Your email has been received by the Department of Home Affairs Freedom of
Information (FOI) Section.

The FOI section only responds to valid FOI requests and other matters
relating to the Freedom of Information Act 1982 (the FOI Act).  Visit the
FOI Information on our Website for more information on what [1]information
can be accessed under the FOI Act 1982.

What is a valid FOI request?

A valid FOI request may be for:

- documents you previously provided to the Department as part of a visa
application

- a copy of a decision record made by the Department

- statistical information held by the Department

- papers or briefings the Department prepared.

If your email is a valid FOI request, the Department will contact you
shortly to acknowledge your request.

A valid FOI request must:

o Be in writing and state the request is for consideration under the FOI
Act.
o Have enough information for us to be able to identify the documents
you are seeking.
o Provide a physical or electronic address where we can send our
decision.

Do not send duplicate emails as this may cause longer delays in processing
times.

What is an invalid FOI request?

Invalid FOI requests may include:

- Making a visa application

- Seeking evidence of your Australian Citizenship

- Seeking information about traveling to or departing Australia.

If your email is not specific an FOI request or FOI related matter, the
FOI section will not respond.

What happens next?

Once we receive and have registered your FOI request, we will send you an
acknowledgment letter by email. Read the acknowledgment letter carefully
for further instructions.

FOI requests are generally processed in the order they are received.

We will contact you as soon as the Department has assessed your request
under the FOI Act.

We’re responding to a large volume of requests

Due to the current high volume of requests, we will not provide progress
up-dates on current FOI requests.  This is to ensure we are able to
process as many requests as possible, including yours.

If processing your request is going to take us a lot of time and because
it is large or unspecific, it may be refused.  

Still have a question or request?

If you still have a question, which has not been answered above, and which
is about the work of the Department, use our general enquiries web page

[2]https://immi.homeaffairs.gov.au/help-sup...

You may be able to resolve your enquiry faster using these other resources

We only action and respond to FOI requests that are valid under the
Freedom of Information Act 1982. You may be able to resolve your enquiry
faster by using these resources:

General information about travelling to Australia:

The Department of Home Affairs, “Entering Australia” site
[3]https://immi.homeaffairs.gov.au/entering...

·       For visa and our requirements for entry to Australia
[4]https://immi.homeaffairs.gov.au/visas/ge...

For a copy of your visa refusal or visa grant letter you should contact
the office where you lodged your visa application. 

·       To check your current visa details and conditions use the
Department’s Visa Entitlement Verification Online (VEVO) portal which can
be accessed [5]here

·       If you are experiencing technical difficulties in lodging your
visa application through ImmiAccount, submit your concerns through the
ImmiAccount Technical Support Form, which is accessible [6]here.

·       For evidence of your Australian Citizenship please refer [7]here.
The FOI Section does not process these requests.

·       For movement records or travel history complete the online
International Movement Records form [8]here. The FOI Section does not
process these requests.

·       To update your details, including your Passport details, you can
notify the Department [9]here. The FOI Section does not process these
requests.

We appreciate your feedback         

We appreciate your feedback to help improve our services.

If you would like to provide feedback to us please use our Compliments,
complaints and suggestions form.
[10]https://www.homeaffairs.gov.au/help-and-...

Thank you

Information updated 5 November 2021

Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately.  This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
 

Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited. 
The Department of Home Affairs and ABF respect your privacy and have
obligations under the Privacy Act 1988.  

Unsolicited commercial emails MUST NOT be sent to the originator of this
email.

References

Visible links
1. https://www.homeaffairs.gov.au/access-an...
2. https://immi.homeaffairs.gov.au/help-sup...
3. https://immi.homeaffairs.gov.au/entering...
4. https://immi.homeaffairs.gov.au/visas/ge...
5. https://immi.homeaffairs.gov.au/visas/al...
6. https://immi.homeaffairs.gov.au/help-sup...
7. https://immi.homeaffairs.gov.au/citizens...
8. https://immi.homeaffairs.gov.au/entering...
9. https://immi.homeaffairs.gov.au/change-i...
10. https://www.homeaffairs.gov.au/help-and-...

OFFICIAL: Sensitive
Personal-Privacy

15 December 2021

Ms Clare Amy BROWNLOW

Email: [1][FOI #8163 email]

In reply please quote:

Client Name:   Umadeekshith NADESAN

Date of Birth:   25 May 1978

Client ID:         99039718690

FOI Request:   FA 21/12/00534

File Number:   OBJ2021/35934

Dear Ms BROWNLOW

Acknowledgement of Freedom of Information Access request

This letter refers to an access request received by the Department of Home
Affairs (‘the Department’) under the Freedom of Information Act 1982 (the
FOI Act) on 7 December 2021, seeking access to:

I request detailed information relating to the outcome of my de facto
partner NOT EXEMPT for a recent travel exemption request; TER0645611.
Please provide actual feedback on what is missing from our application
that resulted in a NOT EXEMPT.

Your request has been allocated FOI request number FA 21/12/00534. Please
include your FOI request number in all correspondence with the Freedom of
Information (FOI) Section.

Further documentation required

The Department has identified that your access request requires further
documentation to support the release of documents to you.

Identification

The Department is committed to maintaining your records to ensure that
they are not released to a person who is not entitled to receive them. To
help us do this, please provide a copy of your personal photographic
identification. This identification could include any of the following:
current Drivers Licence; Passport; or student card. If you anticipate any
problems providing a copy of your personal identification, please contact
this office using the details provided in the acknowledgement letter. 
Please also provide personal photographic identification for the
applicant, Umadeekshith NADESAN.

Authority to act

The Department is committed to maintaining records to ensure that they are
not released to a person who is not entitled to receive them. To help us
do this, please provide signed authority from Umadeekshith NADESAN for you
to act on their behalf to access the requested documents.

Timeframe to provide additional documents

Please forward these documents within 14 days of the date of this letter
to the following address:

Scan and email to: [2][email address]

Or by mail:

Freedom of Information

Department of Home Affairs

GPO Box 241

MELBOURNE VIC 3001

If the documents have not been received within 14 days, a decision will be
made on your request on the basis of the information held.

COVID-19 (Coronavirus)

COVID-19 (Coronavirus) has been declared a pandemic by the World Health
Organisation. As the Department focuses its efforts on managing the impact
of COVID-19 on its critical services and employees, other non-critical
services may not be delivered within expected timeframes. We apologise for
the inconvenience and appreciate your patience during this period.

Staff and Contractor Names

The Department’s policy is to consider irrelevant to the scope of your
request the personal details of staff and contractors in all Australian
government agencies. This includes their names, email addresses, mobile
and direct work telephone numbers. This material will therefore be removed
under s 22 (1)(a)(ii) of the FOI Act from the documents that form the
scope of your request, unless you advise us otherwise (within seven days
from the date of this letter).

Duplicate documents

If the FOI decision-maker deems a document to be a duplicate, they will
not assess those pages as part of your FOI request. This means that if a
there is a decision to release the document to you, you will receive only
one copy, even if multiple copies of that document exists.

Timeframe for request

The statutory timeframe provided under the FOI Act for processing requests
is a standard 30 calendar days. FOI requests will generally be processed
in the order that they are received. Information regarding your review
rights in relation to your request including processing timeframes are
available at the website of the Office of the Australian Information
Commissioner: 
[3]www.oaic.gov.au/freedom-of-information/reviews-and-complaints/information-commissioner-review

Contacting the FOI Section

If you wish to discuss your access request, you may contact the FOI
Section using the details provided below.

Contacting the Department

You can contact us with an enquiry in a number of ways including by email,
through our website; by telephone, through our Service Centres or offices
around the world, or in person. In Australia you can call 13 18 81 between
8:30 am and 4:30 pm Monday to Friday. Details on submitting a webform, or
contacting our offices outside Australia are available on our website at
[4]www.homeaffairs.gov.au

Yours sincerely

George

Position Number: 8963

Authorised FOI Officer

FOI and Records Management Branch | Data Division

Strategy and National Resilience Group

Department Of Home Affairs

E: [5][email address]

Personal-Privacy
OFFICIAL: Sensitive

Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately.  This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
 

Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited. 
The Department of Home Affairs and ABF respect your privacy and have
obligations under the Privacy Act 1988.  

Unsolicited commercial emails MUST NOT be sent to the originator of this
email.

References

Visible links
1. mailto:[FOI #8163 email]
2. mailto:[email address]
3. http://www.oaic.gov.au/freedom-of-inform...
4. http://www.homeaffairs.gov.au/
5. mailto:[email address]

Subject: Response required - your FOI request

In reply please quote:

Client Name    Umadeekshith NADESAN

Date of Birth    25/05/1978

Client ID          99039718690                                  

FOI Request    FA 21/12/00534

File Number    OBJ2021/35934

Sent via email: [FOI #8163 email]

Dear Clare Amy BROWNLOW

Umadeekshith NADESAN (the applicant), has authorised you to receive
correspondence about their Freedom of Information request on their behalf.
Correspondence will not be sent directly to the applicant. In this email
references to 'you' and ‘your’ relate to the applicant.

I refer to your request to the Department of Home Affairs (the Department)
received on 7/12/2021, under the Freedom of Information Act 1982 (the FOI
Act) seeking access to information about refused applications for travel
exemptions to enter Australia.

As you probably know, Australian citizens, permanent residents, New
Zealand citizens usually resident in Australia and visa holders who are
fully vaccinated for international travel purposes can now travel to
Australia without needing to apply for a travel exemption.

Action required

Respond to this email within 14 days and inform us:

-       You are withdrawing your request as the information requested is
no longer required; or

-       You would like us to continue to assess your request, noting
COVID-19 impacts on our ability to provide you the information quickly.
You may also want to provide any updates to your contact details.

If you do not respond within the timeframe, we will consider the request
withdrawn.

When responding, please do not change the subject of the email. Keeping
the same subject allows us to match your response with your request
easily.

Yours sincerely

Authorised FOI Officer

Freedom of Information

E: [1][email address]

Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately.  This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
 

Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited. 
The Department of Home Affairs and ABF respect your privacy and have
obligations under the Privacy Act 1988.  

Unsolicited commercial emails MUST NOT be sent to the originator of this
email.

References

Visible links
1. mailto:[email address]

OFFICIAL

Dear Ms BROWNLOW

Access Decision - Freedom of Information (FOI) request – Release of
documents

Umadeekshith NADESAN (the applicant) has authorised you to receive, on
their behalf, correspondence about their Freedom of Information (FOI)
request. Correspondence will not be sent directly to the applicant. In
this letter, references to 'you' relate to the applicant.

This letter refers to an access request received by the Department of Home
Affairs (‘the Department’) under the Freedom of Information Act 1982 (the
FOI Act) on 7 December 2021.

Yours sincerely,

Jean-David

A/g Assistant Manager | Freedom of Information (Vic)

FOI & Records Management Branch | Data Division

Strategy & National Resilience Group

Department of Home Affairs

E: [1][email address]

[2]ADD2022 1589875 Acknowledgement of Country Signature Block Graphic 2022

OFFICIAL

Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately.  This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
 

Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited. 
The Department of Home Affairs and ABF respect your privacy and have
obligations under the Privacy Act 1988.  

Unsolicited commercial emails MUST NOT be sent to the originator of this
email.

References

Visible links
1. mailto:[email address]