Information Access Templates
Dear Department of Veterans' Affairs,
I am making a request under the FOI Act for the following information:
Please provide a copy of ALL templates used by your FOI and PIA teams including but not limited to:
Allocation of Matter template to DM
ALL Decision Letter Templates used
Refusal template
Acknowledgement Letter Template
Internal Line area request for documentation
Email Search template
statement of reasons template
Deemed decision template
Consult with other agencies template
Yours faithfully,
AS
Dear AS,
The Department of Veterans' Affairs (the department) has received your
request for access to information under the Freedom of Information Act
1982 (FOI Act). I note you have requested access to the following:
'... Please provide a copy of ALL templates used by your FOI and PIA teams
including but not limited to:
Allocation of Matter template to DM
ALL Decision Letter Templates used
Refusal template
Acknowledgement Letter Template
Internal Line area request for documentation Email Search template
statement of reasons template Deemed decision template Consult with other
agencies template ...'
Your request was received by the department on 13 April 2024 and the
ordinary 30 day statutory period for processing your request commenced
from the day after that date.
If we are in a position to make a decision on your request earlier than
this date, we will endeavour to do so.
The statutory period may also be extended if we need to consult third
parties or for other reasons permitted under the FOI Act. We will advise
you if this happens.
Charges
If the Department considers that a charge will apply to your request, you
will be notified within 14 days of an estimate of the charges that will
apply to your request for non-personal information before we process any
requested documents or impose a final charge.
Your address
The FOI Act requires that you provide us with an address that we can send
notices to. You have advised your contact address is
[1][FOI #11330 email] . Unless you tell us
otherwise, we will send all notices and correspondence to this address.
Disclosure log
Information released under the FOI Act may be published on a disclosure
log on our website, subject to certain exceptions. These exceptions
include where publication of personal, business, professional or
commercial information would be unreasonable.
Further assistance
If you have any questions about your request, please email
[2][DVA request email]
Yours sincerely
Rafael| Information Access Officer
Position Number: 62373493
Information Access Unit
Ministerial, International & Stakeholder Relations Branch
Ministerial, Communication & Engagement Division
Department of Veterans’ Affairs
1800 VETERAN (1800 838 372)
[3][DVA request email]
[4]www.dva.gov.au
[5]cid:image008.jpg@01D8EA24.8F7FA8A0
[6]cid:image009.jpg@01D8EA24.8F7FA8A0
References
Visible links
1. mailto:[FOI #11330 email]
2. mailto:[DVA request email]
3. mailto:[DVA request email]
4. http://www.dva.gov.au/
Dear AS,
I refer to your request for information to the Department of Veterans’
Affairs under LEX 66816 for the following:
“Allocation of Matter template to DM
ALL Decision Letter Templates used
Refusal template
Acknowledgement Letter Template
Internal Line area request for documentation Email Search template
statement of reasons template Deemed decision template Consult with other
agencies template”
The Department would like to clarify your request for the following
document:
“…Allocation of Matter template to DM…”
Could you please provide more information to assist the Department in
locating this document.
The Department is also seeking your agreement to an extension of time for
up to 30 days under 15 AA of the FOI act, with a decision expected no
later than 12 June 2024.
If you could please respond to this email by 3pm (AEST) 13 May 2024 that
would be appreciated. Thank you.
Kind regards,
Jesse | a/g Senior Information Access Officer
Position Number : 62373490
Information Access Unit
Client and Information Access Branch
Ministerial, Engagement & Communications Division
Department of Veterans’ Affairs
1800 838 372
[1][email address]
[2]www.dva.gov.au
[3]cid:image002.png@01D7B6E3.69D49590[4]cid:image003.png@01D7B6E3.69D49590[5]cid:image004.png@01D7B6E3.69D49590[6]cid:image005.png@01D7B6E3.69D49590
[7]cid:image005.jpg@01D8E9DA.F8F2BE70
[8]cid:image006.jpg@01D8E9DA.F8F2BE70
References
Visible links
1. mailto:[email address]
2. http://www.dva.gov.au/
3. https://www.facebook.com/DVAAus
4. https://twitter.com/DVAAus
5. https://au.linkedin.com/company/australi...
6. https://www.youtube.com/DVATVAus
Dear INFORMATION.ACCESS,
Thank you for your response.
The allocation of a matter to decision maker template would be how you are notified of having a new matter as a decision maker under the act, or in the case of DVA it may be allocation to an information access officer rather than a DM.
I am interested in the template to determine if instruction that are provided when a matter is assigned, if it is routine to give additional instructions based on the request, if matters are allocated prior to acknowledgement letters, if previous matters from the same applicant are listed, if the matter is assigned to a team or single info access officer with oversight from a decision maker or senior information access officer,
Hope that helps.
Yours sincerely,
AS
Dear AS,
Thank you for your prompt response. That should assist in locating the document.
The Department also wanted to confirm if you agree to an extension of time under 15aa of the FOI Act.
This will assist the Department in finalising the request within time and maintain your internal review rights.
Please note that you may agree to any amount of days from 1-30.
If you do agree then please advise how many days you would agree to extend to by 3pm 13 May 2024. Thank you.
Kind regards,
Jesse | a/g Senior Information Access Officer
Position Number : 62373490
Information Access Unit
Client and Information Access Branch
Ministerial, Engagement & Communications Division
Department of Veterans’ Affairs
1800 838 372
[email address]
www.dva.gov.au
Dear INFORMATION.ACCESS,
Thank you I agree to an extension of time of an additional 15 days, if you require further time past this date I would also be agreeable but please keep me informed of the progress.
Thank you.
Yours sincerely,
AS