How to lodge complaints with the Australian Public Service Commission and to whom in the APSC such complaints should be addressed
Dear Australian Public Service Commission,
How do I lodge complaints with the Australian Public Service Commission and to who (in the APSC) should such complaints be addressed?
Yours faithfully,
Citizen
OFFICIAL
Dear Citizen
Thank you for email.
Can you please clarify whether your complaint is in relation to the APSC, or another agency, so I can appropriately direct you.
Please note that we have not treated this as a request under the Freedom of Information Act 1982.
Kind regards
FOI OFFICER
Legal Services
Australian Public Service Commission
Level 4, B Block, Treasury Building, Parkes Place West, PARKES ACT 2600
GPO Box 3176 CANBERRA ACT 2601
This email and any attachments may contain confidential or legally privileged information, and neither are waived or lost if the email has been sent in error. If you have received this email in error, please delete it (including any copies) and notify the sender. Please consult with APSC Legal Services before using disclosing any part of this email or attachments to a third party.
-----Original Message-----
From: Citizen <[FOI #11053 email]>
Sent: Sunday, 28 January 2024 10:15 AM
To: FOI <[email address]>
Subject: Freedom of Information request - How to lodge complaints with the Australian Public Service Commission and to whom in the APSC such complaints should be addressed
Dear Australian Public Service Commission,
How do I lodge complaints with the Australian Public Service Commission and to who (in the APSC) should such complaints be addressed?
Yours faithfully,
Citizen
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Please use this email address for all replies to this request:
[FOI #11053 email]
Is [APSC request email] the wrong address for Freedom of Information requests to Australian Public Service Commission? If so, please contact us using this form:
https://www.righttoknow.org.au/change_re...
This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:
https://www.righttoknow.org.au/help/offi...
Please note that in some cases publication of requests and responses will be delayed.
If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.
-------------------------------------------------------------------
______________________________________________________________________
IMPORTANT: This message, and any attachments to it, contains information
that is confidential and may also be the subject of legal professional or
other privilege. If you are not the intended recipient of this message, you
must not review, copy, disseminate or disclose its contents to any other
party or take action in reliance of any material contained within it. If you
have received this message in error, please notify the sender immediately by
return email informing them of the mistake and delete all copies of the
message from your computer system.
______________________________________________________________________
Dear FOI,
The complaint is related to another agency, specifically the Australian Institute for Health and Wellbeing.
Yours sincerely,
Citizen
OFFICIAL
Dear Citizen
Thank you for providing clarification.
You would be best placed to lodge your complaint relating to the Australian Institute of Health and Wellbeing (AIHW) directly to them, via there contact portal.
AIHW
(02) 6244 1000
Online form: https://www.aihw.gov.au/contact-us
If you have already done so, and are dissatisfied with their handling of your complaint. You may lodge your complaint with the Commonwealth Ombudsman.
Commonwealth Ombudsman
1300 362 072
Online form: https://forms.ombudsman.gov.au/prod?enti...
Please note that we have not treated this as a request under the Freedom of Information Act 1982, but a request for information. If you have no further questions, will now close this matter.
Kind regards
FOI OFFICER
Legal Services
Australian Public Service Commission
Level 4, B Block, Treasury Building, Parkes Place West, PARKES ACT 2600
GPO Box 3176 CANBERRA ACT 2601
This email and any attachments may contain confidential or legally privileged information, and neither are waived or lost if the email has been sent in error. If you have received this email in error, please delete it (including any copies) and notify the sender. Please consult with APSC Legal Services before using disclosing any part of this email or attachments to a third party.
-----Original Message-----
From: Citizen <[FOI #11053 email]>
Sent: Wednesday, 31 January 2024 12:01 PM
To: FOI <[email address]>
Subject: RE: Freedom of Information request - How to lodge complaints with the Australian Public Service Commission and to whom in the APSC such complaints should be addressed [SEC=OFFICIAL]
Dear FOI,
The complaint is related to another agency, specifically the Australian Institute for Health and Wellbeing.
Yours sincerely,
Citizen
-----Original Message-----
OFFICIAL
Dear Citizen
Thank you for email.
Can you please clarify whether your complaint is in relation to the APSC, or another agency, so I can appropriately direct you.
Please note that we have not treated this as a request under the Freedom of Information Act 1982.
Kind regards
FOI OFFICER
Legal Services
Australian Public Service Commission
Level 4, B Block, Treasury Building, Parkes Place West, PARKES ACT 2600 GPO Box 3176 CANBERRA ACT 2601
This email and any attachments may contain confidential or legally privileged information, and neither are waived or lost if the email has been sent in error. If you have received this email in error, please delete it (including any copies) and notify the sender. Please consult with APSC Legal Services before using disclosing any part of this email or attachments to a third party.
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #11053 email]
This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:
https://www.righttoknow.org.au/help/offi...
Please note that in some cases publication of requests and responses will be delayed.
If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.
-------------------------------------------------------------------
______________________________________________________________________
IMPORTANT: This message, and any attachments to it, contains information
that is confidential and may also be the subject of legal professional or
other privilege. If you are not the intended recipient of this message, you
must not review, copy, disseminate or disclose its contents to any other
party or take action in reliance of any material contained within it. If you
have received this message in error, please notify the sender immediately by
return email informing them of the mistake and delete all copies of the
message from your computer system.
______________________________________________________________________