Thank you for contacting Inner West Council.  

Your email has been received and will be referred to the appropriate
Service Unit for action.

Meanwhile please visit [1]www.innerwest.nsw.gov.au for further information
regarding Council activities.

Thank you

Inner West Council |
Inner West Council

P:  | E: inner.west.[Inner West Council request email]

Ashfield Service Centre: 260 Liverpool Road, Ashfield NSW 2131

Leichhardt Service Centre: 7-15 Wetherill Street, Leichhardt NSW 2040

Petersham Service Centre: 2-14 Fisher Street, Petersham NSW 2049
PO Box 14, Petersham NSW 2049

[2]Inner West Council
[3]Inner West Council on Facebook[4]Inner West Council on Twitter[5]Inner
West Council on Instagram[6]Inner West Council on YouTube
   

Council acknowledges the Traditional Custodians of these lands, the
Gadigal-Wangal people of the Eora Nation.

________________________________________________________________________
This email has been scanned by Symantec Email Security cloud service on
behalf of Inner West Council.
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References

Visible links
1. http://www.innerwest.nsw.gov.au/
2. https://www.innerwest.nsw.gov.au/
3. https://www.facebook.com/innerwestcouncil/
4. https://www.twitter.com/IWCouncil/
5. https://www.instagram.com/innerwestcounc...
6. https://www.youtube.com/innerwestcouncil/

Good Afternoon Wendy,

Thank you for contacting the Inner West Council.

Please submit an informal request for information via the link below. This will go to our records team who will advise if a formal application is required and if any fees and charges apply.

https://www.innerwest.nsw.gov.au/about/g...

Please do not hesitate to contact us should you need further assistance.

Kind regards

Hannah | Customer Service Officer
Inner West Council
P: +61 2 9392 5000 | E: [email address]

Ashfield Service Centre: 260 Liverpool Road, Ashfield NSW 2131
Leichhardt Service Centre: 7-15 Wetherill Street, Leichhardt NSW 2040
Petersham Service Centre: 2-14 Fisher Street, Petersham NSW 2049
PO Box 14, Petersham NSW 2049

Council acknowledges the Traditional Custodians of these lands, the Gadigal-Wangal people of the Eora Nation.

Service Request |
Inner West Council
P: | E: [email address]

Ashfield Service Centre: 260 Liverpool Road, Ashfield NSW 2131
Leichhardt Service Centre: 7-15 Wetherill Street, Leichhardt NSW 2040
Petersham Service Centre: 2-14 Fisher Street, Petersham NSW 2049
PO Box 14, Petersham NSW 2049

Council acknowledges the Traditional Custodians of this land, the Gadigal-Wangal people of the Eora Nation.

-----Original Message-----
From: Wendy Smith [mailto:[FOI #5570 email]]
Sent: Saturday, 10 August 2019 12:43 PM
To: Inner West Council
Subject: Freedom of Information request - How much is the Technology One contract really costing us ratepayers?

Dear Inner West Council,

I would like to know the real cost of the Technology One project and why it is taking so long to be completed.

Seek access of
1. Copy of the contract with Technology One 2. Declarations of interest for the Administrator Richard Pearson, the General Managers Rick Hart and Michael Deegan, Directors Peter Gainsford, Michael Zimoulas, John Warbourtane, Elizabeth Richardson, the Council and all information technology managers 3. Copies of adhoc disclosures of interest relating to the supplier, Technology One 4. Related Party Disclosures for the aforementioned people 5. How much money has been paid to Technology One so far 6. How much money is owing to Technology One 7. Why is the system running so late? All correspondence etc relating to this 8. All correspondence between Technology One and the Administrator, General Manager, Chief Executive Officer, all Deputy General Managers and directors and all information technology managers 9. Why is Inner West Council helping Technology One to develop the product? All correspondence about this arrangement and what the benefit is to the council 10. All material including text messages, emails, meeting minutes, indicating why Inner West made a decision to proceed with the Technology One product after it was obvious the product is not fully developed 11. All information about the staffing cost of this project including the permanent staff, temporary staff, outside consultants etc
12 what’s the real cost of the implementation including loss of productivity of staff working on this project for 3 years
13 information indicating when the system will finally be developed
14 information about all the work and services that WONT be done by council because the Technology One contract is taking too long and costing us ratepayers a fortune
15 what community engagement was done BEFORE council decided to spend so much time and money on Technology One
16 did council get legal advice about this never ending Technology One project?
17 all information about the events council staff attended with Technology One before the contract was signed. Includes restaurants, alcohol, flights, accommodation, meals, entertainment
18 evidence of what due diligence council carried out before signing the contract with Technology One
19 tender documentation
20 How far behind other amalgamated councils is Inner West Council now thanks to the Technology One late running project
21 how many staff have left Inner West Council because they can’t do their jobs because staff are still working on old systems
22 how many regulatory staff are helping Technology One to delelop their product

Yours faithfully,

Wendy Smith

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hide quoted sections

W Smith Our Reference: REQ2019-063456

[FOI #5570 email] Date of Issue: 15/08/2019

Dear W Smith,

Thank you for your request regarding Access to Information (GIPA) at 2-14
Fisher Street PETERSHAM  NEW SOUTH WALES  2049 received on 15/08/2019.

Your request number is REQ2019-063456.

Your request has been forwarded to the relevant Council area and will be
responded to within the next 20 working days.

Your Tracking Id is REQ2019-063456.JTC - [1]Track your request here

If you have any further enquiries regarding this request, please contact
us:

Online at:  www.innerwest.nsw.gov.au

By email: [email address]

By phone: 02 9392 5000

Please quote the request number above in any communication.

Save time. Log it online

Log your next request online; anytime, anywhere, from any device. Simply
go to [2]www.innerwest.nsw.gov.au/request

Requests logged online are automatically directed to the relevant area
within Council for a faster resolution.

Yours faithfully

Inner West Council

--EmailIdentifier---eyJJSWQiOiI3ZmQzYWI3ZS1mMWY3LTRhZDctYjk2ZS02YjE1MTliY2U5MWMiLCJIIjoiISFIQTlrOFNWOUhaNmJSc0FUSFdqVnk2In0=---EmailIdentifier--

References

Visible links
1. https://innerwest.t1cloud.com/T1Default/...
2. http://www.innerwest.nsw.gov.au/request

Dear Ms Smith,

Thank you for your recent Freedom of Information (FOI) informal
information access application requesting information relating to the
contract between Technology One and Inner West Council (IWC).  You may
find it useful to know that in NSW the appropriate legislation for FOI
that is pertinent to your application with Council is the Government
Information (Public Access) Act 2009 (GIPA); Council will deal with your
information access application under the GIPA Act. 

The detail of your informal information access request is reproduced
below:

I would like to know the real cost of the Technology One project and why
it is taking so long to be completed.

Seek access of

1. Copy of the contract with Technology One 2. Declarations of interest
for the Administrator Richard Pearson, the General Managers Rick Hart and
Michael Deegan, Directors Peter Gainsford, Michael Zimoulas, John
Warbourtane, Elizabeth Richardson, the Council and all information
technology managers 3. Copies of adhoc disclosures of interest relating to
the supplier, Technology One 4. Related Party Disclosures for the
aforementioned people 5. How much money has been paid to Technology One so
far 6. How much money is owing to Technology One 7. Why is the system
running so late? All correspondence etc relating to this 8. All
correspondence between Technology One and the Administrator, General
Manager, Chief Executive Officer, all Deputy General Managers and
directors and all information technology managers 9. Why is Inner West
Council helping Technology One to develop the product? All correspondence
about this arrangement and what the benefit is to the council 10. All
material including text messages, emails, meeting minutes, indicating why
Inner West made a decision to proceed with the Technology One product
after it was obvious the product is not fully developed 11. All
information about the staffing cost of this project including the
permanent staff, temporary staff, outside consultants etc

12 what’s the real cost of the implementation including loss of
productivity of staff working on this project for 3 years

13 information indicating when the system will finally be developed

14 information about all the work and services that WONT be done by
council because the Technology One contract is taking too long and costing
us ratepayers a fortune

15 what community engagement was done BEFORE council decided to spend so
much time and money on Technology One

16 did council get legal advice about this never ending Technology One
project?

17 all information about the events council staff attended with Technology
One before the contract was signed. Includes restaurants, alcohol,
flights, accommodation, meals, entertainment

18 evidence of what due diligence council carried out before signing the
contract with Technology One

19 tender documentation

20 How far behind other amalgamated councils is Inner West Council now
thanks to the Technology One late running project

21 how many staff have left Inner West Council because they can’t do their
jobs because staff are still working on old systems

22 how many regulatory staff are helping Technology One to delelop their
product

Your informal information access request is broad in scope and ranges
across disparate aspects of Council’s management of the Technology One
contract and one council technology solution project.  Some of the
information to which you have requested access is publically available via
Council’s website and I encourage you to view the information.  If after
doing so you may consider it appropriate to refine your information access
application request.

The GIPA Act 2009 requires that Council record and publish certain
information about some contracts with private sector bodies.  Part 3,
Division 5 of the Act states that information about contracts worth more
than $150,000 between Councils and private sector bodies must be recorded
in a register of government contracts.  See below:

Point 1

[1]https://www.innerwest.nsw.gov.au/Article...
- Corporate Computer System contract (PDF-21.4MB)

Point 5 & Point 6

[2]https://www.innerwest.nsw.gov.au/work/te...
- Government Contracts Register - Class 3 Contracts Register

Some further points of your informal information access request I can
respond to in this notice, see below, and may impact on any information
access application request clarification that you may consider appropriate
for resubmission. 

Point 15.

Council does not hold information concerning community engagement entered
into before council’s decision to contract Technology One, as Council did
not conduct any community engagement regarding the one council technology
solution contract.

Point 19.

Council does not hold information regarding tender documentation; council
did not perform a tender process for the one council technology solution. 
You may find it useful to view item 29 – IT System Consolidation (agenda,
recommendation and minute) Council Meeting 27^th September,
[3]https://innerwest.infocouncil.biz/Open/2...

I also wish to advise that points 7, 9 and 10 of your request are not for
data / information but are requests seeking comment by Council and as such
are not valid requests for information under the GIPA Act.  Council is
unable to respond to the points of request for comment under the Act, and
therefore you may wish to reconsider these points of your application for
relevance to the intent of your application for information, or you may
consider it appropriate to rephrase the request points for resubmission.

Additionally points 12, 13, 14 and 20 of your information access request
require reconsideration too for relevance to the intent of the information
access application, as these points are theoretical in concept seeking
notional data and measurements; in their existing format Council would be
unable to respond.  

If after viewing the available public material, and any reconsideration of
the information access application request points mentioned earlier, and
you wish to continue with the information access application under the
GIPA Act I will require that you submit it as a formal information access
application.  Further information regarding the GIPA Act and the
submission of a formal information access application can be found on
Council’s website,
[4]https://www.innerwest.nsw.gov.au/about/g...
Please be minded that there is a $30 formal GIPA information access
application fee.  Section 41 of the ACT legislates how to make a valid
information access application and proscribes the requirements necessary
to so do.  I have reproduced, in part, this section if the GIPA Act below:

41 How to make an access application

(1) An application or other request for government information is not a
valid access application unless it complies with the following
requirements (the formal requirements) for access applications:

(a)  it must be in writing sent by post to or lodged at an office of the
agency concerned or made in the manner approved by the agency under
subsection (2),

(b)  it must clearly indicate that it is an access application made under
this Act,

(c)  it must be accompanied by a fee of $30,

(d)  it must state the name of the applicant and a postal or email address
as the address for correspondence in connection with the application,

(e)  it must include such information as is reasonably necessary to enable
the government information applied for to be identified.

I wish to draw your attention to the formal information access applicant
details required by s.41(1)(d) of the Act.  You may consider it
appropriate to submit your formal GIPA information access application via
another channel.  

I would also like to inform you that if the scale and the nature of the
informal application request is resubmitted unchanged as a formal
information access application there would be processing charges applied,
as proscribed by s.64 of the Act.  An agency, such as Inner West Council,
may impose a processing charge for dealing with an access application at a
rate of $30 per hour for each hour of processing time for the
application.  As determined at this instance, the processing charges would
be due as searching for and retrieving the information sought would
require a diversion of resources and time, as well as where the
information sought involves details of third parties who must be
consulted.

If point 8 and point 11 of the informal information access application
request were to be resubmitted unaltered as points in a formal GIPA
information access application request they would most likely be
determined as a substantial and unreasonable diversion of Council
resources and likely be refused.  You may wish to reduce the scale of
these points of the request.

So as to address the issues that I have raised concerning your application
request you may find it appropriate to discuss it with me before
proceeding further. 

Kind regards,

Craig.

Craig Hollands | Information Access Officer
Inner West Council

P: +61 2 9392 5860 | E: [5][email address]

Ashfield Service Centre: 260 Liverpool Road, Ashfield NSW 2131

Leichhardt Service Centre: 7-15 Wetherill Street, Leichhardt NSW 2040

Petersham Service Centre: 2-14 Fisher Street, Petersham NSW 2049
PO Box 14, Petersham NSW 2049

[6]Inner West Council
[7]cid:image002.gif@01D55446.2D4C80D0[8]Inner West Council on
Facebook[9]cid:image004.png@01D55446.2D4C80D0[10]Inner West Council on
Twitter[11]cid:image004.png@01D55446.2D4C80D0[12]Inner West Council on
Instagram[13]cid:image004.png@01D55446.2D4C80D0[14]Inner West Council on
YouTube
   

Council acknowledges the Traditional Custodians of these lands, the
Gadigal-Wangal people of the Eora Nation.

________________________________________________________________________
This email has been scanned by Symantec Email Security cloud service on
behalf of Inner West Council.
________________________________________________________________________

References

Visible links
1. https://www.innerwest.nsw.gov.au/Article...
2. https://www.innerwest.nsw.gov.au/work/te...
3. https://innerwest.infocouncil.biz/Open/2...
4. https://www.innerwest.nsw.gov.au/about/g...
5. mailto:[email address]
6. https://www.innerwest.nsw.gov.au/
8. https://www.facebook.com/innerwestcouncil/
10. https://www.twitter.com/IWCouncil/
12. https://www.instagram.com/innerwestcounc...
14. https://www.youtube.com/innerwestcouncil/

Dear Ms Smith,

I look forward to receiving your formal GIPA information access application.

So as to assist my consideration of the merit of your request for a waiver of any processing charges associated with the formal GIPA application I would appreciate if you would, when submitting your formal GIPA application, expand further on why the nature of your request is a special benefit that is different from what is ordinary or usual. This is decision that I would not be able to make in isolation from the formal GIPA information access application request.

Kind regards,

Craig.

Craig Hollands | Information Access Officer
Inner West Council
P: +61 2 9392 5860 | E: [email address]

Ashfield Service Centre: 260 Liverpool Road, Ashfield NSW 2131
Leichhardt Service Centre: 7-15 Wetherill Street, Leichhardt NSW 2040
Petersham Service Centre: 2-14 Fisher Street, Petersham NSW 2049
PO Box 14, Petersham NSW 2049

Council acknowledges the Traditional Custodians of this land, the Gadigal-Wangal people of the Eora Nation.

-----Original Message-----
From: Wendy Smith [mailto:[FOI #5570 email]]
Sent: Thursday, 22 August 2019 10:02 PM
To: Craig Hollands
Subject: Re: REQ2019-063456 - Tech One Project - SMITH

Dear Mr Hollands,

Thank you for your response.

I will submit a formal information request to you next week. I will also review my request and will send you a revised list via this website. I am prepared to pay the $30 fee you are asking me to pay. Are you willing to waive the processing charges due to the nature of my request? Ratepayers have a right to know more about Inner West Council's expenditure and progress with amalgamation integration. There is hardly any information about this on your website.

Yours sincerely,

Wendy Smith

-----Original Message-----

Dear Ms Smith,

Thank you for your recent Freedom of Information (FOI) informal information access application requesting information relating to the contract between Technology One and Inner West Council (IWC).  You may find it useful to know that in NSW the appropriate legislation for FOI that is pertinent to your application with Council is the Government Information (Public Access) Act 2009 (GIPA); Council will deal with your information access application under the GIPA Act. 

The detail of your informal information access request is reproduced
below:

I would like to know the real cost of the Technology One project and why it is taking so long to be completed.

Seek access of

1. Copy of the contract with Technology One 2. Declarations of interest for the Administrator Richard Pearson, the General Managers Rick Hart and Michael Deegan, Directors Peter Gainsford, Michael Zimoulas, John Warbourtane, Elizabeth Richardson, the Council and all information technology managers 3. Copies of adhoc disclosures of interest relating to the supplier, Technology One 4. Related Party Disclosures for the aforementioned people 5. How much money has been paid to Technology One so far 6. How much money is owing to Technology One 7. Why is the system running so late? All correspondence etc relating to this 8. All correspondence between Technology One and the Administrator, General Manager, Chief Executive Officer, all Deputy General Managers and directors and all information technology managers 9. Why is Inner West Council helping Technology One to develop the product? All correspondence about this arrangement and what the benefit is to the council 10. All material including text messages, emails, meeting minutes, indicating why Inner West made a decision to proceed with the Technology One product after it was obvious the product is not fully developed 11. All information about the staffing cost of this project including the permanent staff, temporary staff, outside consultants etc

12 what’s the real cost of the implementation including loss of productivity of staff working on this project for 3 years

13 information indicating when the system will finally be developed

14 information about all the work and services that WONT be done by council because the Technology One contract is taking too long and costing us ratepayers a fortune

15 what community engagement was done BEFORE council decided to spend so much time and money on Technology One

16 did council get legal advice about this never ending Technology One project?

17 all information about the events council staff attended with Technology One before the contract was signed. Includes restaurants, alcohol, flights, accommodation, meals, entertainment

18 evidence of what due diligence council carried out before signing the contract with Technology One

19 tender documentation

20 How far behind other amalgamated councils is Inner West Council now thanks to the Technology One late running project

21 how many staff have left Inner West Council because they can’t do their jobs because staff are still working on old systems

22 how many regulatory staff are helping Technology One to delelop their product

Your informal information access request is broad in scope and ranges across disparate aspects of Council’s management of the Technology One contract and one council technology solution project.  Some of the information to which you have requested access is publically available via Council’s website and I encourage you to view the information.  If after doing so you may consider it appropriate to refine your information access application request.

The GIPA Act 2009 requires that Council record and publish certain information about some contracts with private sector bodies.  Part 3, Division 5 of the Act states that information about contracts worth more than $150,000 between Councils and private sector bodies must be recorded in a register of government contracts.  See below:

Point 1

[1]https://www.innerwest.nsw.gov.au/Article...
- Corporate Computer System contract (PDF-21.4MB)

Point 5 & Point 6

[2]https://www.innerwest.nsw.gov.au/work/te...
- Government Contracts Register - Class 3 Contracts Register

Some further points of your informal information access request I can respond to in this notice, see below, and may impact on any information access application request clarification that you may consider appropriate for resubmission. 

Point 15.

Council does not hold information concerning community engagement entered into before council’s decision to contract Technology One, as Council did not conduct any community engagement regarding the one council technology solution contract.

Point 19.

Council does not hold information regarding tender documentation; council did not perform a tender process for the one council technology solution. You may find it useful to view item 29 – IT System Consolidation (agenda, recommendation and minute) Council Meeting 27^th September, [3]https://innerwest.infocouncil.biz/Open/2...

I also wish to advise that points 7, 9 and 10 of your request are not for data / information but are requests seeking comment by Council and as such are not valid requests for information under the GIPA Act.  Council is unable to respond to the points of request for comment under the Act, and therefore you may wish to reconsider these points of your application for relevance to the intent of your application for information, or you may consider it appropriate to rephrase the request points for resubmission.

Additionally points 12, 13, 14 and 20 of your information access request require reconsideration too for relevance to the intent of the information access application, as these points are theoretical in concept seeking notional data and measurements; in their existing format Council would be unable to respond.  

If after viewing the available public material, and any reconsideration of the information access application request points mentioned earlier, and you wish to continue with the information access application under the GIPA Act I will require that you submit it as a formal information access application.  Further information regarding the GIPA Act and the submission of a formal information access application can be found on Council’s website, [4]https://www.innerwest.nsw.gov.au/about/g....
Please be minded that there is a $30 formal GIPA information access application fee.  Section 41 of the ACT legislates how to make a valid information access application and proscribes the requirements necessary to so do.  I have reproduced, in part, this section if the GIPA Act below:

41 How to make an access application

(1) An application or other request for government information is not a valid access application unless it complies with the following requirements (the formal requirements) for access applications:

(a)  it must be in writing sent by post to or lodged at an office of the agency concerned or made in the manner approved by the agency under subsection (2),

(b)  it must clearly indicate that it is an access application made under this Act,

(c)  it must be accompanied by a fee of $30,

(d)  it must state the name of the applicant and a postal or email address as the address for correspondence in connection with the application,

(e)  it must include such information as is reasonably necessary to enable the government information applied for to be identified.

I wish to draw your attention to the formal information access applicant details required by s.41(1)(d) of the Act.  You may consider it appropriate to submit your formal GIPA information access application via another channel.  

I would also like to inform you that if the scale and the nature of the informal application request is resubmitted unchanged as a formal information access application there would be processing charges applied, as proscribed by s.64 of the Act.  An agency, such as Inner West Council, may impose a processing charge for dealing with an access application at a rate of $30 per hour for each hour of processing time for the application.  As determined at this instance, the processing charges would be due as searching for and retrieving the information sought would require a diversion of resources and time, as well as where the information sought involves details of third parties who must be consulted.

If point 8 and point 11 of the informal information access application request were to be resubmitted unaltered as points in a formal GIPA information access application request they would most likely be determined as a substantial and unreasonable diversion of Council resources and likely be refused.  You may wish to reduce the scale of these points of the request.

So as to address the issues that I have raised concerning your application request you may find it appropriate to discuss it with me before proceeding further. 

Kind regards,

Craig.

Craig Hollands | Information Access Officer Inner West Council

P: +61 2 9392 5860 | E: [5][email address]

Ashfield Service Centre: 260 Liverpool Road, Ashfield NSW 2131

Leichhardt Service Centre: 7-15 Wetherill Street, Leichhardt NSW 2040

Petersham Service Centre: 2-14 Fisher Street, Petersham NSW 2049 PO Box 14, Petersham NSW 2049

[6]Inner West Council
[7]cid:image002.gif@01D55446.2D4C80D0[8]Inner West Council on Facebook[9]cid:image004.png@01D55446.2D4C80D0[10]Inner West Council on Twitter[11]cid:image004.png@01D55446.2D4C80D0[12]Inner West Council on Instagram[13]cid:image004.png@01D55446.2D4C80D0[14]Inner West Council on YouTube
   

Council acknowledges the Traditional Custodians of these lands, the Gadigal-Wangal people of the Eora Nation.

________________________________________________________________________
This email has been scanned by Symantec Email Security cloud service on behalf of Inner West Council.
________________________________________________________________________

References

Visible links
1. https://www.innerwest.nsw.gov.au/Article...
2. https://www.innerwest.nsw.gov.au/work/te...
3. https://innerwest.infocouncil.biz/Open/2...
4. https://www.innerwest.nsw.gov.au/about/g...
5. mailto:[email address]
6. https://www.innerwest.nsw.gov.au/
8. https://www.facebook.com/innerwestcouncil/
10. https://www.twitter.com/IWCouncil/
12. https://www.instagram.com/innerwestcounc...
14. https://www.youtube.com/innerwestcouncil/

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #5570 email]

This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:
https://www.righttoknow.org.au/help/offi...

If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.

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________________________________________________________________________
This email has been scanned by Symantec Email Security cloud service on behalf of Inner West Council.
________________________________________________________________________

________________________________________________________________________
This email has been scanned by Symantec Email Security cloud service on behalf of Inner West Council.
________________________________________________________________________

hide quoted sections

Dear Ms Smith,

Council received by post your formal GIPA information access application
form, see attached, and formal GIPA fee payment.  Unfortunately it is
invalid without a correct contact address to conduct communications
regarding the application; '[1][email address] via Right to Know
website' is an invalid email address for the purpose of a formal GIPA
application.  Council can use
[2][FOI #5570 email] which is associated with
your informal information access application REQ2019-063456 if you
prefer.  Please confirm that you wish communication regarding your formal
GIPA application to be conducted through the email address used for the
informal information access application or supply another contact address.

It is also noted on the formal GIPA application form that you used the
reference number REQ2019-063456, which is the reference to the 15^th
August 2019 informal information access application.  Without a valid
formal GIPA application to lodge the formal GIPA application fee is
currently accounted for against the informal information access
application REQ2019-063456.  When a valid formal GIPA application request
is submitted arrangements will be made to transfer the payment, for
accounting purposes, to the formal GIPA application reference number, yet
to be generated.

Council was unable to issue a receipt for the cash payment received as the
application did not contain a valid email address or street address. 

The formal GIPA application form also did not contain a valid request for
information as it was left blank.  You have since sending the formal GIPA
application form by post submitted via email on 29^th August 2019, see
attached, a revised list of information that you seek access to; a request
consisting of 14 points and is assumed to be the formal GIPA application
request.    Points 4 to 14 are in need of further clarification and
require refining to be considered for response and also enable the
disparate parts of your submission for a formal GIPA information access
considered valid. 

Kindly refine and / or clarify points 4 to 14 as “information about…” is
too broad and ill-defined to enable an appropriate information access
response.

Kind regards,

Craig.

Craig Hollands | Information Access Officer
Inner West Council

P: +61 2 9392 5860 | E: [email address]

Ashfield Service Centre: 260 Liverpool Road, Ashfield NSW 2131

Leichhardt Service Centre: 7-15 Wetherill Street, Leichhardt NSW 2040

Petersham Service Centre: 2-14 Fisher Street, Petersham NSW 2049
PO Box 14, Petersham NSW 2049

[3]Inner West Council
[4]Inner West Council on Facebook[5]Inner West Council on Twitter[6]Inner
West Council on Instagram[7]Inner West Council on YouTube
   

Council acknowledges the Traditional Custodians of these lands, the
Gadigal-Wangal people of the Eora Nation.

________________________________________________________________________
This email has been scanned by Symantec Email Security cloud service on
behalf of Inner West Council.
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I am away from the office until the morning of Monday 9th September 2019.

I will endeavour to respond to your enquiry as soon as a possible after
receipt.

Craig Hollands | Information Access Officer
Inner West Council

P: +61 2 9392 5860 | E: [email address]

Ashfield Service Centre: 260 Liverpool Road, Ashfield NSW 2131

Leichhardt Service Centre: 7-15 Wetherill Street, Leichhardt NSW 2040

Petersham Service Centre: 2-14 Fisher Street, Petersham NSW 2049
PO Box 14, Petersham NSW 2049

[1]Inner West Council
[2]Inner West Council on Facebook[3]Inner West Council on Twitter[4]Inner
West Council on Instagram[5]Inner West Council on YouTube
   

Council acknowledges the Traditional Custodians of these lands, the
Gadigal-Wangal people of the Eora Nation.

________________________________________________________________________
This email has been scanned by Symantec Email Security cloud service on
behalf of Inner West Council.
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Thank you for contacting Inner West Council.  

Your email has been received and will be referred to the appropriate
Service Unit for action.

Meanwhile please visit [1]www.innerwest.nsw.gov.au for further information
regarding Council activities.

Thank you

Inner West Council |
Inner West Council

P:  | E: inner.west.[Inner West Council request email]

Ashfield Service Centre: 260 Liverpool Road, Ashfield NSW 2131

Leichhardt Service Centre: 7-15 Wetherill Street, Leichhardt NSW 2040

Petersham Service Centre: 2-14 Fisher Street, Petersham NSW 2049
PO Box 14, Petersham NSW 2049

[2]Inner West Council
[3]Inner West Council on Facebook[4]Inner West Council on Twitter[5]Inner
West Council on Instagram[6]Inner West Council on YouTube
   

Council acknowledges the Traditional Custodians of these lands, the
Gadigal-Wangal people of the Eora Nation.

________________________________________________________________________
This email has been scanned by Symantec Email Security cloud service on
behalf of Inner West Council.
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Ms W Smith Our Reference: REQ2019-075259

[FOI #5570 email] Date of Issue: 25/09/2019

Dear Ms W Smith,

Thank you for your request regarding Access to Information (GIPA)
 received on 25/09/2019.

Your request number is REQ2019-075259.

Your request has been forwarded to the relevant Council area and will be
responded to within the next 20 working days.

Your Tracking Id is REQ2019-075259.VPW - [1]Track your request here

If you have any further enquiries regarding this request, please contact
us:

Online at:  www.innerwest.nsw.gov.au

By email: [email address]

By phone: 02 9392 5000

Please quote the request number above in any communication.

Save time. Log it online

Log your next request online; anytime, anywhere, from any device. Simply
go to [2]www.innerwest.nsw.gov.au/request

Requests logged online are automatically directed to the relevant area
within Council for a faster resolution.

Yours faithfully

Inner West Council

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2. http://www.innerwest.nsw.gov.au/request

Dear Ms Smith,

Thank you for forwarding the formal Government Information (Public Access)
Act 2009 (GIPA) information access application request on 19^th September
2019.  The receipt of the application request completes all the necessary
elements to lodge a formal GIPA information access application and in
doing so provides the lodgement date for the purpose of processing the
GIPA application – 19^th September 2019.  The elements of your formal GIPA
information access application are itemised below:

Formal GIPA application fee paid 28^th August 2019 – receipt #491848

Submission on 29^th August 2019 of a signed Inner West Council formal
information access application form under the Government Information
(Public Access) Act 2009

Confirmation on 9^th September 2019 of the communication address for
conducting the processing of the GIPA application as
[1][FOI #5570 email]

Submission of formal GIPA information access application request on 19^th
September 2019

Additionally, on 1^st September 2019 you submitted a request for the
waiver of processing charges. 

I have reproduced your 19^th September 2019 formal GIPA information access
application request below:

In the course of applying for information access in regard to the
Technology One Project at Inner 1. Declarations of interest for the
Administrator Richard Pearson, General Manager Rick Hart, Directors Peter
Gainsford, Michael Zimoulas, John Warbourtane, Elizabeth Richardson and
all information technology managers

2. Copies of adhoc disclosures of interest relating to the supplier,
Technology One

3. Related Party Disclosures and reports for the Administrator Richard
Pearson, General Manager Rick Hart, Directors Peter Gainsford, Michael
Zimoulas, John Warbourtane, Elizabeth Richardson and all information
technology managers

4. Cost of paying Galaxy 42 consultants to work on the Technology One
project

5. reasons for the delay in implementing the property and rating solution
including but not limited to project plans, announcements and revised
agreed delivery times

6. Council records relating to any assessments made by the new Chief
Executive Officer in relation to the substantial delay in implementing the
Technology One software

7. the agreement between Inner West Council and Technology One about the
arrangement for Inner West Council to help Technology One to develop the
property and rating system

8. Reasons for the decision to continue with the not ready Property and
Rating cloud solution instead of proceeding with the established non-cloud
property and rating system

9. cost of staffing this project through additional contracted temporary
staff and consultants not employed by Galaxy 42

10. information about how long it has taken to implement each part of this
system from the date the Administrator authorised the contractual
arrangement with Technology One without a tender

11. Information about any legal advice Inner West Council sought in
relation to their contractual obligations with Technology One

12. Information about the events council staff attended with Technology
One before the contract was signed, including restaurants, alcohol,
flights, accommodation, meals, entertainment etc

13. Information about the number of regulatory staff that are working on
the project to help Technology One develop their property and rating
product

West Council (IWC) you have submitted informal and formal application
requests.  The multi point application requests mostly contained invalid
points.  On several occasions I have asked that you refine and clarify the
invalid points of the submitted requests.  Your final 13 point application
request submission dated 19^th September 2019 also contains request points
that are invalid.  Council has decided that points 5 and 8 will not be
included in the determination to be issued in response to formal GIPA
information access application REQ2019-075259.  

Point 5 of the request, “reasons for the delay in implementing the
property and rating solution including but not limited to project plans,
announcements and revised agreed delivery times”, is a request for
explanation and not for data and therefore is not a valid request under
the GIPA Act.

Point 8 of the request, “Reasons for the decision to continue with the not
ready Property and Rating cloud solution instead of proceeding with the
established non-cloud property and rating system” is also a request for
explanation and not for data and therefore is not a valid request under
the GIPA Act.

If you wish to resubmit refined or clarified information requests that
would be valid under the GIPA legislation concerning points 5 and 8 you
may do so by lodging a separate GIPA information access application for
consideration by IWC.  

The remaining points are valid under GIPA legislation and will be taken
forward for response by IWC. 

In being cognisant of my earlier comments regarding points 5 and 8 of the
submitted request, I issue this notice to you as acknowledgement of a
valid submission of a formal GIPA information access request as referenced
REQ2019-075259.

You were informed on 19^th August 2019 that if the scale and the nature of
the informal application request were to be resubmitted substantially
unchanged as a formal information access application there would be
processing charges applied, as proscribed by s.64 of the Act.  An agency,
such as Inner West Council, may impose a processing charge for dealing
with an access application at a rate of $30 per hour for each hour of
processing time for the application. 

As determined at this instance the initial estimated processing charge is
based on providing access in response to your application and my reckoning
for this charge is give here:

1.Time spent handling your application to date, including preliminary
searches and internal consultation: 9 hours at $30 p/h = $270;

2.Time for searches and information retrievals, interrogation and analysis
of found information expected further searches, internal consultation and
contributions by others, decision making and other functions in connection
with deciding the application: 20 hours at $30 p/h = $600;

3.Preparation of the determination: 3 hours at $30 p/h = $90; and

4.Minus the $30 formal GIPA application fee already paid by you: 1 X $30
fee  = -$30.

5.Total processing charge to determine this formal GIPA application (a)
$270 + (b) $600 + (c) $90 – (d) $30 = $930

On 1^st September 2019 you submitted a request that Council waive the
processing charges providing reasoning that the formal GIPA information
access application has special benefit to the public generally.  I have
considered your processing charge waiver request under s.66(1) of the Act;
I have decided that you are entitled to a 50% reduction in the processing
charge and that I am satisfied that the information applied for is of
special benefit to the public generally. 

The discount applies only to the processing charge, not the application
fee.  If a 50% reduction in processing charge applies, the application fee
will pay for the first 2 hours of processing time, not just the first hour
as permitted by s.64 of the Act.

Therefore the processing charge imposed to determine this formal GIPA
application is adjusted as follows: 50% reduction applied to total (5)
$930 = $465

Under s.64(1) of the GIPA legislation an agency may by this notice require
you, the applicant, to make an advance payment of the processing charge as
an advance deposit.  Section 69(1) of the legislation requires that an
advance deposit of 50% of the amount that the agency estimates to be the
total processing charge for dealing with the application can be imposed. 
Therefore you are requested to pay to IWC an advance deposit of $232.50,
being 50% of $465.   At this point, if you are so inclined, you can pay
the processing charge in full ($465); so as to avoid the necessity to
later pay the outstanding processing charge amount that would be required
prior to the release of the determination in response to the information
access application.

Please contact a council customer service office (T: 02 9392 5000) to make
the $232.50 advance deposit payment or the full processing charge of $465
by card; or visit a council customer service centre, address below, to
make the payment in person; or send a cheque by post.  For your own peace
of mind and to avoid the risk of loss IWC does not recommended that you
send cash through the mail.

Please remember to quote the reference number REQ2019-075259 in any future
communication regarding your formal GIPA application. 

Please be minded that the 20 working day period within which the
application is required by the legislation to be decided stops running
from when the decision to require an advance deposit is made until the
payment of the advance deposit is received by the agency, s.64(2) of the
Act. 

I advise that if information that would be of interest to other members of
the public is released in response to a formal access application, an
agency must record certain details about the application in its
‘disclosure log’ (under s.25 and s.26 of the GIPA Act).  I give notice
that I have decided that this information access application will be
included in IWC’s disclosure log.

I am advising you of your right to object to the inclusion of details
about your access application in the disclosure log, in certain
circumstances (for example, if you seek access to your own personal
information).  It may be decided after consultation and objections made
that the information would be of interest to other members of the public
and will therefore record the following details in our disclosure log,
which is publicly available on our website:

o the date on which your access application was decided (that is, the
date of the notice of decision);
o a description of the information that will be released to you;
o whether that information is or will be available to other members of
the public; and
o if so, how it can be accessed.

I advise that certain formal GIPA application decisions are reviewable
under the GIPA legislation and that some of the decisions that have been
made and that will be made regarding a valid formal GIPA information
access application are reviewable under section 80(m) of the GIPA Act.  If
you disagree with any of the decisions that IWC makes in processing your
formal GIPA application or IWC’s handling of your application that are
reviewable, you may seek a review under Part 5 of the GIPA Act. Before you
do so, I encourage you to contact me to discuss your concerns.  My contact
details are set out below.

You have three review options:

·         internal review by another officer of this agency, who is no
less senior than the determining officer;

·         external review by the Information Commissioner; or

·         external review by the NSW Civil and Administrative Tribunal
(NCAT).

You will have 20 working days from the date of determination notice to
apply for an internal review. If you would prefer to have the decision
reviewed externally, you have 40 working days from the date of the
determination notice to apply for a review by the Information Commissioner
or NCAT.

To assist further, you will also find some useful information and
frequently asked questions on the IPC’s website:
[2]https://www.ipc.nsw.gov.au. 

You can also contact the IPC on freecall 1800 IPC NSW (1800 472 679).

Kind regards,

Craig.

Craig Hollands | Information Access Officer
Inner West Council

P: +61 2 9392 5860 | E: [3][email address]

Ashfield Service Centre: 260 Liverpool Road, Ashfield NSW 2131

Leichhardt Service Centre: 7-15 Wetherill Street, Leichhardt NSW 2040

Petersham Service Centre: 2-14 Fisher Street, Petersham NSW 2049
PO Box 14, Petersham NSW 2049

[4]Inner West Council
[5]cid:image002.gif@01D572E4.039B5880[6]Inner West Council on
Facebook[7]cid:image004.png@01D572E4.039B5880[8]Inner West Council on
Twitter[9]cid:image004.png@01D572E4.039B5880[10]Inner West Council on
Instagram[11]cid:image004.png@01D572E4.039B5880[12]Inner West Council on
YouTube
   

Council acknowledges the Traditional Custodians of these lands, the
Gadigal-Wangal people of the Eora Nation.

________________________________________________________________________
This email has been scanned by Symantec Email Security cloud service on
behalf of Inner West Council.
________________________________________________________________________

References

Visible links
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2. https://www.ipc.nsw.gov.au/
3. mailto:[email address]
4. https://www.innerwest.nsw.gov.au/
6. https://www.facebook.com/innerwestcouncil/
8. https://www.twitter.com/IWCouncil/
10. https://www.instagram.com/innerwestcounc...
12. https://www.youtube.com/innerwestcouncil/

Ms W Smith Our Reference: REQ2019-063456

[FOI #5570 email] Date of Issue: 25/09/2019

Dear Ms W Smith,

Thank you for your request REQ2019-063456 regarding Access to Information
(GIPA) at 2-14 Fisher Street PETERSHAM  NEW SOUTH WALES  2049 received on
15/08/2019.

Your request was actioned by Council on 25/09/2019. The outcome of your
request is:

The informal GIPA information access application has been processed and is
now closed with the issue of the acknowledgement of a valid formal GIPA
information access application REQ2019-075259.

If you have any further enquiries regarding this request, please contact
us:

Online at:  www.innerwest.nsw.gov.au

By email: [email address]

By phone: 02 9392 5000

Please quote the request number above in any communication.

Save time. Log it online

Log your next request online; anytime, anywhere, from any device. Simply
go to [1]www.innerwest.nsw.gov.au/request

Requests logged online are automatically directed to the relevant area
within Council for a faster resolution.

Yours faithfully

Inner West Council

--EmailIdentifier---eyJJSWQiOiJmMDEzOTE0MC1hMzVjLTRjNzQtOGIxZC03YTY0ZGZmZjU0NzAiLCJIIjoiISFIQUhzUjBaSDUxZVptVnkyYlhuOUJEIn0=---EmailIdentifier--

References

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Dear Ms Smith,

On 25^th September 2019 an acknowledgement was issued to you confirming
the lodgement of a valid formal Government Information (Public Access) Act
2009 (GIPA) information access application.  

The acknowledgement also contained information regarding a processing
charge and request for an advance deposit payment of $232.50 as per
s.64(1) of the GIPA legislation, being 50% of the processing charge
reckoned at $465 and included a reduction due to your processing charge
waiver request.  To date Council has not received your payment.  I wish to
give notice that should Council not receive payment of the advance deposit
by close of business on 11^th October 2019 then the access to information
application REQ2019-075259 will be considered withdrawn, as per s.50 of
the GIPA Act.

Please be minded the withdrawal of an application does not entitle the
applicant to a refund of any application fee or advance deposit already
paid, s.50(2) of the legislation. 

Kind regards,

Craig.

Craig Hollands | Information Access Officer
Inner West Council

P: +61 2 9392 5860 | E: [1][email address]

Ashfield Service Centre: 260 Liverpool Road, Ashfield NSW 2131

Leichhardt Service Centre: 7-15 Wetherill Street, Leichhardt NSW 2040

Petersham Service Centre: 2-14 Fisher Street, Petersham NSW 2049
PO Box 14, Petersham NSW 2049

[2]Inner West Council
[3]cid:image002.gif@01D57EAC.262AC6F0[4]Inner West Council on
Facebook[5]cid:image004.png@01D57EAC.262AC6F0[6]Inner West Council on
Twitter[7]cid:image004.png@01D57EAC.262AC6F0[8]Inner West Council on
Instagram[9]cid:image004.png@01D57EAC.262AC6F0[10]Inner West Council on
YouTube
   

Council acknowledges the Traditional Custodians of these lands, the
Gadigal-Wangal people of the Eora Nation.

________________________________________________________________________
This email has been scanned by Symantec Email Security cloud service on
behalf of Inner West Council.
________________________________________________________________________

References

Visible links
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2. https://www.innerwest.nsw.gov.au/
4. https://www.facebook.com/innerwestcouncil/
6. https://www.twitter.com/IWCouncil/
8. https://www.instagram.com/innerwestcounc...
10. https://www.youtube.com/innerwestcouncil/

Dear Ms Smith,

On 25^th September 2019 an acknowledgement was issued to you confirming
the lodgement of a valid formal Government Information (Public Access) Act
2009 (GIPA) information access application.  On 9^th October 2019 a
further correspondence reminded you that Council awaited payment of the
advance deposit and requested payment of the deposit to be made by close
of business on 11^th October 2019 and that to not do so would deem the
application withdrawn.    

Payment of the advance deposit has not been made; therefore I notify
confirmation to you under s.50 of the GIPA legislation that information
access application REQ2019-075259 is withdrawn as at 11th October 2019.  I
similarly confirm that the withdrawal of an application does not entitle
the applicant to a refund of any application fee or advance deposit
already paid, s.50(2) of the legislation. 

If you disagree with any of the decisions in this notice or in the
handling of the application that are reviewable, you may seek a review
under Part 5 of the GIPA Act.  Before you do so, I encourage you to
contact me to discuss your concerns.  My contact details are set out
below.

You have three review options:

o internal review by another officer of this agency, who is no less
senior than me;
o external review by the Information Commissioner; or
o external review by the NSW Civil and Administrative Tribunal (NCAT).

You have 20 working days from the date of this Notice to apply for an
internal review.  If you would prefer to have the decision reviewed
externally, you have 40 working days from the date of this Notice to apply
for a review by the Information Commissioner or NCAT.

To assist you, I have attached a fact sheet published by the Information
and Privacy Commission NSW (IPC), entitled ‘Your review rights under the
GIPA Act’. You will also find some useful information and frequently asked
questions on the IPC’s website: [1]www.ipc.nsw.gov.au. 

You can also contact the IPC on freecall 1800 IPC NSW (1800 472 679).

Kind regards,

Craig.

Craig Hollands | Information Access Officer
Inner West Council

P: +61 2 9392 5860 | E: [email address]

Ashfield Service Centre: 260 Liverpool Road, Ashfield NSW 2131

Leichhardt Service Centre: 7-15 Wetherill Street, Leichhardt NSW 2040

Petersham Service Centre: 2-14 Fisher Street, Petersham NSW 2049
PO Box 14, Petersham NSW 2049

[2]Inner West Council
[3]Inner West Council on Facebook[4]Inner West Council on Twitter[5]Inner
West Council on Instagram[6]Inner West Council on YouTube
   

Council acknowledges the Traditional Custodians of these lands, the
Gadigal-Wangal people of the Eora Nation.

________________________________________________________________________
This email has been scanned by Symantec Email Security cloud service on
behalf of Inner West Council.
________________________________________________________________________

References

Visible links
1. Information and Privacy Commission NSW website
http://www.ipc.nsw.gov.au/
2. https://www.innerwest.nsw.gov.au/
3. https://www.facebook.com/innerwestcouncil/
4. https://www.twitter.com/IWCouncil/
5. https://www.instagram.com/innerwestcounc...
6. https://www.youtube.com/innerwestcouncil/

Ms W Smith Our Reference: REQ2019-075259

[FOI #5570 email] Date of Issue: 14/10/2019

Dear Ms W Smith,

Thank you for your request REQ2019-075259 regarding Access to Information
(GIPA)  received on 25/09/2019.

Your request was actioned by Council on 14/10/2019. The outcome of your
request is:

The  formal GIPA information access application processing has concluded
and the withdrawal notice has been issued separately.

If you have any further enquiries regarding this request, please contact
us:

Online at:  www.innerwest.nsw.gov.au

By email: [email address]

By phone: 02 9392 5000

Please quote the request number above in any communication.

Save time. Log it online

Log your next request online; anytime, anywhere, from any device. Simply
go to [1]www.innerwest.nsw.gov.au/request

Requests logged online are automatically directed to the relevant area
within Council for a faster resolution.

Yours faithfully

Inner West Council

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