High impact error rate - 2021-2022
Dear Department of Veterans' Affairs,
The information I am seeking is:
The percentage of high impact errors, (HIE), for the following period:
: 1 July 2021 to 30 September 2021.
: 1 October 2021 to 31 December 2021.
: 1 January 2022 to 31 March 2022, and
: 1 April 2022 to 30 June 2022.
For the following:
: MRCA Initial Liability Claims,
: DRCA Initial Liability Claims,
: MRCA Permanent Impairment, and
: DRCA Permanent Impairment.
I request that each of the above categories be further broken up to include the following:
: Number of cases checked.
: Total number of work elements.
: Number of work elements with HIE, and
: HIE correctness rate.
Yours faithfully,
Alan ASHMORE
Dear Mr Ashmore
Thank you for your Information Access request to the Department of
Veterans’ Affairs – LEX 53648.
Please find the decision letter attached.
Kind regards
Ramona
Assistant Director
Position Number: 62336362
Information Access Unit | Client Access and Rehabilitation Branch
Department of Veterans' Affairs
GPO Box 9998 Canberra ACT 2600 | 21 Genge St Canberra City ACT 2601
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References
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Dear INFORMATION.ACCESS,
I acknowledge the contents of your reply earlier today. I understand some but not all of the requested information won't be revealed until the Annual report is tabled in Parliament. I ask this FOI request be finalised immediately after it is tabled in Parliament.
Thanks in advance.
Yours sincerely,
Alan ASHMORE
Dear INFORMATION.ACCESS,
I note DVA's Annual Report was released earlier today. I now ask that you quickly finalise this FOI request by releasing the requested information.
Yours sincerely,
Alan ASHMORE
Dear Mr Ashmore,
Thank you for your email below in regards to LEX 53648. Please find the
document in scope of this request attached.
Kind regards
Ramona | Assistant Director
Position Number: 62336362
Information Access Unit I Client Access and Rehabilitation Branch
Client Engagement and Support Services Division
Department of Veterans’ Affairs
Tel 1800 838 372 (1800 VETERAN)
e [1][email address]
[2]www.dva.gov.au
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[8]cid:image010.jpg@01D8EDC8.743A0070
-----Original Message-----
From: Alan ASHMORE <[FOI #9348 email]>
Sent: Tuesday, 8 November 2022 9:22 PM
To: INFORMATION.ACCESS <[email address]>
Subject: Re: LEX 53648 – Decision letter [SEC=OFFICIAL]
Dear INFORMATION.ACCESS,
I note DVA's Annual Report was released earlier today. I now ask that you
quickly finalise this FOI request by releasing the requested information.
Yours sincerely,
Alan ASHMORE
-----Original Message-----
Dear Mr Ashmore
Thank you for your Information Access request to the Department of
Veterans’ Affairs – LEX 53648.
Please find the decision letter attached.
Kind regards
Ramona
Assistant Director
Position Number: 62336362
Information Access Unit | Client Access and Rehabilitation Branch
Department of Veterans' Affairs
GPO Box 9998 Canberra ACT 2600 | 21 Genge St Canberra City ACT 2601
[1][9]cid:image001.png@01D0027A.1DAB84F0
References
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References
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