Documents prepared for the NDIA by Redbridge Group
Dear National Disability Insurance Agency,
Please provide me the following documents from a prior FOI request?
As well as other documents prepared by Redbridge Group that the NDIA has received since July 2023.
Details about the request:
23/24-0567
15/03/2024
Documents prepared for the NDIA by Redbridge Group between 1 February 2023 and 1 July 2023.
Freedom of Information Team of the Agency at [email address] 2 documents were released in full.
Yours faithfully,
Gina
Thank you for your email to the National Disability Insurance Agency
(NDIA) Freedom of Information (FOI) team.
Please note: due to a high volume of requests, our ability to respond to
you in a timely manner may be affected. We will action your request as
soon as possible and will endeavour to process your matter within the
legislative deadlines. We may need to seek your agreement to an extension
of time. We appreciate your understanding if this is required.
Participant Information
Did you know the NDIA has other ways to access the documents and
information that we hold?
Participants, Guardians and Nominees can obtain copies of some participant
information through our National Contact Centre (NCC). For more
information about what’s available through the NCC, please contact 1800
800 110.
Please visit our [1]Access to Information webpage to find out more about
accessing information through:
* The [2]Participant Information Access (PIA) scheme
* The [3]Information Publication Scheme (IPS)
* The [4]myplace portal for participants
* The [5]myplace portal for providers
Access to Data
You can also request data and statistics. Please visit our [6]Data and
insights webpage page for further information.
If you are able to obtain your information from a source listed above, you
can withdraw your FOI request by emailing [7][NDIA request email]
Further Information
Information about how to make an FOI request can be found on our website:
[8]Freedom of Information
Should you have a query unrelated to FOI, please contact the Agency by
email at [9][email address] or via webchat at [10]ndis.gov.au.
Alternatively, you can also contact us by phoning 1800 800 110.
Kind regards
Freedom of Information Team
Complaints Management & FOI Branch
General Counsel Division
National Disability Insurance Agency
E [11][NDIA request email]
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
References
Visible links
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7. mailto:[NDIA request email]
mailto:[NDIA request email]
8. https://www.ndis.gov.au/about-us/policie...
https://www.ndis.gov.au/about-us/policie...
9. mailto:[email address]
mailto:[email address]
10. https://www.ndis.gov.au/
https://www.ndis.gov.au/
11. mailto:[NDIA request email]
Dear Gina
Thank you for your below request seeking access to documents from the
Agency’s Disclosure Log.
Please find attached the following documents:
· 23/24-0567 – Document – Disclosure Log.
Kind regards,
Johnny
Freedom of Information Team
Complaints Management and FOI Branch
General Counsel Division
National Disability Insurance Agency
E [1][NDIA request email]
[2]NDIA logo
[3]LGBTIQA+ rainbow graphic
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
Dear Gina,
Freedom of Information Request: Acknowledgement and Extension of time
Thank you for your request of 17 August 2024, made under the Freedom of
Information Act 1982 (FOI Act), for copies of documents held by the
National Disability Insurance Agency (NDIA).
Scope of your request
You have requested access to:
"… Please provide me the following documents from a prior FOI request?
As well as other documents prepared by Redbridge Group that the NDIA has
received since July 2023.
Details about the request:
23/24-0567
15/03/2024
Documents prepared for the NDIA by Redbridge Group between 1 February 2023
and 1 July 2023.
Freedom of Information Team of the Agency at [1][NDIA request email] 2
documents were released in full…"
Processing timeframes
A 30-day statutory period for processing your request commenced from 18
August 2024, in accordance with section 15(5)(b) of the FOI Act. You
should, therefore, expect a decision from us by 16 September 2024.
Extension of time under section 15AA of the FOI Act
We’re sorry it is taking us longer than expected to process your
request.
We are therefore writing to seek your agreement to a 30-day extension of
time under section 15AA of the FOI Act. If you agree to this extension,
the new due date for us to make a decision on your request will be 16
October 2024.
Please note, although a 30-day extension of time has been sought, we will
endeavour to complete your request as soon as practically possible.
Please let us know whether you agree by 09 September 2024.
If you don’t agree, we may need to seek an extension of time from the
Office of the Australian Information Commissioner.
Irrelevant information
Section 22 of the FOI Act permits us to provide FOI applicants with access
to edited copies of documents with irrelevant material deleted. Can you
please contact us at [2][NDIA request email] to advise whether the surnames and
contact details of NDIA staff are irrelevant to your request?
Disclosure Log
Information released under the FOI Act may be published on the NDIA’s
disclosure log located on our website [3]FOI Disclosure log | NDIS,
subject to certain exceptions.
If you have any concerns about the publication of information you have
requested, please contact us.
Further help
Please contact us at [4][NDIA request email] if you have any questions or need
help.
We will contact you using the email address you provided. Please advise if
you would prefer us to use an alternative means of contact.
Kind Regards
Megan (MGP798)
Freedom of Information Officer
Complaints Management & FOI Branch
General Counsel Division
National Disability Insurance Agency
E [5][NDIA request email]
[6]NDIA logo
[7]LGBTIQA+ rainbow graphic
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
[8]Aboriginal and Torres Strait Islander flags graphic
Dear Gina
Thank you for your request for information.
We are writing to provide an update on the progress of your request for
information.
We have consulted with relevant NDIA staff including staff who could be
expected to be able to identify documents within the scope of the request,
including staff who are knowledgeable about how to conduct searches of the
NDIA’s systems. Subsequently, we have received documents consisting of
over 220 pages. We are currently in the process of reviewing these
documents.
I note that under section 27 & 27A of the FOI Act, we are required to
consult with a third party regarding their views to the release of their
business and personal information in the documents. Therefore, we have
also conducted a third-party consultation seeking their views regarding
the release of their information in these documents.
The due date for a decision on access was 16 September 2024. However, I
note this time has lapsed and as a result we are deemed to have refused
your application under section 15AC of the FOI Act.
We sincerely apologise for this delay. We confirm we are continuing to
process your request for information and will ensure to provide you with a
decision on access as soon as practical.
Please contact us at [NDIA request email] if you have any questions or require
help.
Kind regards
Ramya
Senior Freedom of Information Officer
Complaints Management & FOI Branch
General Counsel Division
National Disability Insurance Agency
E [1][NDIA request email]
[2]NDIA logo
[3]LGBTIQA+ rainbow graphic
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
[4]Aboriginal and Torres Strait Islander flags graphic
From: foi <[NDIA request email]>
Sent: Friday, September 6, 2024 12:34 PM
To: '[FOI #11914 email]'
<[FOI #11914 email]>
Cc: foi <[NDIA request email]>
Subject: FOI 24/25-0265 - Your request for information - Acknowledgement
and Extension of time - Response required [SEC=OFFICIAL]
Dear Gina,
Freedom of Information Request: Acknowledgement and Extension of time
Thank you for your request of 17 August 2024, made under the Freedom of
Information Act 1982 (FOI Act), for copies of documents held by the
National Disability Insurance Agency (NDIA).
Scope of your request
You have requested access to:
"… Please provide me the following documents from a prior FOI request?
As well as other documents prepared by Redbridge Group that the NDIA has
received since July 2023.
Details about the request:
23/24-0567
15/03/2024
Documents prepared for the NDIA by Redbridge Group between 1 February 2023
and 1 July 2023.
Freedom of Information Team of the Agency at [5][NDIA request email] 2
documents were released in full…"
Processing timeframes
A 30-day statutory period for processing your request commenced from 18
August 2024, in accordance with section 15(5)(b) of the FOI Act. You
should, therefore, expect a decision from us by 16 September 2024.
Extension of time under section 15AA of the FOI Act
We’re sorry it is taking us longer than expected to process your request.
We are therefore writing to seek your agreement to a 30-day extension of
time under section 15AA of the FOI Act. If you agree to this extension,
the new due date for us to make a decision on your request will be 16
October 2024.
Please note, although a 30-day extension of time has been sought, we will
endeavour to complete your request as soon as practically possible.
Please let us know whether you agree by 09 September 2024.
If you don’t agree, we may need to seek an extension of time from the
Office of the Australian Information Commissioner.
Irrelevant information
Section 22 of the FOI Act permits us to provide FOI applicants with access
to edited copies of documents with irrelevant material deleted. Can you
please contact us at [6][NDIA request email] to advise whether the surnames
and contact details of NDIA staff are irrelevant to your request?
Disclosure Log
Information released under the FOI Act may be published on the NDIA’s
disclosure log located on our website [7]FOI Disclosure log | NDIS,
subject to certain exceptions.
If you have any concerns about the publication of information you have
requested, please contact us.
Further help
Please contact us at [8][NDIA request email] if you have any questions or need
help.
We will contact you using the email address you provided. Please advise if
you would prefer us to use an alternative means of contact.
Kind Regards
Megan (MGP798)
Freedom of Information Officer
Complaints Management & FOI Branch
General Counsel Division
National Disability Insurance Agency
E [9][NDIA request email]
[10]NDIA logo
[11]LGBTIQA+ rainbow graphic
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
[12]Aboriginal and Torres Strait Islander flags graphic
Dear Gina,
Thank you for your request for information.
Please find attached correspondence and documents in relation to your
request.
If you require these in a different format, please let us know.
Please contact us at [1][NDIA request email] if you have any questions or
require help.
Kind regards
Ramya [RMO 260]
Senior FOI Officer
Complaints Management & FOI Branch
General Counsel Division
National Disability Insurance Agency
E [2][NDIA request email]
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
From: foi <[NDIA request email]>
Sent: Thursday, October 10, 2024 11:50 AM
To: '[FOI #11914 email]'
<[FOI #11914 email]>
Cc: foi <[NDIA request email]>
Subject: FOI 24/25-0265 - Your request for information - Progress update
[SEC=OFFICIAL]
Dear Gina
Thank you for your request for information.
We are writing to provide an update on the progress of your request for
information.
We have consulted with relevant NDIA staff including staff who could be
expected to be able to identify documents within the scope of the request,
including staff who are knowledgeable about how to conduct searches of the
NDIA’s systems. Subsequently, we have received documents consisting of
over 220 pages. We are currently in the process of reviewing these
documents.
I note that under section 27 & 27A of the FOI Act, we are required to
consult with a third party regarding their views to the release of their
business and personal information in the documents. Therefore, we have
also conducted a third-party consultation seeking their views regarding
the release of their information in these documents.
The due date for a decision on access was 16 September 2024. However, I
note this time has lapsed and as a result we are deemed to have refused
your application under section 15AC of the FOI Act.
We sincerely apologise for this delay. We confirm we are continuing to
process your request for information and will ensure to provide you with a
decision on access as soon as practical.
Please contact us at [3][NDIA request email] if you have any questions or
require help.
Kind regards
Ramya
Senior Freedom of Information Officer
Complaints Management & FOI Branch
General Counsel Division
National Disability Insurance Agency
E [4][NDIA request email]
[5]NDIA logo
[6]LGBTIQA+ rainbow graphic
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
[7]Aboriginal and Torres Strait Islander flags graphic
From: foi <[8][NDIA request email]>
Sent: Friday, September 6, 2024 12:34 PM
To: '[FOI #11914 email]'
<[9][FOI #11914 email]>
Cc: foi <[10][NDIA request email]>
Subject: FOI 24/25-0265 - Your request for information - Acknowledgement
and Extension of time - Response required [SEC=OFFICIAL]
Dear Gina,
Freedom of Information Request: Acknowledgement and Extension of time
Thank you for your request of 17 August 2024, made under the Freedom of
Information Act 1982 (FOI Act), for copies of documents held by the
National Disability Insurance Agency (NDIA).
Scope of your request
You have requested access to:
"… Please provide me the following documents from a prior FOI request?
As well as other documents prepared by Redbridge Group that the NDIA has
received since July 2023.
Details about the request:
23/24-0567
15/03/2024
Documents prepared for the NDIA by Redbridge Group between 1 February 2023
and 1 July 2023.
Freedom of Information Team of the Agency at [11][NDIA request email] 2
documents were released in full…"
Processing timeframes
A 30-day statutory period for processing your request commenced from 18
August 2024, in accordance with section 15(5)(b) of the FOI Act. You
should, therefore, expect a decision from us by 16 September 2024.
Extension of time under section 15AA of the FOI Act
We’re sorry it is taking us longer than expected to process your request.
We are therefore writing to seek your agreement to a 30-day extension of
time under section 15AA of the FOI Act. If you agree to this extension,
the new due date for us to make a decision on your request will be 16
October 2024.
Please note, although a 30-day extension of time has been sought, we will
endeavour to complete your request as soon as practically possible.
Please let us know whether you agree by 09 September 2024.
If you don’t agree, we may need to seek an extension of time from the
Office of the Australian Information Commissioner.
Irrelevant information
Section 22 of the FOI Act permits us to provide FOI applicants with access
to edited copies of documents with irrelevant material deleted. Can you
please contact us at [12][NDIA request email] to advise whether the surnames
and contact details of NDIA staff are irrelevant to your request?
Disclosure Log
Information released under the FOI Act may be published on the NDIA’s
disclosure log located on our website [13]FOI Disclosure log | NDIS,
subject to certain exceptions.
If you have any concerns about the publication of information you have
requested, please contact us.
Further help
Please contact us at [14][NDIA request email] if you have any questions or
need help.
We will contact you using the email address you provided. Please advise if
you would prefer us to use an alternative means of contact.
Kind Regards
Megan (MGP798)
Freedom of Information Officer
Complaints Management & FOI Branch
General Counsel Division
National Disability Insurance Agency
E [15][NDIA request email]
[16]NDIA logo
[17]LGBTIQA+ rainbow graphic
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
[18]Aboriginal and Torres Strait Islander flags graphic