Data stations and toilets were closed before 7 p.m. on week days

John Chen made this Government Information (Public Access) request to Sydney Trains

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was refused by Sydney Trains.

John Chen
Sent

Dear Sydney Trains,

Please provide data on stations and toilets were closed an hour earlier due to staff shortage in the last financial year. Specifically:

(1) Number of stations
(2) Number of days in total
(3) Complaints toilet closure before 7 p.m on weekdays.

Thanks.

Yours faithfully,
John Chen

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Information, Sydney Trains

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Information, Sydney Trains

Dear Mr Chen

Thank you for your email below.

In order to request the documentation you require, please submit a formal access application . I have attached a link for your convenience

https://www.transport.nsw.gov.au/about-u...

Regards

Enza

Enza Kursun
Manager
Information Access Unit
Legal, Privacy & Information Access Branch
People and Corporate Services
Transport for NSW

T 02 8202 3862
Upper Ground 18 Lee Street Chippendale NSW 2008

Use public transport... plan your trip at transportnsw.info
Get on board with Opal at opal.com.au

-----Original Message-----
From: John Chen [mailto:[FOI #4709 email]]
Sent: Monday, 23 July 2018 7:59 PM
To: Information
Subject: Government Information (Public Access) request - Data stations and toilets were closed before 7 p.m. on week days

Dear Sydney Trains,

Please provide data on stations and toilets were closed an hour earlier due to staff shortage in the last financial year. Specifically:

(1) Number of stations
(2) Number of days in total
(3) Complaints toilet closure before 7 p.m on weekdays.

Thanks.

Yours faithfully,
John Chen

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If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.

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Views expressed in this email are those of the individual sender, and are not necessarily the views of Transport for NSW, Department of Transport or any other NSW government agency. Transport for NSW and the Department of Transport assume no liability for any loss, damage or other consequence which may arise from opening or using an email or attachment.
Please visit us at http://www.transport.nsw.gov.au or http://www.transportnsw.info

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Locutus Sum left an annotation ()

The applicant has not told Right to Know the status of this request and I have been asked to update the status.

Note 1: Mostly I classify a response like this one to say "clarification requested" because the agency has told the applicant that some more information (or money!) is needed before the request will be processed. With this request, I have put the response in the category of "refused" because it is some time since the agency responded and the applicant does not appear to have made a follow-up. It is possible that a follow-up has been made by the ordinary post or by private email but Right to Know has not heard anything about this. Even if the applicant did not follow-up agency questions, it does not mean that the agency will refuse the request when an application is made in the correct (required) manner.

Note 2: Although an application under the Freedom of Information Act 1983 of the Commonwealth of Australia does not require an application fee, this is not the case with applications in the states and territories of Australia. Then an applicant must usually pay a fee, or the request is not valid. Also, the Commonwealth agencies might demand payment of a fee to cover extra processing costs. If the fee is not paid, the request will not be processed.

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