Daily reports from outbound correspondence contractor, Contract DICT/690368
Dear NSW Office of State Revenue,
This is an informal request. I will not pay a fee because this material already exists.
Please supply the summary daily reconciliation reports provided by contractor Computershare under contract “Outbound customer correspondence management contract” referenced at clause 10.4.2(c)(ii) of the contract for the each day in January 2023.
I have previously requested these and been (falsely) advised they do not exist by the Office of State Revenue.
Yours faithfully,
John Smith
Dear John,
Thank you for your informal request for information with the Department of
Customer Service received on 30 October 2023.
Please note that our reference number for this informal request is
GIPA-00628-2023.
We shall contact you as soon as there is an update on this request.
Kind regards,
DCS GIPA
Government and Executive Support Services
Office of the Chief Operating Officer
DCS Corporate Services
T (02) 9219 3700 E [1][OSR request email]
McKell Building
2-24 Rawson Place
SYDNEY NSW 2000
[2]Graphical user interface, text Description automatically generated with
medium confidence
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[7]Copy of koori flag2I acknowledge the traditional custodians of the land
and pay respects to Elders past and present. I also acknowledge all the
Aboriginal and Torres Strait Islander staff working with NSW Government at
this time.
-----Original Message-----
From: John Smith <[FOI #10807 email]>
Sent: Monday, 30 October 2023 7:46 AM
To: GIPA-DCS <[OSR request email]>
Subject: Government Information (Public Access) request - Daily reports
from outbound correspondence contractor, Contract DICT/690368
[You don't often get email from
[8][FOI #10807 email]. Learn why this is
important at [9]https://aka.ms/LearnAboutSenderIdentific... ]
[CAUTION: This email originated from outside of the organisation. Do not
click links or open attachments unless you recognise the sender and know
the content is safe.]
Dear NSW Office of State Revenue,
This is an informal request. I will not pay a fee because this material
already exists.
Please supply the summary daily reconciliation reports provided by
contractor Computershare under contract “Outbound customer correspondence
management contract” referenced at clause 10.4.2(c)(ii) of the contract
for the each day in January 2023.
I have previously requested these and been (falsely) advised they do not
exist by the Office of State Revenue.
Yours faithfully,
John Smith
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[10][FOI #10807 email]
Is [11][OSR request email] the wrong address for Government
Information (Public Access) requests to NSW Office of State Revenue? If
so, please contact us using this form:
[12]https://aus01.safelinks.protection.outlo...
This request has been made by an individual using Right to Know. This
message and any reply that you make will be published on the internet.
More information on how Right to Know works can be found at:
[13]https://aus01.safelinks.protection.outlo...
Please note that in some cases publication of requests and responses will
be delayed.
If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.
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References
Visible links
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3. https://www.facebook.com/NSWGovernment
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13. https://www.righttoknow.org.au/help/offi...
Dear John
We are unable to process your request as an informal application under section 8 of the GIPA Act. This is because there is a large volume of information requested and this would need to be reviewed for any third party information, particularly information about customers.
If you would like to request this information, then please submit a formal access application. Details about how to do so can be found on our website at: https://www.nsw.gov.au/departments-and-a....
Regards
DCS GIPA team
T (02) 9219 3700
E [OSR request email]
-----Original Message-----
From: John Smith <[FOI #10807 email]>
Sent: Monday, 30 October 2023 7:46 AM
To: GIPA-DCS <[OSR request email]>
Subject: Government Information (Public Access) request - Daily reports from outbound correspondence contractor, Contract DICT/690368
[You don't often get email from [FOI #10807 email]. Learn why this is important at https://aka.ms/LearnAboutSenderIdentific... ]
[CAUTION: This email originated from outside of the organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe.]
Dear NSW Office of State Revenue,
This is an informal request. I will not pay a fee because this material already exists.
Please supply the summary daily reconciliation reports provided by contractor Computershare under contract "Outbound customer correspondence management contract" referenced at clause 10.4.2(c)(ii) of the contract for the each day in January 2023.
I have previously requested these and been (falsely) advised they do not exist by the Office of State Revenue.
Yours faithfully,
John Smith
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #10807 email]
Is [OSR request email] the wrong address for Government Information (Public Access) requests to NSW Office of State Revenue? If so, please contact us using this form:
https://www.righttoknow.org.au/change_re...
This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:
https://www.righttoknow.org.au/help/offi...
Please note that in some cases publication of requests and responses will be delayed.
If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.
-------------------------------------------------------------------
Dear GIPA-DCS,
Are you able to advise whether an individual can request a copy of the relevant part of the relevant daily report on outbound correspondence relating to correspondence purported to be sent to them?
Yours sincerely,
John Smith
Morning John
If Revenue NSW were able to locate this, then yes, this is likely information we can release to you directly. If you can email details (i.e. your full name, address, dates of correspondence etc) to [OSR request email] then we can look in to this.
Regards
DCS GIPA team
T (02) 9219 3700
E [OSR request email]
-----Original Message-----
From: John Smith <[FOI #10807 email]>
Sent: Friday, 10 November 2023 4:53 PM
To: GIPA-DCS <[OSR request email]>
Subject: RE: Government Information (Public Access) request - Daily reports from outbound correspondence contractor, Contract DICT/690368
[CAUTION: This email originated from outside of the organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe.]
Dear GIPA-DCS,
Are you able to advise whether an individual can request a copy of the relevant part of the relevant daily report on outbound correspondence relating to correspondence purported to be sent to them?
Yours sincerely,
John Smith
-----Original Message-----
Dear John
We are unable to process your request as an informal application under section 8 of the GIPA Act. This is because there is a large volume of information requested and this would need to be reviewed for any third party information, particularly information about customers.
If you would like to request this information, then please submit a formal access application. Details about how to do so can be found on our website at: https://www.nsw.gov.au/departments-and-a....
Regards
DCS GIPA team
T (02) 9219 3700
E [OSR request email]
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #10807 email]
This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:
https://www.righttoknow.org.au/help/offi...
Please note that in some cases publication of requests and responses will be delayed.
If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.
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