** This is an automated response. Please do not reply to this email **

IMPORTANT INFORMATION

____________________________________________________________________________________________________________

Your email has been received by the Department of Home Affairs Freedom of
Information (FOI) Section. Please note that we will only action and
respond to FOI requests and other matters relating to the Freedom of
Information Act 1982.

If your email is a valid FOI request, the Department will contact you
shortly to acknowledge your request. Please do not send duplicate emails
as this may cause delays in processing times.

For matters not relating to the Freedom of Information Act 1982, please
refer to the information below to assist in the resolution of your
enquiry.

General information regarding travelling to Australia

Information for visitors to Australia can be found [1]here.

Information regarding potential visa options can be found [2]here.

Request for a copy of your Visa Refusal or Visa Grant letter

If you have lost or misplaced correspondence regarding your Visa Refusal
or Visa Grant, or you wish to confirm the authenticity of your Visa
Refusal or Visa Grant, you should contact the office where you lodged your
visa application. 

Details of our offices located around the world can be found [3]here.

Checking your current Visa details and conditions

You can check your visa details and conditions on the Department’s Visa
Entitlement Verification Online (VEVO) portal which can be accessed
[4]here.  If you do not have the necessary reference numbers to access the
VEVO portal, you should contact the office where you lodged your visa
application for further information.

Refund of Visa fees

If you are seeking a refund of fees associated with your Visa, you should
contact the office where you lodged your visa application.  Details of our
offices located around the world can be found [5]here.

Making a Visa application

Registered migration agents are authorised to provide immigration advice
or assistance, including advice regarding the lodgement of visa
applications. Further information on migration agents may be found
[6]here.  Please note that the Department is unable to assist you in this
regard.

If you are experiencing technical difficulties in lodging your visa
application through ImmiAccount, you should submit your concerns through
the ImmiAccount Technical Support Form, which is accessible [7]here.

Australian Citizenship

If you are seeking evidence of your Australian Citizenship, please refer
[8]here.

Information on how to apply for Australian citizenship, information for
Australian citizens and Australian Citizenship Day can be found [9]here.

The FOI Section does not process these requests.

Movement Records/Travel History

If you are seeking evidence of your own travel movements/history, complete
the online International Movement Records form [10]here. These requests
are not actioned by the FOI Section.

Superannuation – Evidence of Immigration Status

Information about accessing your superannuation after leaving Australia
can be found [11]here.

The FOI Section does not process these requests.

Changes in your situation including updating your Passport Details

If your situation has changes or is about to change, you need to tell us
because your visa might be affected.

Information can be found [12]here about how to notify the Department of a
change in your situation.

The FOI Section does not process these requests.

Duty Free concessions

Information relating to duty free concessions can be found [13]here.

General Enquiries

If you have a question, which has not been answered above, and which is
about visa, citizenship, travel or trade, including bringing goods in and
out of Australia, please refer to our general enquiries web form [14]here.

FOI progress up-date enquires  

FOI requests are processed in date order from when they are submitted and
we are committed to finalising your request in accordance with the FOI
Act.  Once we register your FOI request, we will send you an
acknowledgment letter so that you can rest assured that we are processing
your request.

Please read the acknowledgment letter carefully for further instructions,
such as if we require further information from you to progress your FOI
request.

After acknowledging your request, you can expect us to contact you as soon
as we have made a decision on your request. 

Due to the current high volume of requests, we will not provide progress
up-dates on current FOI requests.  No further response will be provided
unless it is necessary to process your request.

Please note that the FOI timeframes may be extended if your request seeks
a large volume of documents or the scope of your request is unspecific. To
ensure your FOI request can be processed as quickly as possible, please
make sure that the scope of your request clearly and precisely identifies
the specific documents you are seeking to access. 

Afghanistan situation and contacting the Department of Home Affairs:

Thank you for your email. Foreign nationals, including from Afghanistan,
need a valid visa to enter Australia.  People will not be able to settle
in Australia if they arrive illegally.

The Government is working to ensure that visa options continue to be
available to Afghan nationals, both within Afghanistan and those displaced
from their home country, through Australia’s long-standing Humanitarian
Program. Priority is given to persecuted minorities, women and children,
and those who have links to Australia. All applicants must meet the visa
criteria including character, security and health requirements. Afghan
nationals who meet the requirements for a humanitarian visa and wish to
seek Australia’s help are strongly encouraged to make an application. 

Information on the process for making an application for Australia’s
Humanitarian Program is available on the Department of Home Affairs
[15]website.

In addition to the Humanitarian Program, there are other [16]visa options
available for people who wish to migrate on the basis of their skills or
family relationships in Australia. 

Note: The correct process must be followed to make a valid application.
You cannot apply by sending an email to the Minister’s Office or to a
general Departmental mailbox.  

Thank you

Information updated 30 August 2021

Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately.  This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
 

Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited. 
The Department of Home Affairs and ABF respect your privacy and have
obligations under the Privacy Act 1988.  

Unsolicited commercial emails MUST NOT be sent to the originator of this
email.

References

Visible links
1. http://www.border.gov.au/Trav/Visi
2. http://www.border.gov.au/Trav/Visa-1
3. http://www.border.gov.au/about/contact/o...
4. https://immi.homeaffairs.gov.au/visas/al...
5. http://www.border.gov.au/about/contact/o...
6. https://www.mara.gov.au/
7. https://www.border.gov.au/Trav/Visa/Immi...
8. https://immi.homeaffairs.gov.au/citizens...
9. https://immi.homeaffairs.gov.au/citizens...
10. https://immi.homeaffairs.gov.au/entering...
11. https://immi.homeaffairs.gov.au/entering...
12. https://immi.homeaffairs.gov.au/change-i...
13. http://www.border.gov.au/Trav/Ente/Duty-...
14. http://www.border.gov.au/about/contact/m...
15. https://immi.homeaffairs.gov.au/visas/ge...
16. https://immi.homeaffairs.gov.au/visas/ge...

hide quoted sections

OFFICIAL: Sensitive
Personal-Privacy

Good afternoon,

Thank you for your letter, received 24 September 2021.

Please note that, based on its scope, your request is best directed to the following:

https://www.health.gov.au/about-us/corpo...

Please note: as I have provided the above information, no further action will be taken on your email.

Kind Regards,

Michael
Position number: 60028261
Authorised FOI Officer
FOI and Records Management Branch | Data Division
Strategy and National Resilience Group
Department Of Home Affairs
E: [Department of Home Affairs request email]

Personal-Privacy
OFFICIAL: Sensitive

-----Original Message-----
From: Concerned Citizen <[FOI #7892 email]>
Sent: Friday, 24 September 2021 8:40 PM
To: FOI <[Department of Home Affairs request email]>
Subject: Freedom of Information request - Correspondence with Atlassian about COVIDSafe

Dear Department of Home Affairs,

Could you please provide any correspondence between the department and Atlassian about the COVIDSafe app?

Specifically:
- any emails sent from the department to Atlassian or from Atlassian to the department containing any of the terms: COVIDSafe, Trace Together, Bluetooth, Contact Tracing, covidcare, coronavirus,
- any emails in reply,
- any attachments.

Yours faithfully,

Concerned Citizen

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[FOI #7892 email]

Is [Department of Home Affairs request email] the wrong address for Freedom of Information requests to Department of Home Affairs? If so, please contact us using this form:
https://www.righttoknow.org.au/change_re...

This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:
https://www.righttoknow.org.au/help/offi...

Please note that in some cases publication of requests and responses will be delayed.

If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

Important Notice: The content of this email is intended only for use by the individual or entity to whom it is addressed. If you have received this email by mistake, please advise the sender and delete the message and attachments immediately. This email, including attachments, may contain confidential, sensitive, legally privileged and/or copyright information.

Any review, retransmission, dissemination or other use of this information by persons or entities other than the intended recipient is prohibited. The Department of Home Affairs and ABF respect your privacy and have obligations under the Privacy Act 1988.

Unsolicited commercial emails MUST NOT be sent to the originator of this email.

hide quoted sections

** This is an automated response. Please do not reply to this email **

IMPORTANT INFORMATION

____________________________________________________________________________________________________________

Your email has been received by the Department of Home Affairs Freedom of
Information (FOI) Section. Please note that we will only action and
respond to FOI requests and other matters relating to the Freedom of
Information Act 1982.

If your email is a valid FOI request, the Department will contact you
shortly to acknowledge your request. Please do not send duplicate emails
as this may cause delays in processing times.

For matters not relating to the Freedom of Information Act 1982, please
refer to the information below to assist in the resolution of your
enquiry.

General information regarding travelling to Australia

Information for visitors to Australia can be found [1]here.

Information regarding potential visa options can be found [2]here.

Request for a copy of your Visa Refusal or Visa Grant letter

If you have lost or misplaced correspondence regarding your Visa Refusal
or Visa Grant, or you wish to confirm the authenticity of your Visa
Refusal or Visa Grant, you should contact the office where you lodged your
visa application. 

Details of our offices located around the world can be found [3]here.

Checking your current Visa details and conditions

You can check your visa details and conditions on the Department’s Visa
Entitlement Verification Online (VEVO) portal which can be accessed
[4]here.  If you do not have the necessary reference numbers to access the
VEVO portal, you should contact the office where you lodged your visa
application for further information.

Refund of Visa fees

If you are seeking a refund of fees associated with your Visa, you should
contact the office where you lodged your visa application.  Details of our
offices located around the world can be found [5]here.

Making a Visa application

Registered migration agents are authorised to provide immigration advice
or assistance, including advice regarding the lodgement of visa
applications. Further information on migration agents may be found
[6]here.  Please note that the Department is unable to assist you in this
regard.

If you are experiencing technical difficulties in lodging your visa
application through ImmiAccount, you should submit your concerns through
the ImmiAccount Technical Support Form, which is accessible [7]here.

Australian Citizenship

If you are seeking evidence of your Australian Citizenship, please refer
[8]here.

Information on how to apply for Australian citizenship, information for
Australian citizens and Australian Citizenship Day can be found [9]here.

The FOI Section does not process these requests.

Movement Records/Travel History

If you are seeking evidence of your own travel movements/history, complete
the online International Movement Records form [10]here. These requests
are not actioned by the FOI Section.

Superannuation – Evidence of Immigration Status

Information about accessing your superannuation after leaving Australia
can be found [11]here.

The FOI Section does not process these requests.

Changes in your situation including updating your Passport Details

If your situation has changes or is about to change, you need to tell us
because your visa might be affected.

Information can be found [12]here about how to notify the Department of a
change in your situation.

The FOI Section does not process these requests.

Duty Free concessions

Information relating to duty free concessions can be found [13]here.

General Enquiries

If you have a question, which has not been answered above, and which is
about visa, citizenship, travel or trade, including bringing goods in and
out of Australia, please refer to our general enquiries web form [14]here.

FOI progress up-date enquires  

FOI requests are processed in date order from when they are submitted and
we are committed to finalising your request in accordance with the FOI
Act.  Once we register your FOI request, we will send you an
acknowledgment letter so that you can rest assured that we are processing
your request.

Please read the acknowledgment letter carefully for further instructions,
such as if we require further information from you to progress your FOI
request.

After acknowledging your request, you can expect us to contact you as soon
as we have made a decision on your request. 

Due to the current high volume of requests, we will not provide progress
up-dates on current FOI requests.  No further response will be provided
unless it is necessary to process your request.

Please note that the FOI timeframes may be extended if your request seeks
a large volume of documents or the scope of your request is unspecific. To
ensure your FOI request can be processed as quickly as possible, please
make sure that the scope of your request clearly and precisely identifies
the specific documents you are seeking to access. 

Afghanistan situation and contacting the Department of Home Affairs:

Thank you for your email. Foreign nationals, including from Afghanistan,
need a valid visa to enter Australia.  People will not be able to settle
in Australia if they arrive illegally.

The Government is working to ensure that visa options continue to be
available to Afghan nationals, both within Afghanistan and those displaced
from their home country, through Australia’s long-standing Humanitarian
Program. Priority is given to persecuted minorities, women and children,
and those who have links to Australia. All applicants must meet the visa
criteria including character, security and health requirements. Afghan
nationals who meet the requirements for a humanitarian visa and wish to
seek Australia’s help are strongly encouraged to make an application. 

Information on the process for making an application for Australia’s
Humanitarian Program is available on the Department of Home Affairs
[15]website.

In addition to the Humanitarian Program, there are other [16]visa options
available for people who wish to migrate on the basis of their skills or
family relationships in Australia. 

Note: The correct process must be followed to make a valid application.
You cannot apply by sending an email to the Minister’s Office or to a
general Departmental mailbox.  

Thank you

Information updated 30 August 2021

Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately.  This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
 

Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited. 
The Department of Home Affairs and ABF respect your privacy and have
obligations under the Privacy Act 1988.  

Unsolicited commercial emails MUST NOT be sent to the originator of this
email.

References

Visible links
1. http://www.border.gov.au/Trav/Visi
2. http://www.border.gov.au/Trav/Visa-1
3. http://www.border.gov.au/about/contact/o...
4. https://immi.homeaffairs.gov.au/visas/al...
5. http://www.border.gov.au/about/contact/o...
6. https://www.mara.gov.au/
7. https://www.border.gov.au/Trav/Visa/Immi...
8. https://immi.homeaffairs.gov.au/citizens...
9. https://immi.homeaffairs.gov.au/citizens...
10. https://immi.homeaffairs.gov.au/entering...
11. https://immi.homeaffairs.gov.au/entering...
12. https://immi.homeaffairs.gov.au/change-i...
13. http://www.border.gov.au/Trav/Ente/Duty-...
14. http://www.border.gov.au/about/contact/m...
15. https://immi.homeaffairs.gov.au/visas/ge...
16. https://immi.homeaffairs.gov.au/visas/ge...

hide quoted sections

OFFICIAL: Sensitive
Personal-Privacy

In reply please quote:
FOI Request: FA 21/09/01245
File Number: OBJ2021/29399

Dear Concerned Citizen,

Acknowledgement of Freedom of Information Access request
I refer to your correspondence received on 24 September 2021 seeking access to documents held by the Department of Home Affairs (the Department) under the Freedom of Information Act 1982 (the FOI Act).

Scope of request
You have requested access to the following:

Could you please provide any correspondence between the department and Atlassian about the COVIDSafe app?

Specifically:
- any emails sent from the department to Atlassian or from Atlassian to the department containing any of the terms: COVIDSafe, Trace Together, Bluetooth, Contact Tracing, covidcare, coronavirus,
- any emails in reply,
- any attachments.

Your request was received by the Department on 24 September 2021 and has been allocated FOI request number FA 21/09/01245 . Please include your FOI request number in all correspondence with the Freedom of Information Section.

Timeframe for receiving your decision
The statutory timeframe for processing a request is 30 days from the date upon which your application was received by the Department.

Your review rights in relation to your request are available on the website of the Office of the Australian Information Commissioner here.

Exclusion of staff details
The Department’s policy is to exclude the personal details of staff not in the Senior Executive Service (SES), as well as the direct contact details of SES staff, contained in documents that fall within scope of an FOI request. If you require personal details of non-SES officers, or direct contact details of SES staff, please inform us so the decision maker may consider your request. Otherwise we will take it that you agree to that information being excluded from the scope of your request.

Duplicate documents
If the FOI decision-maker deems a document to be a duplicate, they will not assess those pages as part of your FOI request. This means that if a there is a decision to release the document to you, you will receive only one copy, even if multiple copies of that document exists.
Publication of document

Where documents are released to you in response to your request, the Department may be required to publish these documents on its website within 10 working days in accordance with section 11C of the FOI Act. Publication will not be required where the documents contain personal or business affairs information.

Contacting the FOI Section

Should you wish to discuss your request you may contact the FOI Section at [Department of Home Affairs request email].

Kind regards,

FOI Officer - Geoff
Freedom of Information
Department of Home Affairs

E: [Department of Home Affairs request email]

Personal-Privacy
OFFICIAL: Sensitive

-----Original Message-----
From: Concerned Citizen <[FOI #7892 email]>
Sent: 24 September 2021 8:40 PM
To: FOI <[Department of Home Affairs request email]>
Subject: Freedom of Information request - Correspondence with Atlassian about COVIDSafe

Dear Department of Home Affairs,

Could you please provide any correspondence between the department and Atlassian about the COVIDSafe app?

Specifically:
- any emails sent from the department to Atlassian or from Atlassian to the department containing any of the terms: COVIDSafe, Trace Together, Bluetooth, Contact Tracing, covidcare, coronavirus,
- any emails in reply,
- any attachments.

Yours faithfully,

Concerned Citizen

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[FOI #7892 email]

Is [Department of Home Affairs request email] the wrong address for Freedom of Information requests to Department of Home Affairs? If so, please contact us using this form:
https://www.righttoknow.org.au/change_re...

This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:
https://www.righttoknow.org.au/help/offi...

Please note that in some cases publication of requests and responses will be delayed.

If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

Important Notice: The content of this email is intended only for use by the individual or entity to whom it is addressed. If you have received this email by mistake, please advise the sender and delete the message and attachments immediately. This email, including attachments, may contain confidential, sensitive, legally privileged and/or copyright information.

Any review, retransmission, dissemination or other use of this information by persons or entities other than the intended recipient is prohibited. The Department of Home Affairs and ABF respect your privacy and have obligations under the Privacy Act 1988.

Unsolicited commercial emails MUST NOT be sent to the originator of this email.

hide quoted sections

OFFICIAL

Dear applicant,

I refer to your request received on 24 September 2021 for access to
documents under the FOI Act. 

The current due date for your request is 24 October 2021.  Due to the
number of documents that are potentially in scope for this request, we
will not be able to finalise your request by the original due date.

In order for the Department to complete the process of retrieving all the
documents that fall within the scope of your request, the Department will
require additional time to process your request.

The Department seeks your agreement under section 15AA of the FOI Act to
extend the timeframe for the processing of your request by 30 days.  This
would extend the due date for your request to Wednesday 24 November 2021.
  

It would assist the Department in managing its FOI caseload if you could
provide a response to this request by close of business, Thursday 21
October 2021.

If you wish to discuss this matter further, please do not hesitate to
contact me by reply to this email.

Signed electronically

Glen

Position number 60081621

Authorised Decision Maker | Freedom of Information Section

FOI and Records Management Branch

Data Division | Strategy and National Resilience Group

Department of Home Affairs

OFFICIAL

Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately.  This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
 

Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited. 
The Department of Home Affairs and ABF respect your privacy and have
obligations under the Privacy Act 1988.  

Unsolicited commercial emails MUST NOT be sent to the originator of this
email.

OFFICIAL

In reply please quote:

FOI Request:       FA 21/09/01245

File Number:        OBJ2021/29399

Dear Applicant,

This email refers to your FOI request received on 24 September 2021
seeking access to:

Could you please provide any correspondence between the department and
Atlassian about the COVIDSafe app?

Specifically:

- any emails sent from the department to Atlassian or from Atlassian to
the department containing any of the terms: COVIDSafe, Trace Together,
Bluetooth, Contact Tracing, covidcare, coronavirus,

- any emails in reply,

- any attachments.

The purpose of this email is to advise you (as required under s.24AB of
the FOI Act) that I consider a 'practical refusal reason' exists under
s.24AA of the Freedom of Information Act 1982 (FOI Act) in relation to
your request.  I have set out my reasons in the attached notice. 

The FOI Act requires that you respond to this notice before the end of the
consultation period, which is close of business Australian Eastern
Standard Time (AEST) Wednesday 3 November 2021.

As advised in the notice, you may reply to me at this email address
([1][Department of Home Affairs request email]).

Signed electronically

Glen

Position number 60081621

Authorised Decision Maker | Freedom of Information Section

FOI and Records Management Branch

Data Division | Strategy and National Resilience Group

Department of Home Affairs

OFFICIAL

Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately.  This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
 

Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited. 
The Department of Home Affairs and ABF respect your privacy and have
obligations under the Privacy Act 1988.  

Unsolicited commercial emails MUST NOT be sent to the originator of this
email.

References

Visible links
1. mailto:[Department of Home Affairs request email]

OFFICIAL

In reply please quote:

FOI Request:         FA 21/09/01245

File Number:          OBJ2021/29399

Dear Concerned citizen,

I refer to your FOI request received on 24 September 2021 

The Department has made a decision on this request. Please find attached
the decision record and any documents released under the FOI Act.  

This request has been closed in our system.

Signed electronically

Glen

Position number 60081621

Authorised Decision Maker | Freedom of Information Section

FOI and Records Management Branch

Data Division | Strategy and National Resilience Group

Department of Home Affairs

OFFICIAL

Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately.  This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
 

Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited. 
The Department of Home Affairs and ABF respect your privacy and have
obligations under the Privacy Act 1988.  

Unsolicited commercial emails MUST NOT be sent to the originator of this
email.

** This is an automated response. Please do not reply to this email **

IMPORTANT INFORMATION

____________________________________________________________________________________________________________

Your email has been received by the Department of Home Affairs Freedom of
Information (FOI) Section. Please note that we will only action and
respond to FOI requests and other matters relating to the Freedom of
Information Act 1982.

If your email is a valid FOI request, the Department will contact you
shortly to acknowledge your request. Please do not send duplicate emails
as this may cause delays in processing times.

For matters not relating to the Freedom of Information Act 1982, please
refer to the information below to assist in the resolution of your
enquiry.

General information regarding travelling to Australia

Information for visitors to Australia can be found [1]here.

Information regarding potential visa options can be found [2]here.

Request for a copy of your Visa Refusal or Visa Grant letter

If you have lost or misplaced correspondence regarding your Visa Refusal
or Visa Grant, or you wish to confirm the authenticity of your Visa
Refusal or Visa Grant, you should contact the office where you lodged your
visa application. 

Details of our offices located around the world can be found [3]here.

Checking your current Visa details and conditions

You can check your visa details and conditions on the Department’s Visa
Entitlement Verification Online (VEVO) portal which can be accessed
[4]here.  If you do not have the necessary reference numbers to access the
VEVO portal, you should contact the office where you lodged your visa
application for further information.

Refund of Visa fees

If you are seeking a refund of fees associated with your Visa, you should
contact the office where you lodged your visa application.  Details of our
offices located around the world can be found [5]here.

Making a Visa application

Registered migration agents are authorised to provide immigration advice
or assistance, including advice regarding the lodgement of visa
applications. Further information on migration agents may be found
[6]here.  Please note that the Department is unable to assist you in this
regard.

If you are experiencing technical difficulties in lodging your visa
application through ImmiAccount, you should submit your concerns through
the ImmiAccount Technical Support Form, which is accessible [7]here.

Australian Citizenship

If you are seeking evidence of your Australian Citizenship, please refer
[8]here.

Information on how to apply for Australian citizenship, information for
Australian citizens and Australian Citizenship Day can be found [9]here.

The FOI Section does not process these requests.

Movement Records/Travel History

If you are seeking evidence of your own travel movements/history, complete
the online International Movement Records form [10]here. These requests
are not actioned by the FOI Section.

Superannuation – Evidence of Immigration Status

Information about accessing your superannuation after leaving Australia
can be found [11]here.

The FOI Section does not process these requests.

Changes in your situation including updating your Passport Details

If your situation has changes or is about to change, you need to tell us
because your visa might be affected.

Information can be found [12]here about how to notify the Department of a
change in your situation.

The FOI Section does not process these requests.

Duty Free concessions

Information relating to duty free concessions can be found [13]here.

General Enquiries

If you have a question, which has not been answered above, and which is
about visa, citizenship, travel or trade, including bringing goods in and
out of Australia, please refer to our general enquiries web form [14]here.

FOI progress up-date enquires  

FOI requests are processed in date order from when they are submitted and
we are committed to finalising your request. Once we register your FOI
request, we will send you an acknowledgment letter.

Please read the acknowledgment letter carefully for further instructions,
such as if we require further information from you to progress your FOI
request.

After acknowledging your request, you can expect us to contact you as soon
as we have made a decision on your request. 

Due to the current high volume of requests, we will not provide progress
up-dates on current FOI requests.  No further response will be provided
unless it is necessary to process your request.

Please note that the FOI timeframes may be extended if your request seeks
a large volume of documents or the scope of your request is unspecific. To
ensure your FOI request can be processed as quickly as possible, please
make sure that the scope of your request clearly and precisely identifies
the specific documents you are seeking to access. 

If you wish to provide feedback about the Department’s processing of your
request, you may do so by contacting the Department’s Global Feedback Unit
at
[15]https://www.homeaffairs.gov.au/help-and-...

Afghanistan situation and contacting the Department of Home Affairs:

Thank you for your email. Foreign nationals, including from Afghanistan,
need a valid visa to enter Australia.  People will not be able to settle
in Australia if they arrive illegally.

The Government is working to ensure that visa options continue to be
available to Afghan nationals, both within Afghanistan and those displaced
from their home country, through Australia’s long-standing Humanitarian
Program. Priority is given to persecuted minorities, women and children,
and those who have links to Australia. All applicants must meet the visa
criteria including character, security and health requirements. Afghan
nationals who meet the requirements for a humanitarian visa and wish to
seek Australia’s help are strongly encouraged to make an application. 

Information on the process for making an application for Australia’s
Humanitarian Program is available on the Department of Home Affairs
[16]website.

In addition to the Humanitarian Program, there are other [17]visa options
available for people who wish to migrate on the basis of their skills or
family relationships in Australia. 

Note: The correct process must be followed to make a valid application.
You cannot apply by sending an email to the Minister’s Office or to a
general Departmental mailbox.  

Thank you

Information updated 30 August 2021

Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately.  This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
 

Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited. 
The Department of Home Affairs and ABF respect your privacy and have
obligations under the Privacy Act 1988.  

Unsolicited commercial emails MUST NOT be sent to the originator of this
email.

References

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2. http://www.border.gov.au/Trav/Visa-1
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5. http://www.border.gov.au/about/contact/o...
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7. https://www.border.gov.au/Trav/Visa/Immi...
8. https://immi.homeaffairs.gov.au/citizens...
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11. https://immi.homeaffairs.gov.au/entering...
12. https://immi.homeaffairs.gov.au/change-i...
13. http://www.border.gov.au/Trav/Ente/Duty-...
14. http://www.border.gov.au/about/contact/m...
15. https://www.homeaffairs.gov.au/help-and-...
16. https://immi.homeaffairs.gov.au/visas/ge...
17. https://immi.homeaffairs.gov.au/visas/ge...

hide quoted sections

OFFICIAL

In reply please quote:

FOI request: FA 21/09/01245-R1

File number: OBJ2021/29399

Dear Concerned Citizen

Acknowledgement of Freedom of Information internal review request

This email is to acknowledge that the Department of Home Affairs (the
Department) has received your request for an internal review of an access
refusal decision under section 54 of the Freedom of Information Act 1982
(the FOI Act).

The decision under review is the Department’s decision on 26 October 2021.

Timeframe for receiving your decision

The statutory timeframe for processing an internal review request is 30
days from the date on which the request was received by the Department.
The Department received the internal review request on 26 October 2021.

Review rights

Your review rights in relation to your internal review request are
available on the website of the Office of the Australian Information
Commissioner [1]here.

Contacting the FOI Section

Should you wish to discuss your request you may contact the FOI Section at
[2][email address].

Regards,

Dale

Position No. 60107416

FOI Officer, Reviews Team

FOI and Records Management Branch | Data Division

Strategy and National Resilience

Department of Home Affairs

Email: [3][email address]

OFFICIAL

Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately.  This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
 

Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited. 
The Department of Home Affairs and ABF respect your privacy and have
obligations under the Privacy Act 1988.  

Unsolicited commercial emails MUST NOT be sent to the originator of this
email.

References

Visible links
1. https://www.oaic.gov.au/freedom-of-infor...
2. mailto:[email address]
3. mailto:[email address]

Our reference: RQ21/03766

Agency reference: FA 21/09/01245-R1

Concerned Citizen

Sent by email: [FOI #7892 email]

Extension of time application by Department of Home Affairs

Dear Concerned Citizen

I write to advise that on 29 November 2021, the Office of the Australian
Information Commissioner (the OAIC) received an application from the
Department of Home Affairs (the Department) for an extension of time, to
process your internal review request of 26 October 2021.

The Department has applied for an extension of time under s 54D of the
Freedom of Information Act 1982 (Cth) because it has been unable to
finalise your request within the initial decision period.

The Department has advised the OAIC that:

o this non personal request required requesting a search of internal
email systems
o while the Department waited for those results to be returned, the
Department analysed data from the previous request
o on receiving the results, 41 items were identified, and 71 folios were
found to match the scope of the request, and
o on assessing these files, consultation is now required before release.

The Department has requested an extension to 25 December 2021. The
decision maker will take any comments you may have to make into account
when deciding the application.

Please respond to this email by close of business 6 December 2021. If I do
not hear from you by this date, the decision maker will proceed to make a
decision on the basis of the information provided to the OAIC by the
Department.

You will be notified of the decision once the matter has been finalised.

Further information about extension of time requests may be found on our
website at [1]Extensions of time.

Contact

If you have any questions, please contact me by return email. In all
correspondence, please include reference number at the top of this email.

Kind regards

[2][IMG]   Shelley Napper  | 
Assistant Director

Investigations and
Compliance

Freedom of Information
Regulatory Group

Office of the Australian
Information Commissioner

GPO Box 5218 Sydney NSW
2001  |  [3]oaic.gov.au
[7]Subscribe [8]Subscribe to
[4]Facebook | [5]LinkedIn | [6]Twitter |   icon Information  
Matters
 

***********************************************************************
WARNING: The information contained in this email may be confidential.
If you are not the intended recipient, any use or copying of any part
of this information is unauthorised. If you have received this email in
error, we apologise for any inconvenience and request that you notify
the sender immediately and delete all copies of this email, together
with any attachments.
***********************************************************************

References

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2. https://www.oaic.gov.au/
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4. http://www.facebook.com/OAICgov
5. https://www.linkedin.com/company/office-...
6. https://twitter.com/OAICgov
8. https://www.oaic.gov.au/updates/sign-up/

hide quoted sections

Our reference: RQ21/03766

Agency reference: FA 21/09/01245-R1

Concerned Citizen

By email: [1][FOI #7892 email]

Extension of time application by Department of Home Affairs

Dear Concerned Citizen

Please find attached a decision of today’s date for an extension of time
from the Department of Home Affairs.

Sincerely

[2][IMG]   Summen Sarwar   |  Administrative
Assistant (Legal)

Significant and Systemic Reviews and
Regulatory Advice
Freedom of Information Regulatory Group

Office of the Australian Information
Commissioner

GPO Box 5218 Sydney NSW 2001  |
 [3]oaic.gov.au

+61 2 9284 9815  | 
[4][email address]  
[5][IMG] | [6][IMG] | [7][IMG] |   [8]Subscribe to Information
Matters

From: Shelley Napper
Sent: Thursday, 2 December 2021 4:01 PM
To: '[FOI #7892 email]'
<[FOI #7892 email]>
Subject: RQ21/03766 - Extension of time application by Department of Home
Affairs - Consultation [SEC=OFFICIAL]

Our reference: RQ21/03766

Agency reference: FA 21/09/01245-R1

Concerned Citizen

Sent by email: [9][FOI #7892 email]

Extension of time application by Department of Home Affairs

Dear Concerned Citizen

I write to advise that on 29 November 2021, the Office of the Australian
Information Commissioner (the OAIC) received an application from the
Department of Home Affairs (the Department) for an extension of time, to
process your internal review request of 26 October 2021.

The Department has applied for an extension of time under s 54D of the
Freedom of Information Act 1982 (Cth) because it has been unable to
finalise your request within the initial decision period.

The Department has advised the OAIC that:

o this non personal request required requesting a search of internal
email systems
o while the Department waited for those results to be returned, the
Department analysed data from the previous request
o on receiving the results, 41 items were identified, and 71 folios were
found to match the scope of the request, and
o on assessing these files, consultation is now required before release.

The Department has requested an extension to 25 December 2021. The
decision maker will take any comments you may have to make into account
when deciding the application.

Please respond to this email by close of business 6 December 2021. If I do
not hear from you by this date, the decision maker will proceed to make a
decision on the basis of the information provided to the OAIC by the
Department.

You will be notified of the decision once the matter has been finalised.

Further information about extension of time requests may be found on our
website at [10]Extensions of time.

Contact

If you have any questions, please contact me by return email. In all
correspondence, please include reference number at the top of this email.

Kind regards

[11][IMG]   Shelley Napper  | 
Assistant Director

Investigations and
Compliance

Freedom of
Information
Regulatory Group

Office of the
Australian
Information
Commissioner

GPO Box 5218 Sydney
NSW 2001  |
 [12]oaic.gov.au
[17]Subscribe
[13]Facebook | [14]LinkedIn | [15]Twitter |   [16]Subscribe to  
icon Information
Matters
 

***********************************************************************
WARNING: The information contained in this email may be confidential.
If you are not the intended recipient, any use or copying of any part
of this information is unauthorised. If you have received this email in
error, we apologise for any inconvenience and request that you notify
the sender immediately and delete all copies of this email, together
with any attachments.
***********************************************************************

References

Visible links
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2. https://www.oaic.gov.au/
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4. mailto:[email address]
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6. https://aus01.safelinks.protection.outlo...
7. https://aus01.safelinks.protection.outlo...
8. https://www.oaic.gov.au/media-and-speech...
9. mailto:[FOI #7892 email]
10. https://www.oaic.gov.au/freedom-of-infor...
11. https://www.oaic.gov.au/
12. http://www.oaic.gov.au/
13. http://www.facebook.com/OAICgov
14. https://www.linkedin.com/company/office-...
15. https://twitter.com/OAICgov
17. https://www.oaic.gov.au/updates/sign-up/

hide quoted sections

Dear Concerned Citizen

Thank you for your email.

Please be advised that you may wish to contact the Department of Home
Affairs directly regarding an update on the progress of your internal
review application.

If did not receive a decision from the Department by 20 December 2021, or
if you disagree with the Department’s decision, you may wish to seek
Information Commissioner review (IC review) [1]here.

Further information on [2]applying for IC review is available on the OAIC
[3]website.

If you have any further questions, please contact [4][email address].

Kind regards

[5][IMG]   Summen Sarwar   |  Administrative
Assistant (Legal)

Investigations and Compliance
Freedom of Information Regulatory
Group

Office of the Australian Information
Commissioner

GPO Box 5218 Sydney NSW 2001  |
 [6]oaic.gov.au

+61 2 9284 9815  | 
[7][email address]  
[8][IMG] | [9][IMG] | [10][IMG] |   [11]Subscribe to Information
Matters

Please note the OAIC will be closed from 25 December 2021 and will reopen
on 4 January 2022.

[12]Happy holidays from the OAIC card showing twinkling lights on red
background

-----Original Message-----
From: Concerned Citizen <[FOI #7892 email]>
Sent: Monday, 20 December 2021 9:29 PM
To: Summen Sarwar <[email address]>
Subject: RE: RQ21/03766 - Extension of time application by Department of
Home Affairs [SEC=OFFICIAL]

[You don't often get email from
[13][FOI #7892 email]. Learn why this is
important at [14]http://aka.ms/LearnAboutSenderIdentifica...

CAUTION: This email originated from outside of the organization. Do not
click links or open attachments unless you recognise the sender and know
the content is safe.

Dear FOI,

This is now overdue.

On the 3rd of December the Office of the Australian Information
Commissioner wrote to the Department of Home Affairs and to me to provide
for an extension of time to respond to my request for an internal review.
The agreement was that the department would respond by the 20th of
December.

When will you respond to my request for an internal review?

Yours sincerely,

Concerned Citizen

-----Original Message-----

Our reference: RQ21/03766

Agency reference: FA 21/09/01245-R1

Concerned Citizen

By email: [1][FOI #7892 email]

Extension of time application by Department of Home Affairs

Dear Concerned Citizen

Please find attached a decision of today’s date for an extension of time

from the Department of Home Affairs.

Sincerely

[2][IMG]   Summen Sarwar   |  Administrative

Assistant (Legal)

Significant and Systemic Reviews and

Regulatory Advice

Freedom of Information Regulatory Group

Office of the Australian Information

Commissioner

GPO Box 5218 Sydney NSW 2001  |

  [3]oaic.gov.au

+61 2 9284 9815  | 

[4][email address]

[5][IMG] | [6][IMG] | [7][IMG] |   [8]Subscribe to Information

Matters

From: Shelley Napper

Sent: Thursday, 2 December 2021 4:01 PM

To: '[FOI #7892 email]'

<[FOI #7892 email]>

Subject: RQ21/03766 - Extension of time application by Department of Home

Affairs - Consultation [SEC=OFFICIAL]

Our reference: RQ21/03766

Agency reference: FA 21/09/01245-R1

Concerned Citizen

Sent by email: [9][FOI #7892 email]

Extension of time application by Department of Home Affairs

Dear Concerned Citizen

I write to advise that on 29 November 2021, the Office of the Australian

Information Commissioner (the OAIC) received an application from the

Department of Home Affairs (the Department) for an extension of time, to

process your internal review request of 26 October 2021.

The Department has applied for an extension of time under s 54D of the

Freedom of Information Act 1982 (Cth) because it has been unable to

finalise your request within the initial decision period.

The Department has advised the OAIC that:

o this non personal request required requesting a search of internal

email systems

o while the Department waited for those results to be returned, the

Department analysed data from the previous request

o on receiving the results, 41 items were identified, and 71 folios were

found to match the scope of the request, and

o on assessing these files, consultation is now required before release.

The Department has requested an extension to 25 December 2021. The

decision maker will take any comments you may have to make into account

when deciding the application.

Please respond to this email by close of business 6 December 2021. If I do

not hear from you by this date, the decision maker will proceed to make a

decision on the basis of the information provided to the OAIC by the

Department.

You will be notified of the decision once the matter has been finalised.

Further information about extension of time requests may be found on our

website at [10]Extensions of time.

Contact

If you have any questions, please contact me by return email. In all

correspondence, please include reference number at the top of this email.

Kind regards

[11][IMG]   Shelley Napper  | 

Assistant Director

Investigations and

Compliance

Freedom of

Information

Regulatory Group

Office of the

Australian

Information

Commissioner

GPO Box 5218 Sydney

NSW 2001  |

  [12]oaic.gov.au

[17]Subscribe

[13]Facebook | [14]LinkedIn | [15]Twitter |   [16]Subscribe to

icon Information

Matters

References

Visible links

1. [15]mailto:[FOI #7892 email]

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17. [30]https://www.oaic.gov.au/updates/sign-up/

-------------------------------------------------------------------

Please use this email address for all replies to this request:

[31][FOI #7892 email]

This request has been made by an individual using Right to Know. This
message and any reply that you make will be published on the internet.
More information on how Right to Know works can be found at:

[32]https://aus01.safelinks.protection.outlo...

Please note that in some cases publication of requests and responses will
be delayed.

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

***********************************************************************
WARNING: The information contained in this email may be confidential.
If you are not the intended recipient, any use or copying of any part
of this information is unauthorised. If you have received this email in
error, we apologise for any inconvenience and request that you notify
the sender immediately and delete all copies of this email, together
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References

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** This is an automated response. Please do not reply to this email **

Office closures during the Christmas period

Our offices will be closed on the 27, 28 & 29 of December 2021, and again
on 3 January 2022.

If you are sending an email to us during this time please note that we
will not be able to respond to your enquiry until we re-open.

While we will endeavour to action all correspondence as soon as possible,
you may experience delays due to our office closure and the large volume
of emails received during this period.

IMPORTANT INFORMATION

Your email has been received by the Department of Home Affairs Freedom of
Information (FOI) Section.

The FOI section only responds to valid FOI requests and other matters
relating to the Freedom of Information Act 1982 (the FOI Act).  Visit the
FOI Information on our Website for more information on what [1]information
can be accessed under the FOI Act 1982.

What is a valid FOI request?

A valid FOI request may be for:

- documents you previously provided to the Department as part of a visa
application

- a copy of a decision record made by the Department

- statistical information held by the Department

- papers or briefings the Department prepared.

If your email is a valid FOI request, the Department will contact you
shortly to acknowledge your request.

A valid FOI request must:

o Be in writing and state the request is for consideration under the FOI
Act.
o Have enough information for us to be able to identify the documents
you are seeking.
o Provide a physical or electronic address where we can send our
decision.

Do not send duplicate emails as this may cause longer delays in processing
times.

What is an invalid FOI request?

Invalid FOI requests may include:

- Making a visa application

- Seeking evidence of your Australian Citizenship

- Seeking information about traveling to or departing Australia.

If your email is not specific an FOI request or FOI related matter, the
FOI section will not respond.

What happens next?

Once we receive and have registered your FOI request, we will send you an
acknowledgment letter by email. Read the acknowledgment letter carefully
for further instructions.

FOI requests are generally processed in the order they are received.

We will contact you as soon as the Department has assessed your request
under the FOI Act.

We’re responding to a large volume of requests

Due to the current high volume of requests, we will not provide progress
up-dates on current FOI requests.  This is to ensure we are able to
process as many requests as possible, including yours.

If processing your request is going to take us a lot of time and because
it is large or unspecific, it may be refused.  

Still have a question or request?

If you still have a question, which has not been answered above, and which
is about the work of the Department, use our general enquiries web page

[2]https://immi.homeaffairs.gov.au/help-sup...

You may be able to resolve your enquiry faster using these other resources

We only action and respond to FOI requests that are valid under the
Freedom of Information Act 1982. You may be able to resolve your enquiry
faster by using these resources:

General information about travelling to Australia:

The Department of Home Affairs, “Entering Australia” site
[3]https://immi.homeaffairs.gov.au/entering...

·       For visa and our requirements for entry to Australia
[4]https://immi.homeaffairs.gov.au/visas/ge...

For a copy of your visa refusal or visa grant letter you should contact
the office where you lodged your visa application. 

·       To check your current visa details and conditions use the
Department’s Visa Entitlement Verification Online (VEVO) portal which can
be accessed [5]here

·       If you are experiencing technical difficulties in lodging your
visa application through ImmiAccount, submit your concerns through the
ImmiAccount Technical Support Form, which is accessible [6]here.

·       For evidence of your Australian Citizenship please refer [7]here.
The FOI Section does not process these requests.

·       For movement records or travel history complete the online
International Movement Records form [8]here. The FOI Section does not
process these requests.

·       To update your details, including your Passport details, you can
notify the Department [9]here. The FOI Section does not process these
requests.

We appreciate your feedback         

We appreciate your feedback to help improve our services.

If you would like to provide feedback to us please use our Compliments,
complaints and suggestions form.
[10]https://www.homeaffairs.gov.au/help-and-...

Thank you

Information updated 24 December 2021

Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately.  This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
 

Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited. 
The Department of Home Affairs and ABF respect your privacy and have
obligations under the Privacy Act 1988.  

Unsolicited commercial emails MUST NOT be sent to the originator of this
email.

References

Visible links
1. https://www.homeaffairs.gov.au/access-an...
2. https://immi.homeaffairs.gov.au/help-sup...
3. https://immi.homeaffairs.gov.au/entering...
4. https://immi.homeaffairs.gov.au/visas/ge...
5. https://immi.homeaffairs.gov.au/visas/al...
6. https://immi.homeaffairs.gov.au/help-sup...
7. https://immi.homeaffairs.gov.au/citizens...
8. https://immi.homeaffairs.gov.au/entering...
9. https://immi.homeaffairs.gov.au/change-i...
10. https://www.homeaffairs.gov.au/help-and-...

** This is an automated response. Please do not reply to this email **

Office closures during the Christmas period

Our offices will be closed on the 27, 28 & 29 of December 2021, and again
on 3 January 2022.

If you are sending an email to us during this time please note that we
will not be able to respond to your enquiry until we re-open.

While we will endeavour to action all correspondence as soon as possible,
you may experience delays due to our office closure and the large volume
of emails received during this period.

IMPORTANT INFORMATION

Your email has been received by the Department of Home Affairs Freedom of
Information (FOI) Section.

The FOI section only responds to valid FOI requests and other matters
relating to the Freedom of Information Act 1982 (the FOI Act).  Visit the
FOI Information on our Website for more information on what [1]information
can be accessed under the FOI Act 1982.

What is a valid FOI request?

A valid FOI request may be for:

- documents you previously provided to the Department as part of a visa
application

- a copy of a decision record made by the Department

- statistical information held by the Department

- papers or briefings the Department prepared.

If your email is a valid FOI request, the Department will contact you
shortly to acknowledge your request.

A valid FOI request must:

o Be in writing and state the request is for consideration under the FOI
Act.
o Have enough information for us to be able to identify the documents
you are seeking.
o Provide a physical or electronic address where we can send our
decision.

Do not send duplicate emails as this may cause longer delays in processing
times.

What is an invalid FOI request?

Invalid FOI requests may include:

- Making a visa application

- Seeking evidence of your Australian Citizenship

- Seeking information about traveling to or departing Australia.

If your email is not specific an FOI request or FOI related matter, the
FOI section will not respond.

What happens next?

Once we receive and have registered your FOI request, we will send you an
acknowledgment letter by email. Read the acknowledgment letter carefully
for further instructions.

FOI requests are generally processed in the order they are received.

We will contact you as soon as the Department has assessed your request
under the FOI Act.

We’re responding to a large volume of requests

Due to the current high volume of requests, we will not provide progress
up-dates on current FOI requests.  This is to ensure we are able to
process as many requests as possible, including yours.

If processing your request is going to take us a lot of time and because
it is large or unspecific, it may be refused.  

Still have a question or request?

If you still have a question, which has not been answered above, and which
is about the work of the Department, use our general enquiries web page

[2]https://immi.homeaffairs.gov.au/help-sup...

You may be able to resolve your enquiry faster using these other resources

We only action and respond to FOI requests that are valid under the
Freedom of Information Act 1982. You may be able to resolve your enquiry
faster by using these resources:

General information about travelling to Australia:

The Department of Home Affairs, “Entering Australia” site
[3]https://immi.homeaffairs.gov.au/entering...

·       For visa and our requirements for entry to Australia
[4]https://immi.homeaffairs.gov.au/visas/ge...

For a copy of your visa refusal or visa grant letter you should contact
the office where you lodged your visa application. 

·       To check your current visa details and conditions use the
Department’s Visa Entitlement Verification Online (VEVO) portal which can
be accessed [5]here

·       If you are experiencing technical difficulties in lodging your
visa application through ImmiAccount, submit your concerns through the
ImmiAccount Technical Support Form, which is accessible [6]here.

·       For evidence of your Australian Citizenship please refer [7]here.
The FOI Section does not process these requests.

·       For movement records or travel history complete the online
International Movement Records form [8]here. The FOI Section does not
process these requests.

·       To update your details, including your Passport details, you can
notify the Department [9]here. The FOI Section does not process these
requests.

We appreciate your feedback         

We appreciate your feedback to help improve our services.

If you would like to provide feedback to us please use our Compliments,
complaints and suggestions form.
[10]https://www.homeaffairs.gov.au/help-and-...

Thank you

Information updated 24 December 2021

Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately.  This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
 

Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited. 
The Department of Home Affairs and ABF respect your privacy and have
obligations under the Privacy Act 1988.  

Unsolicited commercial emails MUST NOT be sent to the originator of this
email.

References

Visible links
1. https://www.homeaffairs.gov.au/access-an...
2. https://immi.homeaffairs.gov.au/help-sup...
3. https://immi.homeaffairs.gov.au/entering...
4. https://immi.homeaffairs.gov.au/visas/ge...
5. https://immi.homeaffairs.gov.au/visas/al...
6. https://immi.homeaffairs.gov.au/help-sup...
7. https://immi.homeaffairs.gov.au/citizens...
8. https://immi.homeaffairs.gov.au/entering...
9. https://immi.homeaffairs.gov.au/change-i...
10. https://www.homeaffairs.gov.au/help-and-...

OFFICIAL: Sensitive

FOI request: FA 21/09/01245
File number: OBJ2021/29399

Dear Concerned Citizen,

Thank you for your email.

Your internal review request is being processed. Documents have been located and require consultation.

We will provide you with further updates next week.

Apologies for the delay.

Regards.

Antonette
Freedom of Information
FOI and Records Management Branch | Data Division
Strategy and National Resilience Group
Department of Home Affairs
OFFICIAL: Sensitive

-----Original Message-----
From: Concerned Citizen <[FOI #7892 email]>
Sent: Tuesday, 4 January 2022 12:50 PM
To: FOI <[Department of Home Affairs request email]>
Subject: Re: Freedom of Information request - Correspondence with Atlassian about COVIDSafe

Dear Department of Home Affairs,

Could you please let me know when you intend to provide your response to my request for an internal review?

Yours faithfully,

Concerned Citizen

-----Original Message-----

** This is an automated response. Please do not reply to this email **

Office closures during the Christmas period

Our offices will be closed on the 27, 28 & 29 of December 2021, and again

on 3 January 2022.

If you are sending an email to us during this time please note that we

will not be able to respond to your enquiry until we re-open.

While we will endeavour to action all correspondence as soon as possible,

you may experience delays due to our office closure and the large volume

of emails received during this period.

IMPORTANT INFORMATION

Your email has been received by the Department of Home Affairs Freedom of

Information (FOI) Section.

The FOI section only responds to valid FOI requests and other matters

relating to the Freedom of Information Act 1982 (the FOI Act).  Visit the

FOI Information on our Website for more information on what [1]information

can be accessed under the FOI Act 1982.

What is a valid FOI request?

A valid FOI request may be for:

- documents you previously provided to the Department as part of a visa

application

- a copy of a decision record made by the Department

- statistical information held by the Department

- papers or briefings the Department prepared.

If your email is a valid FOI request, the Department will contact you

shortly to acknowledge your request.

A valid FOI request must:

o Be in writing and state the request is for consideration under the FOI

Act.

o Have enough information for us to be able to identify the documents

you are seeking.

o Provide a physical or electronic address where we can send our

decision.

Do not send duplicate emails as this may cause longer delays in processing

times.

What is an invalid FOI request?

Invalid FOI requests may include:

- Making a visa application

- Seeking evidence of your Australian Citizenship

- Seeking information about traveling to or departing Australia.

If your email is not specific an FOI request or FOI related matter, the

FOI section will not respond.

What happens next?

Once we receive and have registered your FOI request, we will send you an

acknowledgment letter by email. Read the acknowledgment letter carefully

for further instructions.

FOI requests are generally processed in the order they are received.

We will contact you as soon as the Department has assessed your request

under the FOI Act.

We’re responding to a large volume of requests

Due to the current high volume of requests, we will not provide progress

up-dates on current FOI requests.  This is to ensure we are able to

process as many requests as possible, including yours.

If processing your request is going to take us a lot of time and because

it is large or unspecific, it may be refused.  

Still have a question or request?

If you still have a question, which has not been answered above, and which

is about the work of the Department, use our general enquiries web page

[2]https://immi.homeaffairs.gov.au/help-sup...

You may be able to resolve your enquiry faster using these other resources

We only action and respond to FOI requests that are valid under the

Freedom of Information Act 1982. You may be able to resolve your enquiry

faster by using these resources:

General information about travelling to Australia:

The Department of Home Affairs, “Entering Australia” site

[3]https://immi.homeaffairs.gov.au/entering...

·       For visa and our requirements for entry to Australia

[4]https://immi.homeaffairs.gov.au/visas/ge...

For a copy of your visa refusal or visa grant letter you should contact

the office where you lodged your visa application. 

·       To check your current visa details and conditions use the

Department’s Visa Entitlement Verification Online (VEVO) portal which can

be accessed [5]here

·       If you are experiencing technical difficulties in lodging your

visa application through ImmiAccount, submit your concerns through the

ImmiAccount Technical Support Form, which is accessible [6]here.

·       For evidence of your Australian Citizenship please refer [7]here.

The FOI Section does not process these requests.

·       For movement records or travel history complete the online

International Movement Records form [8]here. The FOI Section does not

process these requests.

·       To update your details, including your Passport details, you can

notify the Department [9]here. The FOI Section does not process these

requests.

We appreciate your feedback         

We appreciate your feedback to help improve our services.

If you would like to provide feedback to us please use our Compliments,

complaints and suggestions form.

[10]https://www.homeaffairs.gov.au/help-and-...

Thank you

Information updated 24 December 2021

Important Notice: The content of this email is intended only for use by

the individual or entity to whom it is addressed. If you have received

this email by mistake, please advise the sender and delete the message and

attachments immediately.  This email, including attachments, may contain

confidential, sensitive, legally privileged and/or copyright information.

Any review, retransmission, dissemination or other use of this information

by persons or entities other than the intended recipient is prohibited. 

The Department of Home Affairs and ABF respect your privacy and have

obligations under the Privacy Act 1988.  

Unsolicited commercial emails MUST NOT be sent to the originator of this

email.

References

Visible links

1. https://www.homeaffairs.gov.au/access-an...

2. https://immi.homeaffairs.gov.au/help-sup...

3. https://immi.homeaffairs.gov.au/entering...

4. https://immi.homeaffairs.gov.au/visas/ge...

5. https://immi.homeaffairs.gov.au/visas/al...

6. https://immi.homeaffairs.gov.au/help-sup...

7. https://immi.homeaffairs.gov.au/citizens...

8. https://immi.homeaffairs.gov.au/entering...

9. https://immi.homeaffairs.gov.au/change-i...

10. https://www.homeaffairs.gov.au/help-and-...

-------------------------------------------------------------------

Please use this email address for all replies to this request:

[FOI #7892 email]

This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:

https://www.righttoknow.org.au/help/offi...

Please note that in some cases publication of requests and responses will be delayed.

If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

Important Notice: The content of this email is intended only for use by the individual or entity to whom it is addressed. If you have received this email by mistake, please advise the sender and delete the message and attachments immediately. This email, including attachments, may contain confidential, sensitive, legally privileged and/or copyright information.

Any review, retransmission, dissemination or other use of this information by persons or entities other than the intended recipient is prohibited. The Department of Home Affairs and ABF respect your privacy and have obligations under the Privacy Act 1988.

Unsolicited commercial emails MUST NOT be sent to the originator of this email.

hide quoted sections

OFFICIAL: Sensitive

Dear Concerned Citizen

My apologies for not emailing you last week and for the delay in the processing of your internal review request.

You request is being actively progressed with a view to having a decision as soon as possible.

Regards.

Antonette
FOI and Records Management Branch | Data Division
Strategy and National Resilience Group
Department of Home Affairs

OFFICIAL: Sensitive

-----Original Message-----
From: Concerned Citizen <[FOI #7892 email]>
Sent: Friday, 21 January 2022 7:17 PM
To: FOI Reviews mailbox <[email address]>
Subject: Re: FW: Freedom of Information request - Correspondence with Atlassian about COVIDSafe [SEC=OFFICIAL:Sensitive]

Dear FOI Reviews mailbox,

It is the end of the week in which you said “We will provide you with further updates” and you have not done so.

I would like to state clearly for the record that this is not acceptable and I expect you to meet the statutory timeframes and the timeframe that was agreed with the OAIC.

You must now provide your response to my request for an internal review without further delay.

Yours sincerely,

Concerned Citizen

-----Original Message-----

OFFICIAL: Sensitive

FOI request: FA 21/09/01245

File number: OBJ2021/29399

Dear Concerned Citizen,

Thank you for your email.

Your internal review request is being processed. Documents have been located and require consultation.

We will provide you with further updates next week.

Apologies for the delay.

Regards.

Antonette

Freedom of Information

FOI and Records Management Branch | Data Division

Strategy and National Resilience Group

Department of Home Affairs

OFFICIAL: Sensitive

-------------------------------------------------------------------

Please use this email address for all replies to this request:

[FOI #7892 email]

This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:

https://www.righttoknow.org.au/help/offi...

Please note that in some cases publication of requests and responses will be delayed.

If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

Important Notice: The content of this email is intended only for use by the individual or entity to whom it is addressed. If you have received this email by mistake, please advise the sender and delete the message and attachments immediately. This email, including attachments, may contain confidential, sensitive, legally privileged and/or copyright information.

Any review, retransmission, dissemination or other use of this information by persons or entities other than the intended recipient is prohibited. The Department of Home Affairs and ABF respect your privacy and have obligations under the Privacy Act 1988.

Unsolicited commercial emails MUST NOT be sent to the originator of this email.

hide quoted sections

This is the mail system at host righttoknow.org.au.

I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can
delete your own text from the attached returned message.

The mail system

<[email address]>: Host or domain name not found. Name service
error for name=homeaffairs.gov.au type=MX: Host not found, try again

** This is an automated response. Please do not reply to this email **

IMPORTANT INFORMATION

Your email has been received by the Department of Home Affairs Freedom of
Information (FOI) Section.

The FOI section only responds to valid FOI requests and other matters
relating to the Freedom of Information Act 1982 (the FOI Act).  Visit the
FOI Information on our Website for more information on what [1]information
can be accessed under the FOI Act 1982.

What is a valid FOI request?

A valid FOI request may be for:

- documents you previously provided to the Department as part of a visa
application

- a copy of a decision record made by the Department

- statistical information held by the Department

- papers or briefings the Department prepared.

If your email is a valid FOI request, the Department will contact you
shortly to acknowledge your request.

A valid FOI request must:

o Be in writing and state the request is for consideration under the FOI
Act.
o Have enough information for us to be able to identify the documents
you are seeking.
o Provide a physical or electronic address where we can send our
decision.

Do not send duplicate emails as this may cause longer delays in processing
times.

What is an invalid FOI request?

Invalid FOI requests may include:

- Making a visa application

- Seeking evidence of your Australian Citizenship

- Seeking information about traveling to or departing Australia.

If your email is not specific an FOI request or FOI related matter, the
FOI section will not respond.

What happens next?

Once we receive and have registered your FOI request, we will send you an
acknowledgment letter by email. Read the acknowledgment letter carefully
for further instructions.

FOI requests are generally processed in the order they are received.

We will contact you as soon as the Department has assessed your request
under the FOI Act.

We’re responding to a large volume of requests

Due to the current high volume of requests, we will not provide progress
up-dates on current FOI requests.  This is to ensure we are able to
process as many requests as possible, including yours.

If processing your request is going to take us a lot of time and because
it is large or unspecific, it may be refused.  

Still have a question or request?

If you still have a question, which has not been answered above, and which
is about the work of the Department, use our general enquiries web page

[2]https://immi.homeaffairs.gov.au/help-sup...

You may be able to resolve your enquiry faster using these other resources

We only action and respond to FOI requests that are valid under the
Freedom of Information Act 1982. You may be able to resolve your enquiry
faster by using these resources:

General information about travelling to Australia:

The Department of Home Affairs, “Entering Australia” site
[3]https://immi.homeaffairs.gov.au/entering...

·       For visa and our requirements for entry to Australia
[4]https://immi.homeaffairs.gov.au/visas/ge...

For a copy of your visa refusal or visa grant letter you should contact
the office where you lodged your visa application. 

·       To check your current visa details and conditions use the
Department’s Visa Entitlement Verification Online (VEVO) portal which can
be accessed [5]here

·       If you are experiencing technical difficulties in lodging your
visa application through ImmiAccount, submit your concerns through the
ImmiAccount Technical Support Form, which is accessible [6]here.

·       For evidence of your Australian Citizenship please refer [7]here.
The FOI Section does not process these requests.

·       For movement records or travel history complete the online
International Movement Records form [8]here. The FOI Section does not
process these requests.

·       To update your details, including your Passport details, you can
notify the Department [9]here. The FOI Section does not process these
requests.

We appreciate your feedback         

We appreciate your feedback to help improve our services.

If you would like to provide feedback to us please use our Compliments,
complaints and suggestions form.
[10]https://www.homeaffairs.gov.au/help-and-...

Thank you

Information updated 11 January 2022

Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately.  This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
 

Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited. 
The Department of Home Affairs and ABF respect your privacy and have
obligations under the Privacy Act 1988.  

Unsolicited commercial emails MUST NOT be sent to the originator of this
email.

References

Visible links
1. https://www.homeaffairs.gov.au/access-an...
2. https://immi.homeaffairs.gov.au/help-sup...
3. https://immi.homeaffairs.gov.au/entering...
4. https://immi.homeaffairs.gov.au/visas/ge...
5. https://immi.homeaffairs.gov.au/visas/al...
6. https://immi.homeaffairs.gov.au/help-sup...
7. https://immi.homeaffairs.gov.au/citizens...
8. https://immi.homeaffairs.gov.au/entering...
9. https://immi.homeaffairs.gov.au/change-i...
10. https://www.homeaffairs.gov.au/help-and-...

OFFICIAL: Sensitive

OFFICIAL: Sensitive

Dear Concerned Citizen,

Thank you for your email.

The documents located are complex and technical and require consultation with other business areas and third parties.

I am sorry we are unable to provide you with a specific date at this time. We will endeavour to finalise your request as soon as possible.

Regards.

Antonette
Assistant Director, Freedom of Information
FOI and Records Management Branch | Data Division
Strategy and National Resilience Group
Department of Home Affairs
E: [email address]

OFFICIAL: Sensitive

-----Original Message-----
From: Concerned Citizen <[FOI #7892 email]>
Sent: Thursday, 3 February 2022 3:46 PM
To: FOI <[Department of Home Affairs request email]>
Subject: Re: Freedom of Information request - Correspondence with Atlassian about COVIDSafe

Dear Department of Home Affairs,

Could you please provide an update on when you plan to respond to my request for an internal review:
https://www.righttoknow.org.au/request/c...

In response to your request for an extension of time I agreed to an extension till the 20th of December (so as to avoid delays over the Christmas period). The OAIC directed you to reply by this date.

It is now February and I have still not received a response.

When will you reply?

Yours faithfully,

Concerned Citizen

-----Original Message-----

This is the mail system at host righttoknow.org.au.

I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can delete your own text from the attached returned message.

The mail system

<[email address]>: Host or domain name not found. Name service error for name=homeaffairs.gov.au type=MX: Host not found, try again

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #7892 email]

This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:
https://www.righttoknow.org.au/help/offi...

Please note that in some cases publication of requests and responses will be delayed.

If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

Important Notice: The content of this email is intended only for use by the individual or entity to whom it is addressed. If you have received this email by mistake, please advise the sender and delete the message and attachments immediately. This email, including attachments, may contain confidential, sensitive, legally privileged and/or copyright information.

Any review, retransmission, dissemination or other use of this information by persons or entities other than the intended recipient is prohibited. The Department of Home Affairs and ABF respect your privacy and have obligations under the Privacy Act 1988.

Unsolicited commercial emails MUST NOT be sent to the originator of this email.

hide quoted sections

OFFICIAL: Sensitive

Dear Concerned Citizen

The Department is aware of its obligations under the FOI Act and we are continuing to progress the request with the aim of finalising it as soon as possible.

Under section 54D of the FOI Act the Department is now deemed to have affirmed the original access decision, because we have not made a decision on the internal review by the statutory due date. The effect of section 54D is that you now have the right to seek Information Commissioner review of the Department's "deemed" affirmation decision.

The Information Commissioner has a range of powers that it can use to obtain information from agencies including the power to require agencies to issue a decision and provide a statement of reasons to the applicant within a specific timeframe. The Information Commissioner's powers include the power under section 55R to order an agency to provide documents or make a decision by a specified due date, and it is an offence for an agency (resulting in potential criminal sanctions) for an agency not to comply with a notice under s. 55R.

Information about how to apply for an Information Commissioner review is available on the website of the Office of the Australian Information Commissioner here:
https://www.oaic.gov.au/freedom-of-infor...

Claire
FOI Officer, Reviews Team
Department of Home Affairs
E: [email address]

OFFICIAL: Sensitive

-----Original Message-----
From: Concerned Citizen <[FOI #7892 email]>
Sent: 8 February 2022 3:34 PM
To: FOI Reviews mailbox <[email address]>
Subject: Re: FW: Freedom of Information request - Correspondence with Atlassian about COVIDSafe [SEC=OFFICIAL:Sensitive]

Dear FOI Reviews mailbox,

It is not open to you to simply ignore the FOI Act and the timeframe agreed with the OAIC. You are required to respond by the 20th of December. The reasons you have provided to justify your refusal to respond within the statutory timeframes could potentially be used as grounds to request an extension of time.

A request for an extension of time was made and I agreed to an extension to the 20th of December. It is now February at the law requires that you respond.

Continued failure to do so shows contempt for the FOI Act.

I expect a response.

Yours sincerely,

Concerned Citizen

-----Original Message-----

OFFICIAL: Sensitive

OFFICIAL: Sensitive

Dear Concerned Citizen,

Thank you for your email.

The documents located are complex and technical and require consultation with other business areas and third parties.

I am sorry we are unable to provide you with a specific date at this time. We will endeavour to finalise your request as soon as possible.

Regards.

Antonette
Assistant Director, Freedom of Information FOI and Records Management Branch | Data Division Strategy and National Resilience Group Department of Home Affairs
E: [email address]

OFFICIAL: Sensitive

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #7892 email]

This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:
https://www.righttoknow.org.au/help/offi...

Please note that in some cases publication of requests and responses will be delayed.

If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

Important Notice: The content of this email is intended only for use by the individual or entity to whom it is addressed. If you have received this email by mistake, please advise the sender and delete the message and attachments immediately. This email, including attachments, may contain confidential, sensitive, legally privileged and/or copyright information.

Any review, retransmission, dissemination or other use of this information by persons or entities other than the intended recipient is prohibited. The Department of Home Affairs and ABF respect your privacy and have obligations under the Privacy Act 1988.

Unsolicited commercial emails MUST NOT be sent to the originator of this email.

hide quoted sections

OFFICIAL: Sensitive

Dear Concerned Citizen

Thank you for your email.

You are correct that the obligation to comply with the statutory processing period is one of the Department's obligations under the FOI Act. Other obligations include ensuring that the decision has been correctly made and any exemptions correctly applied.

Due to the nature of the documents within scope, other business areas of the Department need to review the documents so the decision maker can form a position about whether exemptions should be claimed for any parts of the documents. That is the process that is being undertaken at the moment.

Claire
FOI Officer, Reviews Team
E: [email address]

OFFICIAL: Sensitive

-----Original Message-----
From: Concerned Citizen <[FOI #7892 email]>
Sent: 15 February 2022 12:34 PM
To: FOI Reviews mailbox <[email address]>
Subject: RE: FW: Freedom of Information request - Correspondence with Atlassian about COVIDSafe [SEC=OFFICIAL:Sensitive]

Dear FOI Reviews mailbox,

I am aware of the fact that under the act you are taken to have made a deemed decision to affirm the initial decision and that I could request a review by the Information Commissioner.

However in correspondence I have received from the department you have indicated that you intend to respond to my request for internal review. You have also indicated that whilst the original decision maker failed to identify any documents within the scope of my request that during the internal review process you have identified documents.

So I have been led to believe based on our correspondence that you intend to respond to my request for review (despite having failed to meet the statutory timeframe) and I am hopeful that your response may include a decision to disclose the documents I have requested.

So at this stage I do not wish to ask the Information Commissioner to review the deemed affirmation of the original decision. I would like you to actually respond with the outcome of the internal review please.

And if the department is aware of its obligations, what is your reason for failing to comply with them?

Yours sincerely,

Concerned Citizen

-----Original Message-----

OFFICIAL: Sensitive

Dear Concerned Citizen

The Department is aware of its obligations under the FOI Act and we are continuing to progress the request with the aim of finalising it as soon as possible.

Under section 54D of the FOI Act the Department is now deemed to have affirmed the original access decision, because we have not made a decision on the internal review by the statutory due date. The effect of section 54D is that you now have the right to seek Information Commissioner review of the Department's "deemed" affirmation decision.

The Information Commissioner has a range of powers that it can use to obtain information from agencies including the power to require agencies to issue a decision and provide a statement of reasons to the applicant within a specific timeframe. The Information Commissioner's powers include the power under section 55R to order an agency to provide documents or make a decision by a specified due date, and it is an offence for an agency (resulting in potential criminal sanctions) for an agency not to comply with a notice under s. 55R.

Information about how to apply for an Information Commissioner review is available on the website of the Office of the Australian Information Commissioner here:
https://www.oaic.gov.au/freedom-of-infor...

Claire
FOI Officer, Reviews Team
Department of Home Affairs
E: [email address]

OFFICIAL: Sensitive

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #7892 email]

This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:
https://www.righttoknow.org.au/help/offi...

Please note that in some cases publication of requests and responses will be delayed.

If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

Important Notice: The content of this email is intended only for use by the individual or entity to whom it is addressed. If you have received this email by mistake, please advise the sender and delete the message and attachments immediately. This email, including attachments, may contain confidential, sensitive, legally privileged and/or copyright information.

Any review, retransmission, dissemination or other use of this information by persons or entities other than the intended recipient is prohibited. The Department of Home Affairs and ABF respect your privacy and have obligations under the Privacy Act 1988.

Unsolicited commercial emails MUST NOT be sent to the originator of this email.

hide quoted sections

OFFICIAL: Sensitive

Dear Concerned Citizen

Thank you for your email below.

The team has been working on your request and would like to finalise it as soon as possible. However, additional consultations with another government agency and business organisation have to be made in accordance with the FOI Act.

We are committed to providing you a sound and lawful decision in accordance with the FOI Act.

We regret the time it is taking to finalise this request and thank you for your patience.

Regards.

Antonette
E: [email address]

OFFICIAL: Sensitive

-----Original Message-----
From: Concerned Citizen <[FOI #7892 email]>
Sent: Monday, 21 February 2022 9:40 AM
To: FOI Reviews mailbox <[email address]>
Subject: RE: FW: Freedom of Information request - Correspondence with Atlassian about COVIDSafe [SEC=OFFICIAL:Sensitive]

Dear FOI Reviews mailbox,

Good morning, happy Monday! I have a good feeling about this week. It feels like the week in which you might respond to my request for an internal review.

What do you say?

Yours sincerely,

Concerned Citizen

-----Original Message-----

OFFICIAL: Sensitive

Dear Concerned Citizen

Thank you for your email.

You are correct that the obligation to comply with the statutory processing period is one of the Department's obligations under the FOI Act. Other obligations include ensuring that the decision has been correctly made and any exemptions correctly applied.

Due to the nature of the documents within scope, other business areas of the Department need to review the documents so the decision maker can form a position about whether exemptions should be claimed for any parts of the documents. That is the process that is being undertaken at the moment.

Claire
FOI Officer, Reviews Team
E: [email address]

OFFICIAL: Sensitive

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #7892 email]

This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:
https://www.righttoknow.org.au/help/offi...

Please note that in some cases publication of requests and responses will be delayed.

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Important Notice: The content of this email is intended only for use by the individual or entity to whom it is addressed. If you have received this email by mistake, please advise the sender and delete the message and attachments immediately. This email, including attachments, may contain confidential, sensitive, legally privileged and/or copyright information.

Any review, retransmission, dissemination or other use of this information by persons or entities other than the intended recipient is prohibited. The Department of Home Affairs and ABF respect your privacy and have obligations under the Privacy Act 1988.

Unsolicited commercial emails MUST NOT be sent to the originator of this email.

hide quoted sections

Our reference: RQ21/03766

Agency reference: FA 21/09/01245-R1

Concerned Citizen

By email: [1][FOI #7892 email]

Dear Concerned Citizen

Thank you for your email.

If did not receive an internal review decision from the Department by 20
December 2021, you may wish to seek Information Commissioner review (IC
review) [2]here.

I note that these details were previously provided to you in the OAIC’s
decision letter of 3 December 2021, and by my colleague on 23 December
2021 in response to your email of 20 December 2021.

Further information on [3]applying for IC review is available on the OAIC
[4]website.

If you have any further questions, please contact [5][email address].

Kind regards

[6][IMG]   Shelley Napper  |  Assistant
Director

Investigations and Compliance

Freedom of Information
Regulatory Group

Office of the Australian
Information Commissioner

GPO Box 5218 Sydney NSW
2001  |  [7]oaic.gov.au

+61 2 9284 9721  | 
[8][email address]
[12]Subscribe [13]Subscribe
[9]Facebook | [10]LinkedIn | [11]Twitter |   icon to Information
Matters

-----Original Message-----
From: Concerned Citizen <[FOI #7892 email]>
Sent: Thursday, 3 March 2022 3:47 PM
To: Shelley Napper <[email address]>
Subject: Re: RQ21/03766 - Extension of time application by Department of
Home Affairs - Consultation [SEC=OFFICIAL]

[You don't often get email from
[14][FOI #7892 email]. Learn why this is
important at [15]http://aka.ms/LearnAboutSenderIdentifica...

CAUTION: This email originated from outside of the organization. Do not
click links or open attachments unless you recognise the sender and know
the content is safe.

Dear Shelley Napper,

In November last year the Department of Home Affairs wrote to you and me
to request an extension of time to respond to my request for an Interval
Review. At the time I agreed to an extension till the 20th of December so
that their response would not be delayed further by the Christmas
shutdown. You wrote to the Department of Home Affairs to inform them of
the agreed extension indicating that they should respond to me by the 20th
of December.

They chose not to respond within the agreed timeframe and have still not
responded to my request for an internal review despite indicating to me
that they are aware of their obligations under the FOI Act.

They have indicated that they are conducting a review and have now
identified documents within the scope of my request but have failed to
confirm when they will respond to me.

Could you please follow up with them and remind them once again of their
obligations?

Will there be any consequences for the department’s continued refusal to
comply with the requirements of the FOI Act?

Yours sincerely,

Concerned Citizen

-----Original Message-----

Our reference: RQ21/03766

Agency reference: FA 21/09/01245-R1

Concerned Citizen

Sent by email: [FOI #7892 email]

Extension of time application by Department of Home Affairs

Dear Concerned Citizen

I write to advise that on 29 November 2021, the Office of the Australian

Information Commissioner (the OAIC) received an application from the

Department of Home Affairs (the Department) for an extension of time, to

process your internal review request of 26 October 2021.

The Department has applied for an extension of time under s 54D of the

Freedom of Information Act 1982 (Cth) because it has been unable to

finalise your request within the initial decision period.

The Department has advised the OAIC that:

o this non personal request required requesting a search of internal

email systems

o while the Department waited for those results to be returned, the

Department analysed data from the previous request

o on receiving the results, 41 items were identified, and 71 folios were

found to match the scope of the request, and

o on assessing these files, consultation is now required before release.

The Department has requested an extension to 25 December 2021. The

decision maker will take any comments you may have to make into account

when deciding the application.

Please respond to this email by close of business 6 December 2021. If I do

not hear from you by this date, the decision maker will proceed to make a

decision on the basis of the information provided to the OAIC by the

Department.

You will be notified of the decision once the matter has been finalised.

Further information about extension of time requests may be found on our

website at [1]Extensions of time.

Contact

If you have any questions, please contact me by return email. In all

correspondence, please include reference number at the top of this email.

Kind regards

[2][IMG]   Shelley Napper  | 

Assistant Director

Investigations and

Compliance

Freedom of Information

Regulatory Group

Office of the Australian

Information Commissioner

GPO Box 5218 Sydney NSW

2001  |  [3]oaic.gov.au

[7]Subscribe [8]Subscribe to

[4]Facebook | [5]LinkedIn | [6]Twitter |   icon Information

Matters

References

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hide quoted sections

OFFICIAL: Sensitive

Dear Concerned Citizen

Thank you for your email.

We are committed to complying with the law and it is our utmost desire to finalise a decision on your internal review request as soon as possible.

During the primary decision stage, there are a number of mechanism to extend the statutory due date. For example, a consultation with a third party automatically extends the due date to 30 days. This is in addition to the 30 days that can be granted by the applicant and additional time that can be granted by the OAIC.

With internal reviews, there can only be one extension of time allowed.

The documents we located and identified are complex and involve parties other than Attlassian. We need to allow the third parties time to respond to the consultations.

Regards.

Antonette
Assistant Director, Freedom of Information
FOI and Records Management Branch | Data Division
Strategy and National Resilience Group
Department of Home Affairs

OFFICIAL: Sensitive

-----Original Message-----
From: Concerned Citizen <[FOI #7892 email]>
Sent: Friday, 25 February 2022 3:37 PM
To: FOI Reviews mailbox <[email address]>
Subject: RE: FW: Freedom of Information request - Correspondence with Atlassian about COVIDSafe [SEC=OFFICIAL:Sensitive]

Dear FOI Reviews mailbox,

Thank you for your email. I appreciate the need to consult and to ensure the response is sound.

However, compliance with the statutory timeframes is not optional. There are mechanisms within the Act for you to request additional time. You know this because you used them to request an extension to the 20th of December which I agreed to. Your continued refusal to respond in a timely manner is treating me, this process and the law with utter contempt. How is it possible that there is a culture within the department whereby you think it is ok to simply decide you don’t want to comply with the law?

Finally, the need to comply with statutory timeframes and the need to ensure your response is sound are not mutually exclusive. It is possible to do both.

Yours sincerely,

Concerned Citizen

-----Original Message-----

OFFICIAL: Sensitive

Dear Concerned Citizen

Thank you for your email below.

The team has been working on your request and would like to finalise it as soon as possible. However, additional consultations with another government agency and business organisation have to be made in accordance with the FOI Act.

We are committed to providing you a sound and lawful decision in accordance with the FOI Act.

We regret the time it is taking to finalise this request and thank you for your patience.

Regards.

Antonette

E: [email address]

OFFICIAL: Sensitive

-------------------------------------------------------------------

Please use this email address for all replies to this request:

[FOI #7892 email]

This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:

https://www.righttoknow.org.au/help/offi...

Please note that in some cases publication of requests and responses will be delayed.

If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

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Any review, retransmission, dissemination or other use of this information by persons or entities other than the intended recipient is prohibited. The Department of Home Affairs and ABF respect your privacy and have obligations under the Privacy Act 1988.

Unsolicited commercial emails MUST NOT be sent to the originator of this email.

hide quoted sections

Dear Applicant

Thank you for your email and I apologise for the delay in responding.

I note that you do not wish to seek IC review at this stage.

Please note the OAIC does not routinely follow up on the status of FOI
requests once an extension of time decision has been made and the matter
with the OAIC has been finalised. You may also wish to contact the
Department directly to seek an update on the status of your request.

I also note the Department has an ongoing obligation to provide you with
its substantive decision.

If you have any further questions, please contact [1][email address].

Kind regards

[2][IMG]   Summen Sarwar   |  Assistant Review and
Investigation Advisor

Investigations and Compliance
Freedom of Information Regulatory Group

Office of the Australian Information
Commissioner

GPO Box 5218 Sydney NSW 2001  |
 [3]oaic.gov.au

+61 2 9284 9815  | 
[4][email address]  
[5][IMG] | [6][IMG] | [7][IMG] |   [8]Subscribe to Information
Matters

-----Original Message-----
From: Concerned Citizen <[FOI #7892 email]>
Sent: Thursday, 3 March 2022 4:08 PM
To: FOIDR <[email address]>
Subject: RE: RQ21/03766 - Extension of time application by Department of
Home Affairs - Consultation [SEC=OFFICIAL]

CAUTION: This email originated from outside of the organization. Do not
click links or open attachments unless you recognise the sender and know
the content is safe.

Dear FOIDR,

Thank you for your email. I am aware that under the FOI Act a failure to
respond within the statutory timeframe can be taken to be a deemed
affirmation of the original decision.

However the department have indicated to me on numerous occasions that
they intend to respond to my request for an internal review and I am
hopeful that when they do so they’ll release the documents they have
identified. So at this stage I do not wish to seek an Information
Commissioner review.

This provision of the Act that allows an applicant to treat a failure to
respond within the statutory timeframe as a deemed affirmation of the
original decision should not be used as an excuse by the department to
simply ignore their obligations to respond to my request.

So I would very much appreciate it if you would follow up with them to
make it clear that the law requires that they respond within agreed
timeframes.

Yours sincerely,

Concerned Citizen

-----Original Message-----

Our reference: RQ21/03766

Agency reference: FA 21/09/01245-R1

Concerned Citizen

By email: [1][FOI #7892 email]

Dear Concerned Citizen

Thank you for your email.

If did not receive an internal review decision from the Department by 20

December 2021, you may wish to seek Information Commissioner review (IC

review) [2]here.

I note that these details were previously provided to you in the OAIC’s

decision letter of 3 December 2021, and by my colleague on 23 December

2021 in response to your email of 20 December 2021.

Further information on [3]applying for IC review is available on the OAIC

[4]website.

If you have any further questions, please contact [5][email address].

Kind regards

[6][IMG]   Shelley Napper  |  Assistant

Director

Investigations and Compliance

Freedom of Information

Regulatory Group

Office of the Australian

Information Commissioner

GPO Box 5218 Sydney NSW

2001  |  [7]oaic.gov.au

+61 2 9284 9721  |

[8][email address]

[12]Subscribe [13]Subscribe

[9]Facebook | [10]LinkedIn | [11]Twitter |   icon to Information

Matters

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hide quoted sections

** This is an automated response. Please do not reply to this email **

IMPORTANT INFORMATION

Your email has been received by the Department of Home Affairs Freedom of
Information (FOI) Section.

The FOI section only responds to valid FOI requests and other matters
relating to the Freedom of Information Act 1982 (the FOI Act).  Visit the
FOI Information on our Website for more information on what [1]information
can be accessed under the FOI Act 1982.

What is a valid FOI request?

A valid FOI request may be for:

- documents you previously provided to the Department as part of a visa
application

- a copy of a decision record made by the Department

- statistical information held by the Department

- papers or briefings the Department prepared.

If your email is a valid FOI request, the Department will contact you
shortly to acknowledge your request.

A valid FOI request must:

o Be in writing and state the request is for consideration under the FOI
Act.
o Have enough information for us to be able to identify the documents
you are seeking.
o Provide a physical or electronic address where we can send our
decision.

Do not send duplicate emails as this may cause longer delays in processing
times.

What is an invalid FOI request?

Invalid FOI requests may include:

- Making a visa application

- Seeking evidence of your Australian Citizenship

- Seeking information about traveling to or departing Australia.

If your email is not specific an FOI request or FOI related matter, the
FOI section will not respond.

What happens next?

Once we receive and have registered your FOI request, we will send you an
acknowledgment letter by email. Read the acknowledgment letter carefully
for further instructions.

FOI requests are generally processed in the order they are received.

We will contact you as soon as the Department has assessed your request
under the FOI Act.

We’re responding to a large volume of requests

Due to the current high volume of requests, we will not provide progress
up-dates on current FOI requests.  This is to ensure we are able to
process as many requests as possible, including yours.

If processing your request is going to take us a lot of time and because
it is large or unspecific, it may be refused.  

Still have a question or request?

If you still have a question, which has not been answered above, and which
is about the work of the Department, use our general enquiries web page

[2]https://immi.homeaffairs.gov.au/help-sup...

You may be able to resolve your enquiry faster using these other resources

We only action and respond to FOI requests that are valid under the
Freedom of Information Act 1982. You may be able to resolve your enquiry
faster by using these resources:

General information about travelling to Australia:

The Department of Home Affairs, “Entering Australia” site
[3]https://immi.homeaffairs.gov.au/entering...

·       For visa and our requirements for entry to Australia
[4]https://immi.homeaffairs.gov.au/visas/ge...

For a copy of your visa refusal or visa grant letter you should contact
the office where you lodged your visa application. 

·       To check your current visa details and conditions use the
Department’s Visa Entitlement Verification Online (VEVO) portal which can
be accessed [5]here

·       If you are experiencing technical difficulties in lodging your
visa application through ImmiAccount, submit your concerns through the
ImmiAccount Technical Support Form, which is accessible [6]here.

·       For evidence of your Australian Citizenship please refer [7]here.
The FOI Section does not process these requests.

·       For movement records or travel history complete the online
International Movement Records form [8]here. The FOI Section does not
process these requests.

·       To update your details, including your Passport details, you can
notify the Department [9]here. The FOI Section does not process these
requests.

We appreciate your feedback         

We appreciate your feedback to help improve our services.

If you would like to provide feedback to us please use our Compliments,
complaints and suggestions form.
[10]https://www.homeaffairs.gov.au/help-and-...

Thank you

Information updated 11 January 2022

Important Notice: The content of this email is intended only for use by
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Any review, retransmission, dissemination or other use of this information
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OFFICIAL: Sensitive

Dear Concerned Citizen

One of the parties we consulted requested for time until end of this week to make submissions regarding the release of their documents. We have followed up today and will accordingly progress the matter.

Thanks and regards.

Antonette
Freedom of Information
FOI and Records Management Branch | Data Division
Strategy and National Resilience Group
Department of Home Affairs
OFFICIAL: Sensitive

-----Original Message-----
From: Concerned Citizen <[FOI #7892 email]>
Sent: Monday, 4 April 2022 1:29 PM
To: FOI Reviews mailbox <[email address]>
Subject: RE: FW: Freedom of Information request - Correspondence with Atlassian about COVIDSafe [SEC=OFFICIAL:Sensitive]

Dear FOI Reviews mailbox,

Another week has passed and I still have not received a response to my request for an internal review despite your email sent a month ago where you said you have an:
"utmost desire to finalise a decision on [my] internal review request as soon as possible".

When will this be? I'd have thought that in the month that has passed since you sent this email it would have in fact been "possible" to finalise a decision. The only explanation for your continued delay in responding is that you weren't entirely honest about your "utmost desire".

This ongoing failure to comply with statutory timeframes is unacceptable.

Yours sincerely,

Concerned Citizen

-----Original Message-----

OFFICIAL: Sensitive

Dear Concerned Citizen

Thank you for your email.

We are committed to complying with the law and it is our utmost desire to finalise a decision on your internal review request as soon as possible.

During the primary decision stage, there are a number of mechanism to extend the statutory due date. For example, a consultation with a third party automatically extends the due date to 30 days. This is in addition to the 30 days that can be granted by the applicant and additional time that can be granted by the OAIC.

With internal reviews, there can only be one extension of time allowed.

The documents we located and identified are complex and involve parties other than Attlassian. We need to allow the third parties time to respond to the consultations.

Regards.

Antonette
Assistant Director, Freedom of Information FOI and Records Management Branch | Data Division Strategy and National Resilience Group Department of Home Affairs

OFFICIAL: Sensitive

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #7892 email]

This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:
https://www.righttoknow.org.au/help/offi...

Please note that in some cases publication of requests and responses will be delayed.

If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

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Any review, retransmission, dissemination or other use of this information by persons or entities other than the intended recipient is prohibited. The Department of Home Affairs and ABF respect your privacy and have obligations under the Privacy Act 1988.

Unsolicited commercial emails MUST NOT be sent to the originator of this email.

hide quoted sections

OFFICIAL: Sensitive

Dear Concerned Citizen

We have been and are actively working on your request, having concluded all consultations with several third parties and other Commonwealth agencies.
We regret the delay in providing you the decision.

As previously advised, you have the right to apply for a review with the OAIC .

Thanks and regards.

Antonette
FOI and Records Management Branch | Data Division
Strategy and National Resilience Group
Department of Home Affairs

OFFICIAL: Sensitive

-----Original Message-----
From: Concerned Citizen <[FOI #7892 email]>
Sent: Tuesday, 19 April 2022 7:26 AM
To: FOI Reviews mailbox <[email address]>
Subject: RE: FW: Freedom of Information request - Correspondence with Atlassian about COVIDSafe [SEC=OFFICIAL:Sensitive]

Dear FOI Reviews mailbox,

Over a year ago the OAIC completed an investigation into the repeated failure of the Department of Home Affairs to meet its legal obligations under the FOI Act:

https://www.oaic.gov.au/updates/news-and...

This investigation found that the department did “not have adequate governance and systems of accountability in place to comply with statutory time frames for processing FOI requests” and recommended that the department “appoint an “Information Champion” to promote and operationalise its compliance with the FOI Act”.

From your continued failure to respond to my request for an internal review it would seem that nothing has changed.

It is now over a week since you said “We have followed up today and will accordingly progress the matter”.

Could you please provide your response to my request for an internal review today?

Yours sincerely,

Concerned Citizen

-----Original Message-----

OFFICIAL: Sensitive

Dear Concerned Citizen

One of the parties we consulted requested for time until end of this week to make submissions regarding the release of their documents. We have followed up today and will accordingly progress the matter.

Thanks and regards.

Antonette

Freedom of Information

FOI and Records Management Branch | Data Division

Strategy and National Resilience Group

Department of Home Affairs

OFFICIAL: Sensitive

-------------------------------------------------------------------

Please use this email address for all replies to this request:

[FOI #7892 email]

This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:

https://www.righttoknow.org.au/help/offi...

Please note that in some cases publication of requests and responses will be delayed.

If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

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Any review, retransmission, dissemination or other use of this information by persons or entities other than the intended recipient is prohibited. The Department of Home Affairs and ABF respect your privacy and have obligations under the Privacy Act 1988.

Unsolicited commercial emails MUST NOT be sent to the originator of this email.

hide quoted sections

OFFICIAL: Sensitive

Dear Concerned Citizen

The response to consultations have been considered and documents assessed. The decision record is being drafted. We will advise you once we have a definite date of completion.

Thank you for your patience.

Antonette
Assistant Director, Freedom of Information
FOI and Records Management Branch | Data Division
Strategy and National Resilience Group
Department of Home Affairs

OFFICIAL: Sensitive

-----Original Message-----
From: Concerned Citizen <[FOI #7892 email]>
Sent: Wednesday, 4 May 2022 1:17 PM
To: FOI Reviews mailbox <[email address]>
Subject: RE: FW: Freedom of Information request - Correspondence with Atlassian about COVIDSafe [SEC=OFFICIAL:Sensitive]

Dear FOI Reviews mailbox,

On the 22nd of April (over a month ago now) you wrote:

“We have been and are actively working on your request, having concluded all consultations with several third parties and other Commonwealth agencies.

We regret the delay in providing you the decision.”

Given that you have concluded all consultations and that you regret the delay could you please now provide your decision?

Yours sincerely,

Concerned Citizen

-----Original Message-----

OFFICIAL: Sensitive

Dear Concerned Citizen

We have been and are actively working on your request, having concluded all consultations with several third parties and other Commonwealth agencies.

We regret the delay in providing you the decision.

As previously advised, you have the right to apply for a review with the OAIC .

Thanks and regards.

Antonette

FOI and Records Management Branch | Data Division

Strategy and National Resilience Group

Department of Home Affairs

OFFICIAL: Sensitive

-------------------------------------------------------------------

Please use this email address for all replies to this request:

[FOI #7892 email]

This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:

https://www.righttoknow.org.au/help/offi...

Please note that in some cases publication of requests and responses will be delayed.

If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

Important Notice: The content of this email is intended only for use by the individual or entity to whom it is addressed. If you have received this email by mistake, please advise the sender and delete the message and attachments immediately. This email, including attachments, may contain confidential, sensitive, legally privileged and/or copyright information.

Any review, retransmission, dissemination or other use of this information by persons or entities other than the intended recipient is prohibited. The Department of Home Affairs and ABF respect your privacy and have obligations under the Privacy Act 1988.

Unsolicited commercial emails MUST NOT be sent to the originator of this email.

hide quoted sections

OFFICIAL: Sensitive

Dear Concerned citizen,

The decision is with the decision maker for sign off. Once it is signed, we need another 3 -4 days to advise stakeholders of the impending release of the decision and for them to raise any objections.

Thank you for your patience.
Regards.

Antonette
Freedom of Information
FOI and Records Management Branch | Data Division
Strategy and National Resilience Group
Department of Home Affairs

OFFICIAL: Sensitive

-----Original Message-----
From: Concerned Citizen <[FOI #7892 email]>
Sent: Wednesday, 25 May 2022 7:58 PM
To: FOI Reviews mailbox <[email address]>
Subject: RE: FW: Freedom of Information request - Correspondence with Atlassian about COVIDSafe [SEC=OFFICIAL:Sensitive]

Dear FOI Reviews mailbox,

On the 13th you wrote to me to say:

“The response to consultations have been considered and documents assessed. The decision record is being drafted”.

It is now the 25th. Could you please provide me with your decision?

Yours sincerely,

Concerned Citizen

-----Original Message-----

OFFICIAL: Sensitive

Dear Concerned Citizen

The response to consultations have been considered and documents assessed. The decision record is being drafted. We will advise you once we have a definite date of completion.

Thank you for your patience.

Antonette

Assistant Director, Freedom of Information

FOI and Records Management Branch | Data Division

Strategy and National Resilience Group

Department of Home Affairs

OFFICIAL: Sensitive

-------------------------------------------------------------------

Please use this email address for all replies to this request:

[FOI #7892 email]

This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:

https://www.righttoknow.org.au/help/offi...

Please note that in some cases publication of requests and responses will be delayed.

If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

Important Notice: The content of this email is intended only for use by the individual or entity to whom it is addressed. If you have received this email by mistake, please advise the sender and delete the message and attachments immediately. This email, including attachments, may contain confidential, sensitive, legally privileged and/or copyright information.

Any review, retransmission, dissemination or other use of this information by persons or entities other than the intended recipient is prohibited. The Department of Home Affairs and ABF respect your privacy and have obligations under the Privacy Act 1988.

Unsolicited commercial emails MUST NOT be sent to the originator of this email.

hide quoted sections

OFFICIAL: Sensitive

Dear Concerned Citizen

Thank you for your email

The Decision on your request for Internal Review is scheduled for release next Wednesday 8th June 2022

Kind Regards

Position 00011706, Freedom of Information Reviews Team
FOI and Records Management Branch | Data Division
Strategy & National Resilience Group
Department of Home Affairs

Email: [email address]
www.homeaffairs.gov.au

OFFICIAL: Sensitive

-----Original Message-----
From: Concerned Citizen <[FOI #7892 email]>
Sent: Wednesday, 25 May 2022 7:58 PM
To: FOI Reviews mailbox <[email address]>
Subject: RE: FW: Freedom of Information request - Correspondence with Atlassian about COVIDSafe [SEC=OFFICIAL:Sensitive]

Dear FOI Reviews mailbox,

On the 13th you wrote to me to say:

“The response to consultations have been considered and documents assessed. The decision record is being drafted”.

It is now the 25th. Could you please provide me with your decision?

Yours sincerely,

Concerned Citizen

-----Original Message-----

OFFICIAL: Sensitive

Dear Concerned Citizen

The response to consultations have been considered and documents assessed. The decision record is being drafted. We will advise you once we have a definite date of completion.

Thank you for your patience.

Antonette

Assistant Director, Freedom of Information

FOI and Records Management Branch | Data Division

Strategy and National Resilience Group

Department of Home Affairs

OFFICIAL: Sensitive

-------------------------------------------------------------------

Please use this email address for all replies to this request:

[FOI #7892 email]

This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:

https://www.righttoknow.org.au/help/offi...

Please note that in some cases publication of requests and responses will be delayed.

If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

Important Notice: The content of this email is intended only for use by the individual or entity to whom it is addressed. If you have received this email by mistake, please advise the sender and delete the message and attachments immediately. This email, including attachments, may contain confidential, sensitive, legally privileged and/or copyright information.

Any review, retransmission, dissemination or other use of this information by persons or entities other than the intended recipient is prohibited. The Department of Home Affairs and ABF respect your privacy and have obligations under the Privacy Act 1988.

Unsolicited commercial emails MUST NOT be sent to the originator of this email.

hide quoted sections

OFFICIAL

In reply please quote:

FOI Request: FA 21/09/01245

File Number: OBJ2021/29399

Dear Concerned Citizen

Please see attached decision and documents in response to your
correspondence dated 26 October 2021 in which you requested that the
Department of Home Affairs (the Department) review its decision on access
to documents dated 26 October 2021 under the Freedom of Information Act
1982 (the FOI Act).

You will note that the Department consulted a number of affected third
parties mentioned in the documents that fall within the scope of your
request . In accordance with subsection 27(6) – Notice of decision to give
access of the FOI Act, I am required to advise the third party of my
decision and the Department must not give you access to the documents
until the affected third party’s opportunities for review have been
exhausted.

As a result, a number of documents have not be provided with this decision
as the third party has the right to apply to the Office of the Australian
Commissioner for a review.  

Accordingly, you will be provided with the remaining documents when all
third party review rights have been exhausted  I will write to you to
inform you of the outcome.

Kind Regards

Mary

Position 00011706, Freedom of Information Reviews Team

FOI and Records Management Branch | Data Division

Strategy & National Resilience Group

Department of Home Affairs

Email:  [email address]

www.homeaffairs.gov.au

[1]Acknowledgement of Country Signature Block Graphic 2022

OFFICIAL

Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately.  This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
 

Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited. 
The Department of Home Affairs and ABF respect your privacy and have
obligations under the Privacy Act 1988.  

Unsolicited commercial emails MUST NOT be sent to the originator of this
email.

References

Visible links

OFFICIAL

Dear Concerned Citizen

I apologise for the delay in responding to your email.

Material exempt under both sections 47F and 47G(1)(a) is subject to 3rd party review rights. We consulted with the third parties and received their submissions.

While section 27A of the FOI Acts applies to documents containing personal information it should be noted that section 27 of the FOI Act applies to Business Information

Under section 27(7) we are unable to give the applicant access to the document unless until all the opportunities of the organisation concerned for review or appeal in relation to the decision to give access to the document have run out.

Mary
Freedom of Information Reviews Team
FOI and Records Management Branch | Data Division
Strategy & National Resilience Group
Department of Home Affairs

Email: [email address]
www.homeaffairs.gov.au

OFFICIAL

-----Original Message-----
From: Concerned Citizen <[FOI #7892 email]>
Sent: Wednesday, 8 June 2022 7:30 PM
To: FOI Reviews mailbox <[email address]>
Subject: CM: Re: Decision on Internal Review – Freedom of Information Act 1982 [SEC=OFFICIAL]

Dear FOI Reviews mailbox,

Thank you for providing your decision. In regards to the documents that you have not included, I understand that section 27A only applies insofar as the documents contain personal information about a third party. In the interest of reducing further delay I would be happy to receive an edited version of any documents with any personal information removed.

Furthermore, section 27A (7) states that the need to withhold access to documents does not apply “unless the person concerned makes a submission in support of the exemption contention as allowed under paragraph (3)(a)”.

Was such a submission made?

Yours sincerely,

Concerned Citizen

-----Original Message-----

OFFICIAL

In reply please quote:

FOI Request: FA 21/09/01245

File Number: OBJ2021/29399

Dear Concerned Citizen

Please see attached decision and documents in response to your

correspondence dated 26 October 2021 in which you requested that the

Department of Home Affairs (the Department) review its decision on access

to documents dated 26 October 2021 under the Freedom of Information Act

1982 (the FOI Act).

You will note that the Department consulted a number of affected third

parties mentioned in the documents that fall within the scope of your

request . In accordance with subsection 27(6) – Notice of decision to give

access of the FOI Act, I am required to advise the third party of my

decision and the Department must not give you access to the documents

until the affected third party’s opportunities for review have been

exhausted.

As a result, a number of documents have not be provided with this decision

as the third party has the right to apply to the Office of the Australian

Commissioner for a review.  

Accordingly, you will be provided with the remaining documents when all

third party review rights have been exhausted  I will write to you to

inform you of the outcome.

Kind Regards

Mary

Position 00011706, Freedom of Information Reviews Team

FOI and Records Management Branch | Data Division

Strategy & National Resilience Group

Department of Home Affairs

Email:  [email address]

www.homeaffairs.gov.au

[1]Acknowledgement of Country Signature Block Graphic 2022

OFFICIAL

Important Notice: The content of this email is intended only for use by

the individual or entity to whom it is addressed. If you have received

this email by mistake, please advise the sender and delete the message and

attachments immediately.  This email, including attachments, may contain

confidential, sensitive, legally privileged and/or copyright information.

Any review, retransmission, dissemination or other use of this information

by persons or entities other than the intended recipient is prohibited. 

The Department of Home Affairs and ABF respect your privacy and have

obligations under the Privacy Act 1988.  

Unsolicited commercial emails MUST NOT be sent to the originator of this

email.

References

Visible links

-------------------------------------------------------------------

Please use this email address for all replies to this request:

[FOI #7892 email]

This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:

https://www.righttoknow.org.au/help/offi...

Please note that in some cases publication of requests and responses will be delayed.

If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

Important Notice: The content of this email is intended only for use by the individual or entity to whom it is addressed. If you have received this email by mistake, please advise the sender and delete the message and attachments immediately. This email, including attachments, may contain confidential, sensitive, legally privileged and/or copyright information.

Any review, retransmission, dissemination or other use of this information by persons or entities other than the intended recipient is prohibited. The Department of Home Affairs and ABF respect your privacy and have obligations under the Privacy Act 1988.

Unsolicited commercial emails MUST NOT be sent to the originator of this email.

hide quoted sections

OFFICIAL

In reply please quote:

FOI Request:        FA 21/09/01245

File Number:        OBJ2021/29399 

Dear Concerned Citizen

I refer to your correspondence dated 26 October 2021 in which you
requested that the Department of Home Affairs (the Department) review its
decision on access to documents dated 26 October 2021 under the Freedom of
Information Act 1982 (the FOI Act).

As decision on your Internal review request was provided to you by email
on 8 June 2022 .

At that time a number of documents covered by the decision were not
provided to you as the third party had the right to apply to the Office of
the Australian Commissioner for a review.

The Third Party has indicated they do not propose to exercise their right
to seek a review of my decision.

Please therefore see attached the remaining documents in regard to my
decision

Position 00011706, Freedom of Information Reviews Team

FOI and Records Management Branch | Data Division

Strategy & National Resilience Group

Department of Home Affairs

Email:  [email address]

www.homeaffairs.gov.au

[1]Acknowledgement of Country Signature Block Graphic 2022

OFFICIAL

Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately.  This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
 

Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited. 
The Department of Home Affairs and ABF respect your privacy and have
obligations under the Privacy Act 1988.  

Unsolicited commercial emails MUST NOT be sent to the originator of this
email.

References

Visible links