Contractor Delivery Risks
Ben Fairless made this Freedom of Information request to Australian Postal Corporation
This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.
Dear Australian Postal Corporation,
I understand that a majority of Australia Post and Startrack delivery drivers are contractors, and not employees of Australia Post or Startrack.
I request any documents which have been created in the last 12 months which detail:
1. The risks and benefits, if any, of using Contractors over using Employees
2. The number of complaints received in relation to issuing of "sorry we missed you" cards (or similar), and any reporting completed by Australia Post which indicates if this practice is more widespread among contractors or employees.
3. The number of employees and contractors who have been subject to disciplinary action (including but not limited to warnings or termination of engagement)
4. A copy of the standard agreement that a contractor must enter into to be a contractor for Australia Post or Startrack.
I contend that the release of the above information will help inform public policy debate around Australia Post and Startrack's use of contractors within the delivery network, and will be of interest to a substantial portion of the public that relies on Australia Post to deliver their parcels on time and accurately.
I exclude from my request:
1. The contact telephone numbers and email addresses of employees or contractors of the agency
2. All personally identifiable information of anyone who is not an employee or contractor of Australia Post.
I understand some of the above information could possibly be provided in a discreet form without you needing to identify documents. If it assists, I am happy to have those portions of the request processed administratively, that is outside of the Freedom of Information Act.
If Australia Post is not willing to process my request administratively, then please consider it a formal request under the Freedom of Information Act.
Yours faithfully,
Ben Fairless
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Good afternoon Mr Fairless,
Find attached Australia Post's acknowledgement of your Freedom of Information request.
Regards,
Anna Oliver
Freedom of Information Officer
Australia Post
[Australia Post request email]
-----Original Message-----
From: Ben Fairless [mailto:[FOI #4827 email]]
Sent: Friday, 21 September 2018 2:40 PM
To: foi <[Australia Post request email]>
Subject: Freedom of Information request - Contractor Delivery Risks
Dear Australian Postal Corporation,
I understand that a majority of Australia Post and Startrack delivery drivers are contractors, and not employees of Australia Post or Startrack.
I request any documents which have been created in the last 12 months which detail:
1. The risks and benefits, if any, of using Contractors over using Employees
2. The number of complaints received in relation to issuing of "sorry we missed you" cards (or similar), and any reporting completed by Australia Post which indicates if this practice is more widespread among contractors or employees.
3. The number of employees and contractors who have been subject to disciplinary action (including but not limited to warnings or termination of engagement)
4. A copy of the standard agreement that a contractor must enter into to be a contractor for Australia Post or Startrack.
I contend that the release of the above information will help inform public policy debate around Australia Post and Startrack's use of contractors within the delivery network, and will be of interest to a substantial portion of the public that relies on Australia Post to deliver their parcels on time and accurately.
I exclude from my request:
1. The contact telephone numbers and email addresses of employees or contractors of the agency
2. All personally identifiable information of anyone who is not an employee or contractor of Australia Post.
I understand some of the above information could possibly be provided in a discreet form without you needing to identify documents. If it assists, I am happy to have those portions of the request processed administratively, that is outside of the Freedom of Information Act.
If Australia Post is not willing to process my request administratively, then please consider it a formal request under the Freedom of Information Act.
Yours faithfully,
Ben Fairless
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #4827 email]
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https://www.righttoknow.org.au/change_re...
This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:
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If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.
-------------------------------------------------------------------
Australia Post is committed to providing our customers with excellent service. If we can assist you in any way please telephone 13 13 18 or visit our website.
The information contained in this email communication may be proprietary, confidential or legally professionally privileged. It is intended exclusively for the individual or entity to which it is addressed. You should only read, disclose, re-transmit, copy, distribute, act in reliance on or commercialise the information if you are authorised to do so. Australia Post does not represent, warrant or guarantee that the integrity of this email communication has been maintained nor that the communication is free of errors, virus or interference.
If you are not the addressee or intended recipient please notify us by replying direct to the sender and then destroy any electronic or paper copy of this message. Any views expressed in this email communication are taken to be those of the individual sender, except where the sender specifically attributes those views to Australia Post and is authorised to do so.
Please consider the environment before printing this email.
Good morning Mr Fairless,
Find attached correspondence in reply to your Freedom of Information request, received by Australia Post on 21/9/2018.
Regards,
FOI team
Australia Post
[Australia Post request email]
-----Original Message-----
From: Ben Fairless [mailto:[FOI #4827 email]]
Sent: Friday, 21 September 2018 2:40 PM
To: foi <[Australia Post request email]>
Subject: Freedom of Information request - Contractor Delivery Risks
Dear Australian Postal Corporation,
I understand that a majority of Australia Post and Startrack delivery drivers are contractors, and not employees of Australia Post or Startrack.
I request any documents which have been created in the last 12 months which detail:
1. The risks and benefits, if any, of using Contractors over using Employees
2. The number of complaints received in relation to issuing of "sorry we missed you" cards (or similar), and any reporting completed by Australia Post which indicates if this practice is more widespread among contractors or employees.
3. The number of employees and contractors who have been subject to disciplinary action (including but not limited to warnings or termination of engagement)
4. A copy of the standard agreement that a contractor must enter into to be a contractor for Australia Post or Startrack.
I contend that the release of the above information will help inform public policy debate around Australia Post and Startrack's use of contractors within the delivery network, and will be of interest to a substantial portion of the public that relies on Australia Post to deliver their parcels on time and accurately.
I exclude from my request:
1. The contact telephone numbers and email addresses of employees or contractors of the agency
2. All personally identifiable information of anyone who is not an employee or contractor of Australia Post.
I understand some of the above information could possibly be provided in a discreet form without you needing to identify documents. If it assists, I am happy to have those portions of the request processed administratively, that is outside of the Freedom of Information Act.
If Australia Post is not willing to process my request administratively, then please consider it a formal request under the Freedom of Information Act.
Yours faithfully,
Ben Fairless
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #4827 email]
Is [Australia Post request email] the wrong address for Freedom of Information requests to Australian Postal Corporation? If so, please contact us using this form:
https://www.righttoknow.org.au/change_re...
This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:
https://www.righttoknow.org.au/help/offi...
If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.
-------------------------------------------------------------------
Australia Post is committed to providing our customers with excellent service. If we can assist you in any way please telephone 13 13 18 or visit our website.
The information contained in this email communication may be proprietary, confidential or legally professionally privileged. It is intended exclusively for the individual or entity to which it is addressed. You should only read, disclose, re-transmit, copy, distribute, act in reliance on or commercialise the information if you are authorised to do so. Australia Post does not represent, warrant or guarantee that the integrity of this email communication has been maintained nor that the communication is free of errors, virus or interference.
If you are not the addressee or intended recipient please notify us by replying direct to the sender and then destroy any electronic or paper copy of this message. Any views expressed in this email communication are taken to be those of the individual sender, except where the sender specifically attributes those views to Australia Post and is authorised to do so.
Please consider the environment before printing this email.