[1]Australian Government Department of Home Affairs logo

IMPORTANT INFORMATION

Your email has been received by the Department of Home Affairs’ (the
Department) Freedom of Information (FOI) section.

If you have lodged a request for access to documents or amendment to
information, you will receive an acknowledgement letter within 14 days.

If your email relates to other matters then please contact the relevant
area of the Department or review the frequently asked questions below. The
mailbox is unable to respond to visa and citizenship status updates or
questions. If your query is answered by this information you will not
receive another response to your email.

Please see our website for more information on submitting a valid request
for access to information. [2]Freedom of information (homeaffairs.gov.au)

Frequently Asked Questions

Your Query General Information
If you applied [4]Our online services (homeaffairs.gov.au)
online, you can
check your visa [5]Ceremony wait times (homeaffairs.gov.au)
application status
in [3]ImmiAccount.
I want to access [6]Check visa details and conditions
my visa details (homeaffairs.gov.au)
I want to apply [7]Applying online in ImmiAccount
for a visa to (homeaffairs.gov.au)
Australia
My visa has [8]Your visa is expiring or has expired
expired (homeaffairs.gov.au)
I want to apply [9]Become a citizen (homeaffairs.gov.au)
for Australian
Citizenship or [10]Evidence of citizenship and certificates Change
access/amend my a citizenship certificate (homeaffairs.gov.au)
citizenship
details  
I want my travel [11]Requesting travel records (homeaffairs.gov.au)
records in and out
of Australia
I am having Use our [12]technical guide to troubleshoot in
technical problems [13]ImmiAccount.
lodging an
application If you are still unable to resolve your issue submit
the [14]ImmiAccount Technical Support Form
I wish to provide Provide information by [15]ImmiAccount. After you
information about submit your application, use [16]ImmiAccount to:
a visa application
or provide ·        apply for a bridging visa
information about
changes to my ·        access the My Health Declarations service
situation
·        attach documents to your online application
 
·        check the progress of your application

·        update your passport or address details

·        notify of incorrect information in your
application

Further details and instructions refer to
[17]ImmiAccount Help & Support

[18]Changes in your situation (homeaffairs.gov.au)
I have made an If you have been sent a request letter to complete
appointment for a health but are experiencing delays you can attach
health examination details of your appointment to [19]ImmiAccount. 
I want to withdraw [20]You want to withdraw an application
my visa or (homeaffairs.gov.au)
citizenship
application
I want to update [21]Changes in your situation (homeaffairs.gov.au)
my address,
contact or
passport details
Can my visa fee be Refunds can only be made in very limited
refunded? circumstances governed by legislation. 

For further information see  [22]Getting a refund
(homeaffairs.gov.au)
Visa eligibility Information on [23]visa options is available on the
query Department’s website.
Since my visa was [24]Changes in your situation (homeaffairs.gov.au)
granted I have had
a child born in
Australia
I want to lodge Find out how to provide [25]Compliments, complaints
feedback about a and suggestions
Department service

Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately.  This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
 

Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited. 
The Department of Home Affairs, the ABF and the National Emergency
Management Agency respect your privacy and have obligations under the
Privacy Act 1988.  

Unsolicited commercial emails MUST NOT be sent to the originator of this
email.

References

Visible links
2. https://www.homeaffairs.gov.au/access-an...
3. https://online.immi.gov.au/ola/app
4. https://immi.homeaffairs.gov.au/help-sup...
5. https://immi.homeaffairs.gov.au/citizens...
6. https://immi.homeaffairs.gov.au/visas/al...
7. https://immi.homeaffairs.gov.au/help-sup...
8. https://immi.homeaffairs.gov.au/visas/vi...
9. https://immi.homeaffairs.gov.au/citizens...
10. https://immi.homeaffairs.gov.au/citizens...
11. https://immi.homeaffairs.gov.au/entering...
12. https://immi.homeaffairs.gov.au/help-sup...
13. https://www.homeaffairs.gov.au/trav/visa...
14. https://immi.homeaffairs.gov.au/help-sup...
15. https://www.homeaffairs.gov.au/Trav/Visa...
16. https://www.homeaffairs.gov.au/trav/visa...
17. file:///tmp/chttps:/immi.homeaffairs.gov.au/help-support/applying-online-or-on-paper/online
18. https://immi.homeaffairs.gov.au/change-i...
19. https://www.homeaffairs.gov.au/trav/visa...
20. https://immi.homeaffairs.gov.au/change-i...
21. https://immi.homeaffairs.gov.au/change-i...
22. https://immi.homeaffairs.gov.au/change-i...
23. https://immi.homeaffairs.gov.au/visas/ge...
24. https://immi.homeaffairs.gov.au/change-i...
25. https://www.homeaffairs.gov.au/help-and-...

OFFICIAL: Sensitive
Personal-Privacy

Dear Vin,

The Department of Home Affairs (the Department) has received your request
for data of  03 December 2023. Your reference number for this request is
DA23/12/00518.

The Department of Home Affairs provides a Data Channel for data requests
such as yours which enables departmental (including the Australian Border
Force) data to be purchased.  While you have lodged a request under the
FOI Act, Section 12(1)(c) of the FOI Act states that a person is not
entitled to access to a document that is available for purchase by the
public in accordance with arrangements made by an agency. As such we
intend to process this request under the Department’s Data Request process
unless you respond to this correspondence requesting a decision on your
request under the FOI Act.

You can find further information about the Data Channel here: [1]Data
requests (homeaffairs.gov.au)

The Department has interpreted your request as follows:

·         Number of applications waiting to be allocated to the
Citizenship ceremony (who have been approved but are now waiting to be
allocated to a ceremony) 2. Number of people attended citizenship ceremony
on Australia day 2023.

·         The Hills Shire

·         Hornsby Shire

·         Municipality of Hunter's Hill

·         Inner West Council

·         Ku-ring-gai Council

·         Municipality of Lane Cove

·         Mosman Council

·         Northern Beaches Council

·         North Sydney Council

·         City of Ryde

·         Municipality of Strathfield

·         Sutherland Shire

·         City of Willoughby

If we have misinterpreted your request, please let us know by emailing
[2][Department of Home Affairs request email] quoting the above reference number so we can
reassess your request.

Charge for access

The Department has calculated that a charge of $60.00 is required for your
request.

Next Steps

You can now choose to:

·         pay the attached invoice for your request to proceed;

·         email [3][Department of Home Affairs request email] to tell us if your request has
been incorrectly interpreted; or

·         email [4][Department of Home Affairs request email] to tell us if you wish to
withdraw your request.

Your request will not be processed until you take one of these actions.

Please note: if you do not respond by XX your request will be deemed to be
withdrawn.

Financial hardship

If you believe that paying the charge for access would result in financial
hardship to you, you can request a waiver or reduction of the charge.
Please set out the reasons you believe that you would experience financial
hardship and provide supporting evidence.

An example of financial hardship would be when payment of the charge would
leave you unable to provide food, accommodation, clothing, medical
treatment, education or other necessities for yourself or your family, or
other people for whom you are responsible.

Your request for a waiver or reduction of charge will be considered, and a
response sent to you within 30 business days. Further information on
charges is available on our webpage: [5]Data requests (homeaffairs.gov.au)

Release of requested information

We will try to finalise your request within 30 business days of receiving
your payment. If we need to contact you regarding the clarity or size of
your request, we will contact you in writing.

In some circumstances, release of data may be prohibited by legislation
such as the Privacy Act 1988, Australian Border Force Act 2015 and
Migration Act 1958. If we cannot release the requested data due to
restrictions under legislation, we will notify you in writing. If we
cannot provide any data at all the Department will refund the amount you
have paid.

If you have any feedback about our handling of your data request, please
email [6][Department of Home Affairs request email]

Thank you for your data request. I look forward to your response. 

Personal-Privacy
OFFICIAL: Sensitive

Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately.  This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
 

Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited. 
The Department of Home Affairs, the ABF and the National Emergency
Management Agency respect your privacy and have obligations under the
Privacy Act 1988.  

Unsolicited commercial emails MUST NOT be sent to the originator of this
email.

References

Visible links
1. https://www.homeaffairs.gov.au/access-an...
2. mailto:[Department of Home Affairs request email]
3. mailto:[Department of Home Affairs request email]
4. mailto:[Department of Home Affairs request email]
5. https://www.homeaffairs.gov.au/access-an...
6. mailto:[Department of Home Affairs request email]

Dear Customer,

Please see attached Receipt for your recent payment.

Important Notice:
If you have received this email by mistake, please advise the sender and delete the message and attachments immediately.
This email, including attachments, may contain confidential, sensitive, legally privileged and/or copyright information.
Any review, retransmission, dissemination or other use of this information by persons or entities other than the intended recipient is prohibited.
Home Affairs respects your privacy and has obligations under the Privacy Act 1988.
The official departmental privacy policy can be viewed on the department's website.

This is a system generated message, please do not reply.

Important Notice: The content of this email is intended only for use by the individual or entity to whom it is addressed. If you have received this email by mistake, please advise the sender and delete the message and attachments immediately. This email, including attachments, may contain confidential, sensitive, legally privileged and/or copyright information.

Any review, retransmission, dissemination or other use of this information by persons or entities other than the intended recipient is prohibited. The Department of Home Affairs, the ABF and the National Emergency Management Agency respect your privacy and have obligations under the Privacy Act 1988.

Unsolicited commercial emails MUST NOT be sent to the originator of this email.

OFFICIAL

Dear Vin

Thank you for your payment on 4 December 2023 in relation to
DA23/12/00518. The data you have requested is contained in the attached
document.

If we have misinterpreted your request or you have any feedback about the
way we have processed your request, please let us know as soon as possible
by emailing [1][Department of Home Affairs request email] quoting the above reference number.

This case is now closed in all departmental systems.

Thank you for your data request.

Catherine

Position Number 60180895

Authorised FOI Officer | Data Channel Team

Freedom of Information Section

Privacy, FOI and Records Management Branch

Legal Group | Department of Home Affairs

E: [2][Department of Home Affairs request email]

OFFICIAL

Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately.  This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
 

Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited. 
The Department of Home Affairs, the ABF and the National Emergency
Management Agency respect your privacy and have obligations under the
Privacy Act 1988.  

Unsolicited commercial emails MUST NOT be sent to the originator of this
email.

References

Visible links
1. mailto:[Department of Home Affairs request email]
2. mailto:[Department of Home Affairs request email]