CDDA claims 2020-2021

Alan ASHMORE made this Freedom of Information request to Department of Veterans' Affairs

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Department of Veterans' Affairs,

I request the following data for 2020/2021, namely:

: The number of CDDA claims lodged,
: The number of CDDA claims accepted, and
: The total value of the amount paid out.

Yours faithfully,

Alan ASHMORE

Dear Department of Veterans' Affairs,
I have not received a response to this FOI request, due on 29 November 2021.

I understand there has been an increased demand for FOI’s as veterans seek their files as a first step to preparing their submission to the Royal Commission.

I also understand DVA has been given additional financial resources to compensate for the increased workload the Royal Commission places/will place on the Department.

Previously DVA published the requested information in their Annual Report but now fail to do so. It is for this reason alone I am seeking this information that would not have resulted in this FOI had DVA not omitted this information from their Annual Report.

I ask that you now expedite this request as the 30 days to respond expired one week ago.

Thanks in advance.

Yours faithfully,

Alan ASHMORE

INFORMATION.LAW, Department of Veterans' Affairs

3 Attachments

You have received a secure message from the Department of Veterans'
Affairs.

To view your secure message on a computer or mobile android device:

1. Open the attachment to this email.

2. Follow the instructions.
[1]To view your secure message on an iPhone or iPad device, please click
here by 2021-12-13 15:50 AEDT. Note that your secure message will only be
accessible on a computer or mobile android device after this timeframe. If
you are concerned that this link has been compromised, please contact the
Department on 1800 VETERAN (1800 838 372) to confirm the validity of the
link and this secure message.
[2]Help
Please follow the instructions above to use secure mail.: Do not reply to
this email. A secure reply may be sent from within the opened secure
message.
Secured by Proofpoint Encryption, Copyright © 2009-2021 Proofpoint, Inc.
All rights reserved.

References

Visible links
1. https://secureemail.dva.gov.au/formpostd...
2. http://www.dva.gov.au/site-help/sensitiv...

Department of Veterans' Affairs

Please use this validation code to complete your registration: 135097

Note: This code will expire in 30 minutes.

INFORMATION.LAW, Department of Veterans' Affairs

3 Attachments

Good morning Mr Ashmore,

 

Thank you for your time on the phone just now.

 

As discussed I am re-sending this decision of 29 November 2021 to the two
right to know email addresses you have used for correspondence with the
department.

 

I would be grateful if you could please respond to confirm receipt of this
decision.

 

Kind regards,

 

 

Erin (position number 62315640)

Senior Legal Officer

Information Law Section

Legal Services and Audit Branch

Department of Veterans’ Affairs

t 1800 838 372 | e [1][email address] | [2]www.dva.gov.au

p GPO Box 9998, Canberra ACT 2601

[3]cid:image001.png@01D0027A.1DAB84F0

P Please consider the environment before printing this email

IMPORTANT: This document contains legal advice and may be subject to legal
professional privilege. Unless it is waived or lost, legal professional
privilege is a rule of law that, in part, provides that the client need
not disclose confidential communications between a legal practitioner and
client. To keep this privilege, the purpose and content of this advice
must only be disclosed to persons who have a need to know and on the basis
that those persons also keep it confidential.

You should consider this advice and take it into account when forming a
decision on how best to proceed. If you decide to adopt a position that
does not align with this advice, you should not state that DVA Legal
Services & Audit Branch has cleared or endorsed a particular position.

 

 

 

From: INFORMATION.LAW
Sent: Monday, 29 November 2021 5:27 PM
To: [email address]
Subject: LEX 46925 - FOI Request [SEC=OFFICIAL]

 

Dear Mr Ashmore,

 

Please find attached the department’s response to your FOI request LEX
46925.

 

Kind regards,

 

 

Erin (position number 62315640)

Senior Legal Officer

Information Law Section

Legal Services and Audit Branch

Department of Veterans’ Affairs

t 1800 838 372 | e [4][email address] | [5]www.dva.gov.au

p GPO Box 9998, Canberra ACT 2601

[6]cid:image001.png@01D0027A.1DAB84F0

P Please consider the environment before printing this email

IMPORTANT: This document contains legal advice and may be subject to legal
professional privilege. Unless it is waived or lost, legal professional
privilege is a rule of law that, in part, provides that the client need
not disclose confidential communications between a legal practitioner and
client. To keep this privilege, the purpose and content of this advice
must only be disclosed to persons who have a need to know and on the basis
that those persons also keep it confidential.

You should consider this advice and take it into account when forming a
decision on how best to proceed. If you decide to adopt a position that
does not align with this advice, you should not state that DVA Legal
Services & Audit Branch has cleared or endorsed a particular position.

 

References

Visible links
1. mailto:[email address]
2. http://www.dva.gov.au/
4. mailto:[email address]
5. http://www.dva.gov.au/

INFORMATION.LAW, Department of Veterans' Affairs

3 Attachments

Good morning Mr Ashmore,

 

Thank you for your time on the phone just now.

 

As discussed I am re-sending this decision of 29 November 2021 to the two
right to know email addresses you have used for correspondence with the
department.

 

I would be grateful if you could please respond to confirm receipt of this
decision.

 

Kind regards,

 

 

Erin (position number 62315640)

Senior Legal Officer

Information Law Section

Legal Services and Audit Branch

Department of Veterans’ Affairs

t 1800 838 372 | e [1][email address] | [2]www.dva.gov.au

p GPO Box 9998, Canberra ACT 2601

[3]cid:image001.png@01D0027A.1DAB84F0

P Please consider the environment before printing this email

IMPORTANT: This document contains legal advice and may be subject to legal
professional privilege. Unless it is waived or lost, legal professional
privilege is a rule of law that, in part, provides that the client need
not disclose confidential communications between a legal practitioner and
client. To keep this privilege, the purpose and content of this advice
must only be disclosed to persons who have a need to know and on the basis
that those persons also keep it confidential.

You should consider this advice and take it into account when forming a
decision on how best to proceed. If you decide to adopt a position that
does not align with this advice, you should not state that DVA Legal
Services & Audit Branch has cleared or endorsed a particular position.

 

 

 

From: INFORMATION.LAW
Sent: Monday, 29 November 2021 5:27 PM
To: [email address]
Subject: LEX 46925 - FOI Request [SEC=OFFICIAL]

 

Dear Mr Ashmore,

 

Please find attached the department’s response to your FOI request LEX
46925.

 

Kind regards,

 

 

Erin (position number 62315640)

Senior Legal Officer

Information Law Section

Legal Services and Audit Branch

Department of Veterans’ Affairs

t 1800 838 372 | e [4][email address] | [5]www.dva.gov.au

p GPO Box 9998, Canberra ACT 2601

[6]cid:image001.png@01D0027A.1DAB84F0

P Please consider the environment before printing this email

IMPORTANT: This document contains legal advice and may be subject to legal
professional privilege. Unless it is waived or lost, legal professional
privilege is a rule of law that, in part, provides that the client need
not disclose confidential communications between a legal practitioner and
client. To keep this privilege, the purpose and content of this advice
must only be disclosed to persons who have a need to know and on the basis
that those persons also keep it confidential.

You should consider this advice and take it into account when forming a
decision on how best to proceed. If you decide to adopt a position that
does not align with this advice, you should not state that DVA Legal
Services & Audit Branch has cleared or endorsed a particular position.

 

References

Visible links
1. mailto:[email address]
2. http://www.dva.gov.au/
4. mailto:[email address]
5. http://www.dva.gov.au/

Dear INFORMATION.LAW,

Hi Erin, Further to our phone call it would appear there is some confusion. The information you released to me today via righttoknow was suppose to be regarding an FOI pertaining to CDDA claims for 20/21. What you attached to that FOI was information I have already received to a previous FOI request (High Impact Error Rate for last quarter of 20/21). I am still to receive the information requested re CDDA.

I have still not received anyting on regarding an FOI lodged on 28/10 regarding Acts of Grace Payments details for 20/21.

Apologies for not responding earlier today but have been out most of the day. Thanks for resending the link to a previously released FOI.

Please phone me again if you need to.

Yours sincerely,

Alan ASHMORE

INFORMATION.LAW, Department of Veterans' Affairs

2 Attachments

Dear Mr Ashmore,

 

As the statutory timeframe to respond to the below and attached requests
have passed, we are working to provide the information through
administrative access.

 

The department will provide you with the information by next week.

 

If you have any questions, please contact me via
[1][email address]

 

Your sincerely,

 

Sneha (Position number: 62315639)

Information Access Officer

Information Law Section

Legal Services and Audit Branch

Department of Veterans’ Affairs

t 1800 838 372 | e [2][email address] | [3]www.dva.gov.au

p GPO Box 9998, Canberra ACT 2601

P Please consider the environment before printing this email

IMPORTANT: This document contains legal advice and may be subject to legal
professional privilege. Unless it is waived or lost, legal professional
privilege is a rule of law that, in part, provides that the client need
not disclose confidential communications between a legal practitioner and
client. To keep this privilege, the purpose and content of this advice
must only be disclosed to persons who have a need to know and on the basis
that those persons also keep it confidential.

You should consider this advice and take it into account when forming a
decision on how best to proceed. If you decide to adopt a position that
does not align with this advice, you should not state that DVA Legal
Services & Audit Branch has cleared or endorsed a particular position.

 

 

-----Original Message-----

From: Alan ASHMORE <[4][FOI #8030 email]>

Sent: Thursday, 28 October 2021 9:23 AM

To: INFORMATION.ACCESS <[5][email address]>

Subject: Freedom of Information request - CDDA claims 2020-2021

 

Dear Department of Veterans' Affairs,

 

I request the following data for 2020/2021, namely:

 

: The number of CDDA claims lodged,

: The number of CDDA claims accepted, and

: The total value of the amount paid out.

 

Yours faithfully,

 

Alan ASHMORE

 

-------------------------------------------------------------------

 

Please use this email address for all replies to this request:

[6][FOI #8030 email]

 

Is [7][DVA request email] the wrong address for Freedom of
Information requests to Department of Veterans' Affairs? If so, please
contact us using this form:

[8]https://www.righttoknow.org.au/change_re...

 

This request has been made by an individual using Right to Know. This
message and any reply that you make will be published on the internet.
More information on how Right to Know works can be found at:

[9]https://www.righttoknow.org.au/help/offi...

 

Please note that in some cases publication of requests and responses will
be delayed.

 

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

 

 

-------------------------------------------------------------------

References

Visible links
1. mailto:[email address]
2. mailto:[email address]
3. http://www.dva.gov.au/
4. mailto:[FOI #8030 email]
5. mailto:[email address]
6. mailto:[FOI #8030 email]
7. mailto:[DVA request email]
8. https://www.righttoknow.org.au/change_re...
9. https://www.righttoknow.org.au/help/offi...

hide quoted sections

INFORMATION.LAW, Department of Veterans' Affairs

2 Attachments

Dear Mr Ashmore,

 

Please find attached document in relation to your below request for
information.

 

If you have any questions, please contact me via
[1][email address]

 

Your sincerely,

 

Sneha (Position number: 62315639)

Information Access Officer

Information Law Section

Legal Services and Audit Branch

Department of Veterans’ Affairs

t 1800 838 372 | e [2][email address] | [3]www.dva.gov.au

p GPO Box 9998, Canberra ACT 2601

P Please consider the environment before printing this email

IMPORTANT: This document contains legal advice and may be subject to legal
professional privilege. Unless it is waived or lost, legal professional
privilege is a rule of law that, in part, provides that the client need
not disclose confidential communications between a legal practitioner and
client. To keep this privilege, the purpose and content of this advice
must only be disclosed to persons who have a need to know and on the basis
that those persons also keep it confidential.

You should consider this advice and take it into account when forming a
decision on how best to proceed. If you decide to adopt a position that
does not align with this advice, you should not state that DVA Legal
Services & Audit Branch has cleared or endorsed a particular position.

 

-----Original Message-----

From: Alan ASHMORE <[4][FOI #8030 email]>

Sent: Thursday, 28 October 2021 9:23 AM

To: INFORMATION.ACCESS <[5][email address]>

Subject: Freedom of Information request - CDDA claims 2020-2021

 

Dear Department of Veterans' Affairs,

 

I request the following data for 2020/2021, namely:

 

: The number of CDDA claims lodged,

: The number of CDDA claims accepted, and

: The total value of the amount paid out.

 

Yours faithfully,

 

Alan ASHMORE

 

-------------------------------------------------------------------

 

Please use this email address for all replies to this request:

[6][FOI #8030 email]

 

Is [7][DVA request email] the wrong address for Freedom of
Information requests to Department of Veterans' Affairs? If so, please
contact us using this form:

[8]https://www.righttoknow.org.au/change_re...

 

This request has been made by an individual using Right to Know. This
message and any reply that you make will be published on the internet.
More information on how Right to Know works can be found at:

[9]https://www.righttoknow.org.au/help/offi...

 

Please note that in some cases publication of requests and responses will
be delayed.

 

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

 

 

-------------------------------------------------------------------

References

Visible links
1. mailto:[email address]
2. mailto:[email address]
3. http://www.dva.gov.au/
4. mailto:[FOI #8030 email]
5. mailto:[email address]
6. mailto:[FOI #8030 email]
7. mailto:[DVA request email]
8. https://www.righttoknow.org.au/change_re...
9. https://www.righttoknow.org.au/help/offi...

hide quoted sections

Verity Pane left an annotation ()

Why is Veterans' Affairs sending DVA Secure Emails to Right to Know, which is for FOIs not involving personal information.

This FOI made no request for personal information, and Veterans' Affairs would be well aware DVA Secure Email is inappropriate for sending FOI acknowledgments and other routine notices.

Yet this is not the first instance I've seen on Right to Know where Veterans' Affairs have sent DVA Secure Emails in response to FOIs it doesn't particularly like.