Thank you for contacting the National Disability Insurance Agency (NDIA).

Freedom of Information

If your message is a request for access to documents under the
Freedom of Information Act 1982 (FOI Act), we will acknowledge it within
14-days of receipt.  We may be in touch with you sooner if your request is
too large or vague.

We are committed to processing all requests as quickly as possible.  We
will keep in regular contact with you, especially if there's any delay in
making a decision.

Further information about FOI is available on our website:
[1]https://www.ndis.gov.au/about-us/policie...

Please contact us at [2][NDIA request email] if you have any questions or
require help.

Participant Information Access

If you are an NDIS participant and you are seeking access to your own
personal information, you can make a request online under our Participant
Information Access (PIA) process.

To make a request, please complete our online request form:
[3]https://www.ndis.gov.au/about-us/policie...

Please contact us at [4][email address] if you have any
questions or require help.

Other enquiries

If your message is for something else, you should direct it to
[5][email address].

If your message is received outside our business hours of 9am to 5pm
(AEST), Monday to Friday or on a public holiday, we will action it on the
next business day.

If your message is urgent, you can call our National Conact Centre on 1800
800 110.

Warm regards

NDIA FOI Team
Email: [6][email address]

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References

Visible links
1. https://www.ndis.gov.au/about-us/policie...
2. mailto:[NDIA request email]
3. https://www.ndis.gov.au/about-us/policie...
4. mailto:[email address]
5. mailto:[email address]
6. mailto:[email address]

Dear Renee

Thank you for your below email detailing a number of questions.

Please be advised, in regards to what percentages are paid by NDIS
participants and what percentage is covered by the NDIS, the funding of
meal preparation and delivery may be funded for participants who have
difficulties with organisation, difficulties completing multi-step
instructions and/or a physical disability that impacts their ability to
prepare meals.

The level of funding will be based on how meal preparation and delivery
will help the participant pursue their goals and build their independence.
As such, funding is individualised for each participant when the NDIS
planner makes the decision. Participant funding is not determined by
providers. 

In regards to your third point, the cost of the food itself is not covered
by the NDIS, only the funding of meal preparation and delivery under
certain circumstances.

Please be advised, if you plan to make a Freedom of Information Request in
the future, for it to be a valid request you must satsify section 15(2),
which is as follows:

                  (2)  The request must:

                     (a)  be in writing; and

                    (aa)  state that the request is an application for the
purposes of this Act; and

                     (b)  provide such information concerning the document
as is reasonably necessary to enable a responsible officer of the agency,
or the Minister, to identify it; and

                     (c)  give details of how notices under this Act may
be sent to the applicant (for example, by providing an electronic address
to which notices may be sent by electronic communication).

Kind regards

Freedom of Information Officer

Parliamentary, Ministerial and FOI Branch

Government Division

National Disability Insurance Agency

E: [1][NDIA request email]

[2]Title: NDIS delivered by the National Disability Insurance Agency

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging. 

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