Dear Joel,

I refer to your request for records held by the former Housing Authority, now known as the Department of Communities.

Please see our website at Department of Communities - Freedom of Information https://www.wa.gov.au/government/documen... for information on how to make a valid request under the Freedom of Information Act 1992.

You may also wish to review the website for the Office of the Information Commissioner https://www.oic.wa.gov.au/en-au/ThePublic as that site contains general information regarding the Western Australia legislation.

Kind regards,

Freedom of Information
Department of Communities
P 08 6414 3344
Locked Bag 5000 Fremantle WA 6969
W communities.wa.gov.au

-----Original Message-----
From: Joel Dignam <[FOI #9578 email]>
Sent: Tuesday, 15 November 2022 9:01 AM
To: FOI <[email address]>
Subject: Freedom of Information request - Applications for ceiling insulation under the Climate Control Policy

[CAUTION]: This email originated from outside of Communities. Do not click links or open attachments unless you recognise the sender and know the content is safe.

Dear WA Housing Authority,

The "climate control policy" in your "rental policy manual" states that "Tenants under the age of 80 years may make an application for ceiling insulation. Tenants must demonstrate they require ceiling insulation due to a current medical condition or disability. Medical evidence must be supplied to support the application."

For each of the past financial (or calendar) years for which information is available, I would like to know:
(a) how many applications were made for ceiling insulation pursuant to 5.1, ie, by tenants under the age of 80.
(b) how many such applications were approved.
(c) how many applications were declined.
(d) How many declined applications were then appealed through the Housing Authority Appeals Mechanism.
(e) How many appealed applications were successful on appeal.

Yours faithfully,

Joel Dignam

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The Department of Communities acknowledges the traditional owners of country throughout Western Australia and their connection to land, waters and community. We pay our respects to them and their cultures, and to their elders past and present.

The Department of Communities (Communities) formed on 1 July 2017 and is responsible for the delivery of child protection and family support, community grants, funding and initiatives, education and care regulation, disability services, housing and regional services reform. During the transition phase emails sent from the Housing Authority domain will be converted to the Communities email address. This message may contain privileged and confidential information and is intended for the exclusive use of the addressee(s). You must not disclose this communication to anyone without the prior consent of Communities. If you have received this email in error, please notify us by return mail, delete it from your system and destroy all copies. Communities has exercised care to avoid errors in the information contained in this email but does not warrant that it is error or omission free.

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