All-staff emails

**This is an automated response. Please do not respond to this email**
Information updated 17 November 2015

IMPORTANT INFORMATION

Your email has been received by the Department of Immigration and Border
Protection’s Freedom of Information (FOI) Section. This response is
verification that we have received your email. Please be aware that if
your query is addressed by this email, you will not receive a further
individual response. Please do not send duplicate emails as this may
cause delays in processing.

If your request is a valid FOI request, the Department will contact you to
acknowledge your request. Please be aware that there has been a
significant increase in the number of FOI requests received and there may
be delays in the processing of your request.

Please note that the Department’s FOI Section does not process the
following types of requests:

Notification of Change in Circumstances

The FOI Section does not process these forms. You should resubmit Form
1022 to the office where you lodged your visa application or to the
nearest office of the Department.

Notification of incorrect answers

The FOI Section does not process these forms. You should resubmit Form
1023 to the office where you lodged your visa application or to the
nearest office of the Department.

Australian Citizenship Enquiries

The Department has an administrative process to assist individuals with
this type of request. Please complete form 119, by clicking on the
following link:
[1]http://www.border.gov.au/Forms/Documents...
You may return the completed form and attachments to the Department by
mail. Please refer to page 8 of form 119 for details on where to send your
request.

Movement Records

The Department has an administrative process to assist individuals with
this type of request. Please complete form 1359, by clicking on the
following link:
[2]http://www.border.gov.au/FormsAndDocumen....
You may return the completed form to the Department either by mail; or in
person, to your nearest office. Please refer to page 1 and 2 for details
on where to send your request.

Superannuation – Evidence of Immigration Status

The Department has an administrative process to assist individuals with
this type of request. Please complete form 1194, by clicking on the
following link:
[3]http://www.border.gov.au/Forms/Documents...
You may return the completed form to the Department either by email; post;
or fax. Please refer to page 1 for details on where to send your request.

Update Passport Details

If your query relates to a updating your address or passport details,
please refer to the following link:
[4]http://www.border.gov.au/Lega/Lega/Form/....

General Enquiries

If your enquiry is about visas, trade, or is general in nature, and does
not relate directly to a Freedom of Information request, you should
contact the department’s general enquiries line at the following link:
[5]http://www.border.gov.au/about/contact/m....

If your request does not relate directly to a Freedom of Information
request, and alternative contact details have been provided above, your
email will not be actioned by the FOI Section.

Yours Sincerely

FOI Helpdesk

Freedom of Information Section

Department of Immigration and Border Protection

Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately. This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.

Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited.
DIBP respects your privacy and has obligations under the Privacy Act 1988.

Unsolicited commercial emails MUST NOT be sent to the originator of this
email.

References

Visible links
1. http://www.border.gov.au/Forms/Documents...
2. http://www.border.gov.au/FormsAndDocumen...
3. http://www.border.gov.au/Forms/Documents...
4. http://www.border.gov.au/Lega/Lega/Form/...
5. http://www.border.gov.au/about/contact/m...

In reply please quote:
FOI Request: FA 16/05/00333
File Number: ADF2016/19100

Dear Mr Wolverton

Acknowledgement of Freedom of Information Access request

This email refers to an access request received under the Freedom of Information Act 1982 (the FOI Act) on 3 May 2016 seeking access to:
'all emails/memos/newsletters sent to all staff in the agency in the last month.'

Your request has been allocated FOI request number FA 16/05/00333. Please include your FOI request number in all correspondence with the Freedom of Information Section.

Processing times
The statutory time allowed under the FOI Act for processing requests is 30 days. Requests are generally processed in the order in which they are received.

Request for an extension of time
Please be aware that the Department has seen a significant increase in the number of FOI requests received. As a result there are expected delays involved with the processing of FOI requests at the present time. Generally, requests will be processed in the order that they are received. The Department will endeavour to finalise your request as quickly as possible. For this reason the Department seeks your agreement under s.15AA of the FOI Act to extend the timeframe for the processing of your request by 30 days. It would assist the Department in managing its FOI caseload if you could provide a response to this request by close of business, Friday 19 February 2016.

Exclusion of non-SES staff personal details and SES telephone contact details
The Department’s policy is to exclude the personal details of officers not in the Senior Executive Service (SES), as well as the mobile and work telephone numbers of SES staff, contained in documents that fall within scope of an FOI request. If you require names and contact details of non-SES officers, or direct telephone numbers of SES staff, please inform us so the decision maker may consider your request. Otherwise we will take it that you agree to that information being excluded from the scope of your request.

Publication of document
Where documents are released to you in response to your request, the Department may be required to publish these documents on its website within 10 working days in accordance with section 11C of the FOI Act. Publication will not be required where the documents contain personal or business affairs information.

Contacting the FOI Section
If you wish to discuss your access request you may contact the FOI Section using the details provided below.

Contacting the Department
You can contact us with an enquiry in a number of ways including by email, through our website, by telephone, through our Service Centres or offices around the world, or in person. In Australia you can call 13 18 81 between 9am and 4pm Monday to Friday. Details on submitting a webform, or contacting our offices outside Australia are available on our website at www.border.gov.au.

With kind regards
Alison Smith
FOI Officer | Freedom of Information Section
Information Management Branch | Corporate Support Division
Department of Immigration and Border Protection
E| [email address]
Please consider the environment before printing this email

-----Original Message-----
From: Keith Wolverton [mailto:[FOI #1911 email]]
Sent: Tuesday, 3 May 2016 10:18 AM
To: FOI
Subject: Freedom of Information request - All-staff emails

Dear Department of Immigration and Border Protection,

I request all emails/memos/newsletters sent to all staff in the agency in the last month.

Yours faithfully,

Keith Wolverton

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[FOI #1911 email]

Is [email address] the wrong address for Freedom of Information requests to Department of Immigration and Border Protection? If so, please contact us using this form:
https://www.righttoknow.org.au/change_re...

This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:
https://www.righttoknow.org.au/help/offi...

If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

Important Notice: The content of this email is intended only for use by the individual or entity to whom it is addressed. If you have received this email by mistake, please advise the sender and delete the message and attachments immediately. This email, including attachments, may contain confidential, sensitive, legally privileged and/or copyright information.

Any review, retransmission, dissemination or other use of this information by persons or entities other than the intended recipient is prohibited. DIBP respects your privacy and has obligations under the Privacy Act 1988.

Unsolicited commercial emails MUST NOT be sent to the originator of this email.

hide quoted sections

Good morning Mr Wolverton

I refer to your request below, and would be grateful if you could please clarify the scope in order that the Department may commence the task of identifying the documents that fall within the scope of your request.

One interpretation of the scope of your request is that you are seeking access to all emails sent to all staff within the Department. This would constitute an unreasonably large number of documents.

One alternative interpretation of the scope is that you are seeking access to all emails sent to "All Staff", being a specific mailing address within the Department's email system.

Could you please clarify so that the Department may identify which documents fall within the scope of your request?

In addition, in the event that your request is for emails sent to the specific email address "All Staff", a number of these emails may contain links to further information - can you please advise whether you require that additional information to also be retrieved, noting that this will increase the size and complexity of your request. As an alternative to this, you may in the first instance, wish to limit your request to the emails only, and once a decision has been finalised on the release of those emails, consider whether you wish to submit a subsequent request for additional documents, based on the information that may be released to you.

It would assist the Department with the processing of your request if you could provide a response to these queries by no later than Monday 9 May 2016.

With kind regards
Freedom of Information Section
Information Management Branch | Corporate Support Division
Department of Immigration and Border Protection
E| [email address]
Please consider the environment before printing this email