Access to CCTV footage of Train carriage
Dear Sydney Trains,
My daughter accidentally left her Yamaha YFL 472 flute in CCN to Newcastle interchange N173 8V train while she was traveling from from Gosford to Hornsby on 28st Feb 2022. The train left Gosford at 3:33pm and arrived in Hornsby at 4:21pm and then headed to Central. She was sitting in one of the middle carriages almost in the middle of the train. She was wearing a school sport uniform and her hair are black with orange highlights. She was also wearing her hair in a ponytail. My daughter already lodged a report about lost properties to NSW Train and your friendly staff helped us in multiple occasions and checked the lost and found system. However. we failed find the item and I believe the flute is taken by someone. This musical instrument cost us $2,000 and is essential for my daughter’s music training.
I would appreciate if CCTV footages for that train could be checked to help us find the item.
Yours faithfully,
Shahrouz Mohaghegh
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Afternoon Shahrouz,
Thank you for contacting the TfNSW, Information Access Unit.
Your request has been forwarded onto the relevant business area of Sydney Trains to review. Once a response is received, our office will correspond to advise of the search result.
Next Step:
Should you wish to then apply to access the footage captured, you can consider making a formal access application under the Government Information (Public Access) Act 2009 (GIPA Act).
Information regarding the application process, fee and form can be found on our website at the following link;
https://www.transport.nsw.gov.au/about-u...
Agencies are required to decide an access application within 20 working days of receiving the application (subject to any suspension or extension required).
Please note:
* CCTV footage is provided as “Viewing Only”.
* An application will not guarantee access to the requested information.
Kind regards,
Grace
Grace Fong
Resource & Compliance Support Officer
Legal, Privacy & Internal Audit
Corporate Services
Transport for NSW
T (02) 9983 2278 E [email address]
T (02) 9549 9904 (IAU Switch)
transport.nsw.gov.au
PO Box K659
HAYMARKET NSW 1240
If you require a copy of the CCTV footage for legal proceedings, a subpoena will be required. You may need to consider filing a subpoena with the court for this information.
Afternoon Shahrouz,
I make reference to your informal request for CCTV footage at traveling from Gosford to Hornsby train on 28 Feb 2022.
A search was undertaken by the relevant area of Sydney Trains and been advised NO on board footage available as an older style V-Set train with no cameras.
Platform footage for the timeframe of your request has now been preserved that may be relevant to your request.
Should you wish to apply to access the footage captured, please make a formal access application under the Government Information (Public Access) Act 2009 (GIPA Act).
Information regarding the application process, fee and form can be found on our website at the following link; https://www.transport.nsw.gov.au/about-u... - online application https://www.transport.nsw.gov.au/about-u.... Please quote ref no: 22I-0569.
Upon receipt of your application, agencies are required to decide an application within 20 working days (subject to any suspension or extension required).
Kind regards,
Grace
Grace Fong
Resource & Compliance Support Officer
Legal, Privacy & Internal Audit
Corporate Services
Transport for NSW
T (02) 9983 2278 E [email address]
T (02) 9549 9904 (IAU Switch)
transport.nsw.gov.au
PO Box K659
HAYMARKET NSW 1240