You have contacted the ACCC’s FOI team. We respond only to FOI requests
and FOI enquiries to the ACCC under the Freedom of Information Act 1983. 

To report a scam, consumer issue or to make a general enquiry with the
ACCC you’ll need to do so online:  

+ [1]report a scam  
+ [2]report a consumer issue 
+ [3]make a general enquiry with the ACCC.  

If you need to speak with someone about your consumer issue, general
enquiry or scam report, please contact the ACCC's Infocentre on 1300 302
502. 

Spam emails and unwanted phone calls/faxes can be reported to the
Australian Communications and Media Authority: [4]ACMA report spam or
[5]ACMA unwanted calls/faxes 

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IMPORTANT: This email from the Australian Competition and Consumer
Commission (ACCC), and any attachments to it, may contain information that
is confidential and may also be the subject of legal, professional or
other privilege. If you are not the intended recipient, you must not
review, copy, disseminate, disclose to others or take action in reliance
on, any material contained within this email. If you have received this
email in error, please let the ACCC know by reply email to the sender
informing them of the mistake and delete all copies from your computer
system. For the purposes of the Spam Act 2003, this email is authorised by
the ACCC www.accc.gov.au

References

Visible links
1. https://www.scamwatch.gov.au/report-a-scam
2. https://www.accc.gov.au/contact-us/conta...
3. https://www.accc.gov.au/contact-us/conta...
4. https://www.acma.gov.au/stop-getting-spam
5. https://www.acma.gov.au/protect-yourself...

OFFICIAL

Dear Alex

The Australian Competition and Consumer Commission (ACCC) acknowledges
receipt of your email of 30 November 2023 requesting, under the Freedom of
Information Act 1982 (Cth), to:

‘..the Style Guides/Brand Guides/Writing Guides currently used for the
Australian Competition and Consumer Commission’

Timeframe for processing your request

The ACCC has 30 days to process your request, beginning 30 November 2023.
This timeframe may be extended by the ACCC where consultation with third
parties is necessary.

Charges

If the ACCC decides that you should pay a charge to process your request,
we will notify you of the likely cost of processing your request and your
options if you disagree. The statutory timeframe is placed on hold from
when this is sent to you and resumes at a later time.

We will notify you of any charges in relation to your request as soon as
practicable.

Consultation with third parties

The ACCC may be required to consult with businesses or individuals (third
parties) where you have sought information about those third parties. The
Act grants an extra 30 days processing time for the ACCC to undertake this
consultation. You will be advised if we extend the timeframe to allow
third party consultation.

Decision

A decision maker will assess the documents (if any) to decide if we can
release them, or if they are exempt from release. We will send you the
decision and notify you of your review rights.

We will only release documents once any applicable processing charge is
paid.

If we cannot locate any documents that are covered by the scope of your
request, we will advise you of this and your review rights.

Publication of documents released under FOI

Material released under FOI may be published on our website unless we
consider it unreasonable to do so.

If you have any questions regarding the above, please contact me on
(02) 6243 1244.

Yours sincerely

Sonya Petreski (She/Her)
FOI Officer | Corporate Law Unit | Specialist Advice and Services Division
(SASD)

Australian Competition & Consumer Commission
Ngunnawal Country
23 Marcus Clarke Street, Canberra ACT 2601
GPO Box 3131, Canberra ACT 2601

T 02 6243 1244
Hours I Monday to Friday

[1]accc.gov.au

[2]ACCC Logo
 

The ACCC acknowledges the traditional owners and custodians of Country
throughout Australia and recognises their continuing connection to the
land, sea and community. We pay our respects to them and their cultures;
and to their Elders past, present and future.

---

IMPORTANT: This email from the Australian Competition and Consumer
Commission (ACCC), and any attachments to it, may contain information that
is confidential and may also be the subject of legal, professional or
other privilege. If you are not the intended recipient, you must not
review, copy, disseminate, disclose to others or take action in reliance
on, any material contained within this email. If you have received this
email in error, please let the ACCC know by reply email to the sender
informing them of the mistake and delete all copies from your computer
system. For the purposes of the Spam Act 2003, this email is authorised by
the ACCC www.accc.gov.au

References

Visible links
1. https://accc.gov.au/
2. https://www.accc.gov.au/

OFFICIAL

Dear Alex,

Please find the attached for your consideration.

Kind regards,

Sonya Petreski (She/Her)
FOI Officer | Corporate Law Unit | Specialist Advice and Services Division
(SASD)

Australian Competition & Consumer Commission
Ngunnawal Country
23 Marcus Clarke Street, Canberra ACT 2601
GPO Box 3131, Canberra ACT 2601

T 02 6243 1244
Hours I Monday to Friday

[1]accc.gov.au

[2]ACCC Logo
 

The ACCC acknowledges the traditional owners and custodians of Country
throughout Australia and recognises their continuing connection to the
land, sea and community. We pay our respects to them and their cultures;
and to their Elders past, present and future.

---

IMPORTANT: This email from the Australian Competition and Consumer
Commission (ACCC), and any attachments to it, may contain information that
is confidential and may also be the subject of legal, professional or
other privilege. If you are not the intended recipient, you must not
review, copy, disseminate, disclose to others or take action in reliance
on, any material contained within this email. If you have received this
email in error, please let the ACCC know by reply email to the sender
informing them of the mistake and delete all copies from your computer
system. For the purposes of the Spam Act 2003, this email is authorised by
the ACCC www.accc.gov.au

References

Visible links
1. https://accc.gov.au/
2. https://www.accc.gov.au/