A copy of all “Disability Snapshot” documents.
Dear National Disability Insurance Agency,
I am requesting access under the Freedom of Information Act 1982 (FOI Act), to the following documents:
[ START SCOPE OF REQUEST ]
- A copy of all “Disability Snapshot” documents held by the NDIA.
I agree for the surnames and contact details of any staff to be redacted, but please otherwise provide the documents in their entirety.
[ END SCOPE OF REQUEST ]
Note: Known examples of “Disability Snapshot” documents include the two released previously under FOI 23/24-1328, titled "Psychosocial Disability Snapshot" and “Schizophrenia Disability Snapshot", as listed on the disclosure log.
I look forward to your response.
Kind regards,
Emily Lacey
Thank you for your email to the National Disability Insurance Agency
(NDIA) Freedom of Information (FOI) team.
Please note: due to a high volume of requests, our ability to respond to
you in a timely manner may be affected. We will action your request as
soon as possible and will endeavour to process your matter within the
legislative deadlines. We may need to seek your agreement to an extension
of time. We appreciate your understanding if this is required.
Participant Information
Did you know the NDIA has other ways to access the documents and
information that we hold?
Participants, Guardians and Nominees can obtain copies of some participant
information through our National Contact Centre (NCC). For more
information about what’s available through the NCC, please contact 1800
800 110.
Please visit our [1]Access to Information webpage to find out more about
accessing information through:
* The [2]Participant Information Access (PIA) scheme
* The [3]Information Publication Scheme (IPS)
* The [4]myplace portal for participants
* The [5]myplace portal for providers
Access to Data
You can also request data and statistics. Please visit our [6]Data and
insights webpage page for further information.
If you are able to obtain your information from a source listed above, you
can withdraw your FOI request by emailing [7][NDIA request email]
Further Information
Information about how to make an FOI request can be found on our website:
[8]Freedom of Information
Should you have a query unrelated to FOI, please contact the Agency by
email at [9][email address] or via webchat at [10]ndis.gov.au.
Alternatively, you can also contact us by phoning 1800 800 110.
Kind regards
Freedom of Information Team
Complaints Management & FOI Branch
General Counsel Division
National Disability Insurance Agency
E [11][NDIA request email]
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
References
Visible links
1. https://www.ndis.gov.au/about-us/policie...
https://www.ndis.gov.au/about-us/policie...
2. https://www.ndis.gov.au/about-us/policie...
https://www.ndis.gov.au/about-us/policie...
3. https://www.ndis.gov.au/about-us/policie...
https://www.ndis.gov.au/about-us/policie...
4. https://www.ndis.gov.au/participants/usi...
https://www.ndis.gov.au/participants/usi...
5. https://www.ndis.gov.au/providers/workin...
https://www.ndis.gov.au/providers/workin...
6. https://data.ndis.gov.au/
https://data.ndis.gov.au/
7. mailto:[NDIA request email]
mailto:[NDIA request email]
8. https://www.ndis.gov.au/about-us/policie...
https://www.ndis.gov.au/about-us/policie...
9. mailto:[email address]
mailto:[email address]
10. https://www.ndis.gov.au/
https://www.ndis.gov.au/
11. mailto:[NDIA request email]
Dear Emily Lacey
Freedom of Information Request: Acknowledgement
Thank you for your request of 17 September 2024, made under the Freedom of
Information Act 1982 (FOI Act), for copies of documents held by the
National Disability Insurance Agency (NDIA).
Scope of your Request
You have requested access to:
“ A copy of all “Disability Snapshot” documents held by the NDIA.”
Processing Timeframes
In accordance with section 15(5)(b) of the FOI Act, a 30-day statutory
period for processing your request commenced from 18 September 2024. This
30-day period expires on 17 October 2024.
The 30-day period can be extended in a number of ways, including with your
agreement.
Unfortunately, it is currently taking us a little longer than 30 days to
process FOI requests. I am therefore seeking your agreement to a 30-day
extension of time under section 15AA of the FOI Act. If you agree to this
extension, the new due date for us to decide on your request will be 16
Noovember 2024
If you do not agree and we are unable to process your request within the
30-day period expiring on 17 October 2024, we will be deemed to have
refused your request and you will not have a right to seek internal review
of that decision. You will, however, retain your right to external review
by the Australian Information Commissioner.
Please let us know if you agree by 4 October 2024.
Disclosure Log
Subject to certain exceptions, documents released under the FOI Act will
be published on the NDIA’s disclosure log located on our website.
If you have any concerns about the publication of the documents you have
requested, please contact me.
Next steps
Your request will be allocated to an authorised FOI decision-maker. The
decision-maker may need to contact you to discuss a range of matters,
including refining the scope of your request.
We will contact you using the email address you have provided. Please
advise if you would prefer us to use an alternative means of contact.
In the meantime, if you have any questions or need help, please contact us
at [1][NDIA request email].
Regards
Mykal
Freedom of Information Officer
Complaints Management & FOI Branch
General Counsel Division
National Disability Insurance Agency
E [2][NDIA request email]
[3]NDIA logo
[4]LGBTIQA+ rainbow graphic
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
[5]Aboriginal and Torres Strait Islander flags graphic
Dear Mykal,
I do not give my consent for an extension of time under the terms you have suggested. I would be happy to negotiate an extension of up to a 30 days if it involves a staged release of the documents, to allow you more time to process and complete the request, so that I'm not left with receiving nothing during the initial 30 day period.
I understand that refusing an extension will remove my ability to apply for an internal review, but as stated by the OAIC, the expiry of the timeframe gives the applicant the right to apply for IC review of a deemed decision – it does not remove the agency’s obligation to process the request and provide the requested documents to the applicant as soon as possible.
Regardless, you still have 15 days before the initial decision period expires on October 17th, and I hope you are able to use this processing time productively. If a staged release isn't practicable from your side, the agency is welcome to request an extension of time directly from the Information Commissioner.
Kind regards,
Emily Lacey
Dear Mykal,
I am contacting you to follow up on my previous email (sent October 2nd), and ask again if a staged release of the documents would be possible if I were to agree to a 30 day extension. As it stands, the due date for this request is Thursday next week (October 17th).
I would really like to be able to come to an agreement so that I am not left waiting empty handed for 60 days, and the agency isn't left having to report any more unfavourable response timeframe stats to the OAIC. It can be a win for us both!
Kind regards,
Emily Lacey
Dear Mykal,
This request is due in only 3 days, this Thursday the 17th. I am contacting you to follow up on my previous emails (sent October 2nd and 10th), to ask again if a staged release of the documents would be possible if I were to agree to a 30 day extension.
Please respond.
Kind regards,
Emily Lacey
Dear Emily,
Thank you for your email, your request relates to one specific document
type which would mean that the relevant documents would be provided,
prepared, and processed all at once.
If the opportunity becomes available for the documents to be released in
stages, we will reach out to contact you.
We have now assigned an authorised FOI decision-maker to your request and
will have your request processed as soon as possible.
If you have any questions or concerns in the meantime, please do not
hesitate to contact our team [1][email address].
Kind Regards
Megan
Freedom of Information Officer
Governance, Risk & Legal - Complaints Management and FOI
General Counsel Division
National Disability Insurance Agency
E [2][email address]
[3]NDIA logo
[4]LGBTIQA+ rainbow graphic
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
[5]Aboriginal and Torres Strait Islander flags graphic
Dear Megan,
I hate to tell you something you already know, but this request is 12 days overdue and the agency has now had 42 days to process it. Do you please have an update on when I can expect the documents?
Kind regards,
Emily Lacey
Hi Emily,
Thank you for your email, I apologise for the delay.
Your request has now been assigned to an authorised decision maker and the
Internal Consultation process has commenced.
Unfortunately, I cannot advise you of a date this request will be
completed, however, we endeavour to have this request finalised as soon as
practically possible.
Kind Regards
Megan
Freedom of Information Officer
Governance, Risk & Legal - Complaints Management and FOI
General Counsel Division
National Disability Insurance Agency
E [1][email address]
[2]NDIA logo
[3]LGBTIQA+ rainbow graphic
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
[4]Aboriginal and Torres Strait Islander flags graphic
This request is 23 days overdue and the agency has had 53 days total to process it. Please provide the documents as is required by law.
Hi Emily,
I apologise for the delay in processing your request.
Please note we have now completed the Internal Consultation process and
your application is now in the final stages of processing.
We endeavour to have your request finalised as soon as practically
possible.
Kind Regards
Megan
Freedom of Information Officer
Complaints Management & FOI Branch
General Counsel Division
National Disability Insurance Agency
E [1][email address]
[2]NDIA logo
[3]LGBTIQA+ rainbow graphic
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
[4]Aboriginal and Torres Strait Islander flags graphic
Dear Emily Lacey
Thank you for your request for information.
Please find attached correspondence and documents in relation to your
request. If you require these in a different format, please let us know.
Please contact us at [1][NDIA request email] if you have any questions or
require help.
Thank you.
Kind regards
Kate
Senior FOI Officer
Complaints Management & FOI Branch
General Counsel Division
National Disability Insurance Agency
E [2][NDIA request email]
[3]NDIA logo
[4]LGBTIQA+ rainbow graphic
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
[5]Aboriginal and Torres Strait Islander flags graphic
References
Visible links
1. mailto:[NDIA request email]
2. mailto:[NDIA request email]