This is an HTML version of an attachment to the Freedom of Information request 'A complete list of "AAT Case Management Guide" document titles.'.



Our reference: FOI 24/25-0142 
 
GPO Box 700 
Canberra   ACT   2601 
1800 800 110 
14 November 2024 
ndis.gov.au 
 
 
Emily Lacey 
 
By email: xxxxxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxx.xx  
 
 
Dear Emily Lacey 
 
Freedom of Information request — Notification of Decision 
 
Thank you for your correspondence of 1 August 2024 (your correspondence), seeking 
access under the Freedom of Information Act 1982 (FOI Act) to documents held by the 
National Disability Insurance Agency (NDIA). 
 
The purpose of this letter is to provide you with a decision on your request. 
 
Scope of your request 
You have requested access to the fol owing documents: 
  “…1. A complete list of all "AAT Case Management Guide" documents held by the NDIA. 
Please include the follow details for each item: 
- Document title. 
- File name. 
- Date published/created. 
- Version number. 
- Whether it is "APPROVED" or "DRAFT". 
 
2. An un-redacted version of FOI 23/24-0201 DOCUMENT 3 (document reads: 

"Attachment B: AAT Case Management Guides Topic List")…” 
 
Extension of time 
On 30 August 2024, you agreed to a 30-day extension of time under section 15AA of the FOI 
Act, making 30 September 2024 the new date to provide you with a decision on access. 
 
Search efforts 
The Legal Practice and Capability Branch searched and located one (1) document, and 
created one (1) document, pursuant to section 17 of the FOI Act relevant to the scope of 
your request.  
 
Section 17 of the FOI Act 

Section 17(1)(c)(i) of the FOI Act states: 
 
 
Where: 
 
 
The agency could produce a written document containing the information in 
 
 
discrete form by: 
 
 
 
The use of a computer or other equipment that is ordinarily available 
 
 
 
to the agency for retrieving or collating stored information 
 



 
The agency shall deal with the request as if it were a request for access to a written 
 
document so produced and containing that information and, for that purpose, this Act 
 
applies as if the agency had such document in its possession. 
 
The Legal Practice and Capability Branch were unable to locate a document relevant to item 
1 of your request, however, were able to create one by the use of a computer. 
 
Decision  

I am authorised to make decisions under section 23(1) of the FOI Act. My decision on your 
request and the reasons for my decision are set out below.  
 
I have identified two (2) documents, which fall within the scope of your request.  
 
I have decided to: 
  •  grant access to 2 documents in full 
 
In reaching my decision, I took the fol owing into account: 
  •  your correspondence outlining the scope of your request 
•  the nature and content of the documents falling within the scope of your request 
•  the FOI Act  
•  The FOI Guidelines 
•  the result of consultation with relevant NDIA staff 
•  factors relevant to my assessment of whether or not disclosure would be in the public 
interest 
•  the NDIA’s operating environment and functions. 
 
Release of documents 
The documents for release, as referred to in the Schedule of Documents at Attachment A
are enclosed. 
 
Rights of review 
Your rights to seek a review of my decision, or lodge a complaint, are set out at 
Attachment B
 
Should you have any enquiries concerning this matter, please do not hesitate to contact me 
by email at xxx@xxxx.xxx.xx. 
 
Yours sincerely 
 
Patrick (PHO293) 
Senior Freedom of Information Officer 
Complaints Management & FOI Branch 
General Counsel Division 
2 


 
ATTACHMENT A  
Schedule of Documents for FOI 24/25-0142 
 
Document 
Page 
Description 
Access Decision 
Comments 
number 
number 

1-2 
List of AAT Case Management 
FULL ACCESS 
Created pursuant to section 
Guides 
 
17 of the FOI Act 
 
Date: Not Applicable 
 


AAT Case Management Guides 
FULL ACCESS 
 
Topic List 
 
 
Date: Not Applicable 



 
ATTACHMENT B 
Your review rights  
 
As this matter was a deemed refusal, internal review of this decision is not an option. 
However, if you have concern with any aspect of this decision, please contact the NDIA FOI 
team by email xxx@xxxx.xxx.xx or by post: 
 
Freedom of Information Section 
Complaints Management & FOI Branch 
General Counsel Division 
National Disability Insurance Agency 
GPO Box 700 
CANBERRA ACT 2601  
 
Review by the Office of the Australian Information Commissioner 

The FOI Act gives you the right to apply to the Office of the Australian Information 
Commissioner (OAIC) to seek a review of this decision. 
 
If you wish to have the decision reviewed by the OAIC, you may apply for the review, in 
writing, or by using the online merits review form available on the OAIC’s website at 
www.oaic.gov.au, within 60 days of receipt of this letter.  
 
Applications for review can be lodged with the OAIC in the following ways: 
 
Online: www.oaic.gov.au  
Post:   GPO Box 5218, Sydney NSW 2001 
Email:  xxxxxxxxx@xxxx.xxx.xx 
Phone: 1300 363 992 (local cal  charge) 
 
Complaints to the Office of the Australian Information Commissioner or the 
Commonwealth Ombudsman 
You may complain to either the Commonwealth Ombudsman or the OAIC about actions 
taken by the NDIA in relation to your request. The Ombudsman wil  consult with the OAIC 
before investigating a complaint about the handling of an FOI request. 
 
Your complaint to the OAIC can be directed to the contact details identified above. Your 
complaint to the Ombudsman can be directed to: 
 
Phone: 1300 362 072 (local cal  charge) 
Email:  xxxxxxxxx@xxxxxxxxx.xxx.xx  
 
Your complaint should be in writing and should set out the grounds on which it is considered 
that the actions taken in relation to the request should be investigated.