This is an HTML version of an attachment to the Freedom of Information request '‘Personal and Environmental Circumstances Case’ questions and related Knowledge Articles.'.



Our reference: FOI 24/25-0141 
 
GPO Box 700 
Canberra   ACT   2601 
1800 800 110 
18 November 2024 
ndis.gov.au 
 
 
Emily Lacey 
 
 
By email: xxxxxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxx.xx 
 
 
Dear Emily Lacey 
 
Freedom of Information request — Notification of Decision 
 
Thank you for your correspondence of 31 July 2024 (your correspondence), seeking 
access under the Freedom of Information Act 1982 (FOI Act) to documents held by the 
National Disability Insurance Agency (NDIA)
 
The purpose of this letter is to provide you with a decision on your request. 
 
Scope of your request 
You have requested access to the fol owing documents: 
“1. Al  of the "personal and environmental circumstances case" questions and response 
options in PACE used for "child applicants younger than 7". 
 
2. Al  of the "personal and environmental circumstances case" questions and response 

options in PACE used for "applicants 7 to 14 years". 
 
3. Al  of the "personal and environmental circumstances case" questions and response 

options in PACE used for "applicants over 15". 
 
4. Article "Early childhood - Overview - Personal Environmental Circumstances (PEC) 

including Capacity Building questions". 
 
5. Article "Early childhood - How to complete the Personal Environmental Circumstances 

(PEC) Capacity Building questions". 
 
6. Article "Record Housing information". 

 
7. Article "Record Daily Support information". 

 
8. Article "Record Carers information". 

 
9. Article "Record Capacity Building information". 

 
10. Article "Record Employment and Training information". 

 
11. Article "Understand Functional Capacity Supports". 

 
 
 


link to page 2 Extension of time 
On 26 August 2024, you agreed to a 30-day extension of time under section 15AA of the FOI 
Act, making 29 September 2024 the new date to provide you with a decision on access. 
 
Expiration of time 
As we were not able to complete your application by the legislated due date of 29 
September 2024, your application is regarded as a deemed refusal under section 15AC of 
the FOI Act.  
 
Despite this, I have continued to process your application. I apologise for the delay and 
confirm that you retain your right to seek external review of this decision. Details are set out 
in Attachment B to this letter. 
 
Search efforts 
Searches were conducted by the Service Guidance and Practice Division, and twelve 
documents that fall within the scope of your request were located. 
 
Decision on access to documents 

I am authorised to make decisions under section 23(1) of the FOI Act. My decision on your 
request and the reasons for my decision are set out below.  
 
I have identified 12 documents, which fall within the scope of your request.  
 
The documents were identified by conducting searches of NDIA’s systems, using all 
reasonable search terms that could return documents relevant to your request, and 
consulting with relevant NDIA staff who could be expected to be able to identify documents 
within the scope of the request. 
 
I have decided to grant access to 10 documents in full, and 2 documents in part. 
 
In reaching my decision, I took the fol owing into account: 
 
•  your correspondence outlining the scope of your request 
•  the nature and content of the documents falling within the scope of your request 
•  the FOI Act  
•  the FOI Guidelines published under section 93A of the FOI Act 
•  consultation with relevant NDIA staff 
•  factors relevant to my assessment of whether or not disclosure would be in the public 
interest 
•  the NDIA’s operating environment and functions. 
 
Reasons for decision 
Personal privacy (section 47F)  
Section 47F of the FOI Act conditionally exempts a document(s) if its disclosure would 
involve the unreasonable disclosure of personal information about any person (including a 
deceased person). 
The FOI Act shares the same definition of ‘personal information’ as the Privacy Act.1 
Personal information means information or an opinion about an identified individual, or an 
individual who is reasonably identifiable: 
 
1 Paragraph 6.127 of the FOI Guidelines. 
2 

link to page 3 link to page 3 a.  whether the information or opinion is true or not 
b.  whether the information or opinion is recorded in a material form or not. 
 
I have identified material in the documents falling within scope of your request which 
contains personal information of a number of third parties. This information includes names 
and identifying information captured within document 5 and 6. I am satisfied this information 
meets the definition of personal information. 
I consider that disclosure of this information under the FOI Act would involve the 
unreasonable disclosure of personal information. In making this decision, I have had regard 
to all relevant factors, including: 
  •  the extent to which the information is well known; 
•  whether the person to whom the information relates is known to be (or to have been) 
associated with the matters dealt with in the document;  
•  the availability of the information from publicly accessible sources; and 
•  any other matters that the agency considers relevant.
 
Public interest considerations 
Irrelevant factors 
I have examined the irrelevant factors in section 11B(4) of the FOI Act and I am satisfied I 
have not taken into account any irrelevant factors in reaching my decision. 
Factors favouring disclosure 
In favour of disclosure, I have considered the factors outlined in section 11B(3) of the FOI 
Act, and I have determined that disclosure of the information in the documents would: 
(a) promote the objects of the FOI Act (including al  matters set out in sections 3 and 3A; 
 
This is because providing access to documents held by the NDIA allows for increased 
scrutiny, discussion, comment, and review of government held information.  
 
I have therefore decided to afford significant weight to these two (2) factors favouring 
disclosure of the documents to you. 
 
Factors weighing against disclosure 
The FOI Act does not list any factors weighing against disclosure. These factors wil  depend 
on the circumstances. However, the inclusion of the exemptions and conditional exemptions 
in the FOI Act recognises that harm may result from the disclosure of some types of 
documents in certain circumstances.  
 
In favour of non-disclosure, I have determined disclosure of the information could reasonably 
be expected to: 
 
•  affect an individual’s right to privacy by having their personal information in the public 
domain; and 
•  and cause a public interest harm. 
 
Documents 5 and 6 contains ‘Example wording for free text fields’ where participant 
experiences are used as examples of wording and structure. The Service Guidance and 
Practice Division have advised that when examples are used in their guidance material, they 
may be based off de-identified participant experiences as opposed to examples that are 
completely fictitious.  
 
2 Paragraph 6.128 of the FOI Guidelines. 
3 Section 47F(2) of the FOI Act. 
3 


 
The Service Guidance and Practice Division have been unable to confirm the nature of these 
examples. Given this, if they were based on de-identified participant experiences, I believe 
they would stil  reasonably identify a person. 
 
The integrity of the information contained in these examples is not diminished by the removal 
of identifying information. 
 
Given the definition of personal information as above and noting parliament’s intention is 
to protect the privacy of individuals is evidenced by the terms of both the Privacy Act 
1988 (Cth) and the National Disability Insurance Scheme Act 2013 (Cth), I am  satisfied 
the disclosure of this information could reasonably be expected to affect an individual’s 
right to privacy by having their personal information in the public domain, and cause a 
public interest harm. I have therefore decided to afford significant weight to these factors 
weighing against disclosure of the information in issue. 
 
On balance 
I am satisfied that disclosure of the information I have redacted from the document would be 
contrary to the public interest. I therefore conclude that it is exempt from 
disclosure. 
 
Accordingly, I have decided that the relevant information in Documents 5 and 6 is exempt 
under sections 47F of the FOI Act. 
Release of documents 
The documents for release, as referred to in the Schedule of Documents at Attachment A
are enclosed. 
 
Rights of review 
Your rights to seek a review of my decision, or lodge a complaint, are set out at 
Attachment B

Should you have any enquiries concerning this matter, please do not hesitate to contact me 
by email at xxx@xxxx.xxx.xx. 
Yours sincerely 
 
Patrick (PHO293) 
Senior Freedom of Information Officer 
Complaints Management & FOI Branch 
General Counsel Division 
4 


 
Attachment A  
Schedule of Documents for FOI 24/25-0141 
 
Document 
Page 
Description 
Access Decision 
number 
number 

1-21 
Personal and Environmental Circumstance (PEC) Questions and 
FULL ACCESS 
responses for all age groups 
 
Date: 2 September 2024 

22-23 
PEC Questions and Guidance for children younger than 7 v3 
FULL ACCESS 
 
Undated 

24-34 
Printable off-system PEC Children (7-14 years) v1 
FULL ACCESS 
 
Undated 

35-38 
Early Childhood Overview PEC Questions – Archived 
FULL ACCESS 
 
Date: 9 October 2023 

39-44 
Early Childhood - How to Complete the PEC Questions - Archived 
PARTIAL ACCESS 
 
Exemption claimed: 
Date: 9 October 2023 
s47F – personal privacy 

45-50 
EC - PEC - Capacity Building - How to complete Early Childhood 
PARTIAL ACCESS 
Supports Questions 
Exemption claimed: 
 
s47F – personal privacy 
Date: 9 October 2023 

51-52 
Record Housing Information v5 
FULL ACCESS 
 
Date: 16 June 2023 

53-55 
Record Information - Daily Supports v4 
FULL ACCESS 
 
Date: 21 June 2023 

56-58 
Record Carers Information v3 
FULL ACCESS 
 
Date: 21 June 2023 


Document 
Page 
Description 
Access Decision 
number 
number 
10 
59-61 
Record Information for Capacity Building v6  
FULL ACCESS 
 
Date: 14 December 2023 
11 
62-64 
Record Employment and Training Information v4 
FULL ACCESS 
 
Date: 23 November 2023 
12 
65-68 
Understand Functional Capacity Assessments v4 
FULL ACCESS 
 
Date: 16 June 2023 
 
 
 
6 


 
Attachment B 
Your review rights  
 
As this matter was a deemed refusal, internal review of this decision is not an option. 
However, if you have concern with any aspect of this decision, please contact the NDIA FOI 
team by email xxx@xxxx.xxx.xx or by post: 
 
Freedom of Information Section 
Complaints Management & FOI Branch 
General Counsel Division 
National Disability Insurance Agency 
GPO Box 700 
CANBERRA ACT 2601  
 
Review by the Office of the Australian Information Commissioner 

The FOI Act gives you the right to apply to the Office of the Australian Information 
Commissioner (OAIC) to seek a review of this decision. 
 
If you wish to have the decision reviewed by the OAIC, you may apply for the review, in 
writing, or by using the online merits review form available on the OAIC’s website at 
www.oaic.gov.au, within 60 days of receipt of this letter.  
 
Applications for review can be lodged with the OAIC in the following ways: 
 
Online: www.oaic.gov.au  
Post:   GPO Box 5218, Sydney NSW 2001 
Email:  xxxxxxxxx@xxxx.xxx.xx 
Phone: 1300 363 992 (local cal  charge) 
 
Complaints to the Office of the Australian Information Commissioner or the 
Commonwealth Ombudsman 
You may complain to either the Commonwealth Ombudsman or the OAIC about actions 
taken by the NDIA in relation to your request. The Ombudsman wil  consult with the OAIC 
before investigating a complaint about the handling of an FOI request. 
 
Your complaint to the OAIC can be directed to the contact details identified above. Your 
complaint to the Ombudsman can be directed to: 
 
Phone: 1300 362 072 (local cal  charge) 
Email:  xxxxxxxxx@xxxxxxxxx.xxx.xx  
 
Your complaint should be in writing and should set out the grounds on which it is considered 
that the actions taken in relation to the request should be investigated.