Details of request “Client Satisfaction surveys post 1 July 2022

Event history

This table shows the technical details of the internal events that happened to this request on Right to Know. This could be used to generate information about the speed with which authorities respond to requests, the number of requests which require a postal response and much more.

Caveat emptor! To use this data in an honourable way, you will need a good internal knowledge of user behaviour on Right to Know. How, why and by whom requests are categorised is not straightforward, and there will be user error and ambiguity. You will also need to understand FOI law, and the way authorities use it. Plus you'll need to be an elite statistician. Please contact us with questions.

id event_type created_at described_state last_described_at calculated_state link
245178  sent  2024-04-04 23:53:23 +1100  waiting_response  2024-04-04 23:53:23 +1100  waiting_response  outgoing  
247459  response  2024-04-10 11:37:07 +1000    2024-04-11 21:19:41 +1000  waiting_response  incoming  
247655  status_update  2024-04-11 21:19:41 +1000  waiting_response  2024-04-11 21:19:41 +1000  waiting_response   
254134  response  2024-05-03 10:16:10 +1000    2024-05-07 08:49:23 +1000  waiting_clarification  incoming  
255727  status_update  2024-05-07 08:49:23 +1000  waiting_clarification  2024-05-07 08:49:23 +1000  waiting_clarification   
255728  followup_sent  2024-05-07 09:19:06 +1000  waiting_response  2024-05-07 09:19:06 +1000  waiting_response  outgoing  
257330  response  2024-05-10 15:06:57 +1000    2024-05-17 17:39:05 +1000  rejected  incoming  
259587  status_update  2024-05-17 17:39:05 +1000  rejected  2024-05-17 17:39:05 +1000  rejected   
260283  response  2024-05-21 09:53:26 +1000    2024-05-25 09:58:24 +1000  rejected  incoming  
261041  status_update  2024-05-25 09:58:24 +1000  rejected  2024-05-25 09:58:24 +1000  rejected   
316562  edit  2024-11-25 03:45:18 +1100         
316563  edit  2024-11-25 03:45:18 +1100         
316564  edit  2024-11-25 03:45:18 +1100         
316565  edit  2024-11-25 03:45:19 +1100         
316566  edit  2024-11-25 03:45:19 +1100         
316567  edit  2024-11-25 03:45:19 +1100         
316568  edit  2024-11-25 03:45:19 +1100         
316569  edit  2024-11-25 03:45:19 +1100         
316570  edit  2024-11-25 03:45:19 +1100         
316571  edit  2024-11-25 03:45:19 +1100         

Here described means when a user selected a status for the request, and the most recent event had its status updated to that value. calculated is then inferred by Right to Know for intermediate events, which weren't given an explicit description by a user. See the search tips for description of the states.

You can get this page in computer-readable format as part of the main JSON page for the request. See the API documentation.