1. “Practice Guide - Disability-Related Health Supports” 2. “Practice Guide - Understanding Therapy Supports”
Dear National Disability Insurance Agency,
I am requesting access under the Freedom of Information Act 1982 (FOI Act), to the following documents as referred to in “Practice Guide - Determine Reasonable and Necessary Supports” —
1. “Practice Guide - Disability-Related Health Supports”
2. “Practice Guide - Understanding Therapy Supports”
And additionally —
3. The “Standard Operating Procedure” documents related to “Disability-Related Health Supports” and “Therapy Supports”
4. If "V25.0 (updated 2021-01-13)" of "Practice Guide - Determine Reasonable and Necessary Supports" is not the most recent version of this document currently in use, I also request access to the most current version of the "Practice Guide - Determine Reasonable and Necessary Supports" document.
Kind regards,
Karen Dempsey
Thank you for your email to the National Disability Insurance Agency
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Kind regards
Freedom of Information Team
Parliamentary, Ministerial and FOI Branch
Government Division
National Disability Insurance Agency
E: [11][NDIA request email]
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11. mailto:[NDIA request email]
Dear Karen Dempsey
Thank you for your request of 1 November 2023, made under the Freedom of
Information Act 1982 (FOI Act), for copies of documents held by the
National Disability Insurance Agency (NDIA).
Unless you advise otherwise, we will take it that you agree to names and
contact details of NDIA staff being excluded from the scope of your
request (that is, the information will be treated as irrelevant).
Processing timeframes
A 30-day statutory period for processing your request commenced from 2
November 2023 in accordance with section 15(2A)(c) of the FOI Act.
Therefore the due date for a decision on access was 1 December 2023. I
note this time has lapsed resulting in your request being a deemed refusal
under section 15AC of the FOI Act. I have only recently been allocated
your matter and I advise that I am happy to continue to process your
request.
This period may be extended if we need to consult with third parties or
for other reasons. We will advise you if this happens.
Scope:
From your request below, I understand you are requesting the following
documents from NDIA:
1. Practice Guide - Disability-Related Health Supports
2. Practice Guide - Understanding Therapy Supports
3. Standard Operating Procedure documents related to “Disability-Related
Health Supports” and “Therapy Supports”
Further help
Please contact us at [1][NDIA request email] if you have any questions or need
help.
We will contact you using the email address you provided. Please advise if
you would prefer us to use an alternative means of contact.
Kind Regards
Misty
She/Her
Assistant Director FOI
Governance, Risk & Legal - Complaints Management & FOI
General Counsel Division
National Disability Insurance Agency
I work Monday - Friday
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From: Karen Dempsey [5][FOI #10831 email]
Sent on: Wednesday, November 1, 2023 5:12:45 AM
To: foi [6][NDIA request email]
Subject: Freedom of Information request - 1. “Practice Guide -
Disability-Related Health Supports” 2. “Practice Guide -
Understanding Therapy Supports”
Categories: Bri; For sig matter review
[You don't often get email from
[7][FOI #10831 email]. Learn why this is
important at [8]https://aka.ms/LearnAboutSenderIdentific... ]
Dear National Disability Insurance Agency,
I am requesting access under the Freedom of Information Act 1982 (FOI
Act), to the following documents as referred to in “Practice Guide -
Determine Reasonable and Necessary Supports” —
1. “Practice Guide - Disability-Related Health Supports”
2. “Practice Guide - Understanding Therapy Supports”
And additionally —
3. The “Standard Operating Procedure” documents related to
“Disability-Related Health Supports” and “Therapy Supports”
4. If "V25.0 (updated 2021-01-13)" of "Practice Guide - Determine
Reasonable and Necessary Supports" is not the most recent version of this
document currently in use, I also request access to the most current
version of the "Practice Guide - Determine Reasonable and Necessary
Supports" document.
Kind regards,
Karen Dempsey
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[9][FOI #10831 email]
Is [10][NDIA request email] the wrong address for Freedom of Information
requests to National Disability Insurance Agency? If so, please contact us
using this form:
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This request has been made by an individual using Right to Know. This
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Dear Karen Dempsey
Thank you for your request for information.
Please find attached correspondence and documents in relation to your
request. If you require these in a different format, please let us know.
Please contact us at [1][NDIA request email] if you have any questions or
require help.
Thank you.
Kind regards
Misty
Assistant Director FOI
Complaints Management & FOI Branch
General Counsel Division
National Disability Insurance Agency
E: [2][NDIA request email]
[3]Title: NDIS delivered by the National Disability Insurance Agency
[4]LGBTIQA+ rainbow graphic
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
[5]Aboriginal and Torres Strait Islander flags graphic
Emily Lacey left an annotation ()
Hi Karen,
I noticed this request to the NDIA is a copy of the request I sent via righttoknow on the 10th of October 2023 (https://www.righttoknow.org.au/request/p...). Re-sending the request yourself won't speed up the NDIA's response, and may even further delay them. If you would like to be notified of their responses to my request, you can click "Follow" at the bottom of the page where my request is, and you will be emailed when there is any updates.
They have responded today with one of the documents I requested (Understanding Therapy Supports) and links to publicly available Our Guidelines documents they believe satisfy my request. I disagree, and have responded requesting an Internal Review of the decision. The FOI states they must review within 30 days, so we shall see what happens.
I hope we both get some answers x