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Good  afternoon, Mr Ashmore

Please find attached a letter of acknowledgement regarding your recent FOI
request.

Kind regards

Rhonda Blair

Support Officer, National Registry

T: 1800 550 460  

E.  [1][Veterans’ Review Board request email]

[2]VRB letterhead header.jpg

Coronavirus (COVID19) Notice

Your health and wellbeing is our priority.

In the interests of public safety and in an effort to implement social
distancing measures in response to the COVID19 situation, the VRB has
moved to conducting hearings by telephone only from Monday 23 March 2020.

As a result, VRB venues nationally will be closed from Monday 23 March
2020 to the public until further notice.

VRB Registry staff will contact you regarding your application. However,
should you require further information call  1800 550 460 to discuss.

Please be assured that we are doing all we can do to be flexible and cause
minimal disruption, while managing this evolving situation.​

Please check back regularly for updates.

show quoted sections

Good morning, Mr Ashmore

Please find attached a letter of response regarding your request for an
internal review lodged on 13 August 2021.

Kind regards

Rhonda Blair

Support Officer, National Registry

T: (02) 9213 7184  

E.  [1][Veterans’ Review Board request email]

[2]VRB letterhead header.jpg

Coronavirus (COVID19) Notice

Your health and wellbeing is our priority.

In the interests of public safety and in an effort to implement social
distancing measures in response to the COVID19 situation, the VRB has
moved to conducting hearings by telephone only from Monday 23 March 2020.

As a result, VRB venues nationally will be closed from Monday 23 March
2020 to the public until further notice.

VRB Registry staff will contact you regarding your application. However,
should you require further information call  1800 550 460 to discuss.

Please be assured that we are doing all we can do to be flexible and cause
minimal disruption, while managing this evolving situation.​

Please check back regularly for updates.

References

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1. mailto:[Veterans’ Review Board request email]

Dear Mr Ashmore

Freedom of Information Request: FOI 45175

The Department of Veterans’ Affairs (Department) has received a transfer
of your FOI request from the Veterans’ Review Board (VRB), under section
16(1) of the Freedom of Information Act 1982 (Cth) (FOI Act).

Your request was received by the VRB on 13 August 2021, transferred to the
Department on 25 August 2021, and made in the following terms:

“…the number of appeals finalized by the VRB and the number that were
varied in full or in part for

the following periods:

·       1 January 2020 to 30 June 2020,

·       1 July 2020 to 31 December 2020, and

·       1 January 2021 to 30 June 2021.”

In accordance with section 15(5)(b) of the FOI Act, the due date for a
decision on your request is 13 September 2021.

When the processing period may be extended or suspended

The current due date may be extended by up to 30 days if agreed by you
(section 15AA of the FOI Act). Also, the due date may be extended by an
additional 30 days in each instance, if your request is considered
voluminous or complex (section 15AB of the FOI Act) or if the Department
is required to undertake a third party consultation (sections 26A, 27 or
27A of the FOI Act). If any of these extensions apply, the Department will
notify you.

Additionally, there are occasions where the time to process your request
may be suspended. This will usually take place if a practical refusal
consultation process takes place (section 24AB of the FOI Act) or if a
charges notice is issued to process your request (section 29 of the FOI
Act). If the Department decides that either of these apply to your
request, the Department will notify you.

We will write again when the Department has more information. Further
information on FOI processing can be found at the website of the Office of
the Australian Information Commissioner at [1]https://www.oaic.gov.au/. 

Publication of documents

Please note that information released under the FOI Act may later be
published online on our disclosure log at
[2]https://www.dva.gov.au/about-dva/freedom...
subject to certain exceptions, such as if the documents relate to your own
personal information. The Department will advise you in its decision
whether details of your request will be published on the disclosure log or
not.

Contacting us about your request

We will contact you using the email address you have provided. Please
advise if you would prefer us to use an alternative means of contact.

If you have any questions, please contact us using the following details:

Post:                   Information Law Section, Legal Services & Audit
Branch

GPO Box 9998 CANBERRA   ACT   2601

Facsimile:           (02) 6289 6337

Email:                 [3][email address]

Kind regards,

Christine (Position number: 62212985)

Legal Officer

Information Law Section

Legal Services and Audit Branch

Department of Veterans’ Affairs

t 1800 838 372 | e [4][email address] | [5]www.dva.gov.au

p GPO Box 9998, Canberra ACT 2601

[6]cid:image001.png@01D0027A.1DAB84F0

P Please consider the environment before printing this email

References

Visible links
1. https://www.oaic.gov.au/
2. https://www.dva.gov.au/about-dva/freedom...
3. mailto:[email address]
4. mailto:[email address]
5. https://urldefense.com/v3/__http:/www.dv...

Dear Mr Ashmore

Request for extension of time to process your Freedom of Information
request

The Department of Veterans’ Affairs (Department) seeks your agreement
under section 15AA of the Freedom of Information Act 1982 (FOI Act) to
extend the timeframe for the processing of your request by 14 days. This
would extend the due date for your request to 27 September 2021.

We acknowledge that a response was expected from the Department by 13
September 2021, however due to the delayed transfer from the Veterans’
Review Board, the Department is still processing your request. We
apologise for this delay, and will make every effort to respond prior to
27 September 2021.

If you agree to this extension of time, the Department is required to
provide your name and contact details to the Office of the Australian
Information Commissioner (OAIC) for its records.

Please note that if you do not agree to this extension of time request, we
may have to apply to the OAIC for an extension of time under section 15AB
or section 15AC of the FOI Act. We will advise you if we intend to seek,
or have sought, any extensions of time from the OAIC.

It would assist the Department in managing its FOI caseload if you could
provide a response to this request before close of business 10 September
2021.

Please do not hesitate to contact us at [1][email address] if
you have any questions.

Kind regards,

Christine (Position number: 62212985)

Legal Officer

Information Law Section

Legal Services and Audit Branch

Department of Veterans’ Affairs

t 1800 838 372 | e [2][email address] | [3]www.dva.gov.au

p GPO Box 9998, Canberra ACT 2601

[4]cid:image001.png@01D0027A.1DAB84F0

P Please consider the environment before printing this email

References

Visible links
1. mailto:[email address]
2. mailto:[email address]
3. https://urldefense.com/v3/__http:/www.dv...

** Important message **

Thank you for your email.

Your email has been received by the Information Law Section within the
Department of Veterans’ Affairs and will be actioned as soon as possible.

We will seek to address your request within any statutory timeframes that
may apply and seek extensions of time where needed. If statutory
timeframes do not apply, we will aim to address your email within 30 days
or sooner where possible. 

If your email is a request for documents under the Freedom of Information
Act 1982, we will contact you within 14 days to acknowledge your request.
Please do not send duplicate emails as this may cause delays in response
time-frames.

We are committed to processing all requests as quickly as possible. We
will contact you if more time is needed to finalise your request. Further
information will be provided to you when the Department responds to your
request.

For more information about Information Access please visit the
Department’s website at [1]Freedom of information | Department of
Veterans' Affairs (dva.gov.au)

For more information about Freedom of Information generally, please visit
the Office of the Australian Information Commissioner’s website at
[2]Freedom of information — OAIC

Important note: For matters not relating to Information Access or Privacy,
please refer to the ‘Contact us’ page on the Department’s website at
[3]Contact us | Department of Veterans' Affairs (dva.gov.au)

Thank you.

Information Law Section
Department of Veterans' Affairs

References

Visible links
1. https://www.dva.gov.au/about-us/overview...
2. https://www.oaic.gov.au/freedom-of-infor...
3. https://www.dva.gov.au/about-dva/contact...

Dear Mr Ashmore

Please find attached the Statement of Reasons in relation to FOI 45175.

Kind regards,

Christine (Position number: 62212985)

Legal Officer

Information Law Section

Legal Services and Audit Branch

Department of Veterans’ Affairs

t 1800 838 372 | e [1][email address] | [2]www.dva.gov.au

p GPO Box 9998, Canberra ACT 2601

[3]cid:image001.png@01D0027A.1DAB84F0

P Please consider the environment before printing this email

References

Visible links
1. mailto:[email address]
2. https://urldefense.com/v3/__http:/www.dv...