This is an HTML version of an attachment to the Freedom of Information request 'AFCS's Processes for Systemic Issues'.

Date: Sat, 24 Apr 2021 07:57:01 +1000
Subject: Freedom of Information request - AFCS's Processes for Systemic Issues
From: Phillip Sweeney <xxxxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxx.xx>
To: FOI requests at ASIC <xxxxxxxxxx@xxxx.xxx.xx>

Dear Australian Securities and Investments Commission,

The Treasury is conducting a Review of the Australian Financial Complaints Authority and the terms of reference include "1.2 Are AFCA's processes for the identification and appropriate response to systemic issues arising from complaints effective"?

Evidence has been provided to David Locke of a systemic issue that relates to a majority of National Australia Bank's Australian Staff who were unlawfully transferred from a top-10 performing "not-for-profit" staff superannuation fund into the poor performing"for-profit" MLC Super Fund.

This transfer was in contravention of the governing rules of the fund and in contravention of superannuation laws.

David Locke has a duty to report this systemic misconduct to ASIC (as well as APRA).

The document (or documents I seek) are copies of any correspondence from David Locke (or AFCA) to ASIC that would confirm that David Locke has complied with his duty to report systemic misconduct to ASIC.

Yours faithfully,

Phillip Sweeney

-------------------------------------------------------------------

Please use this email address for all replies to this request:
xxxxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxx.xx

Is xxxxxxxxxx@xxxx.xxx.xx the wrong address for Freedom of Information requests to Australian Securities and Investments Commission? If so, please contact us using this form:
https://www.righttoknow.org.au/change_request/new?body=asic

This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:
https://www.righttoknow.org.au/help/officers

Please note that in some cases publication of requests and responses will be delayed.

If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.


-------------------------------------------------------------------