DISCLOSURE LOG - FOI 24/25-1121
DOCUMENT 1
Date Range 
Request 
Amount 
16 October 2019 to 7 March 2025 
How many complaints have been made about NDIA staƯ in total? 
14 674 
This data was generated from NDIA systems using all search terms that could reasonably be used to identify complaints about NDIA staff for the relevant period. 
The NDIA recognises the value of complaints in driving improvement and encourages its staff to identify and record all interactions that reflect dissatisfaction as complaints. The NDIA takes all complaints 
seriously, but it is important to note that not all complaints recorded are substantiated and/or warrant formal action.
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