DOCUMENT 1
Disclosure Log - FOI 24/25-0740
FOI 24/25-0740
Section 17 document
“… Can you please kindly provide the following key metrics and statistics for 'internal review of a decision' requests that are
commonly provided to management as follows:
1. The number of 'internal review of a decision' requests made by or on behalf of NDIS participants between July 2023 –
Occtober [sic] 2024
2. The number of 'internal review of a decision' requests that resulted in a confirmed between July 2023 - October 2024
Scope
3. The number of 'internal review of a decision' requests that resulted in a varied decision between July 2023 - October
2024
4. The number of 'internal review of a decision' requests that resulted in a set aside decision between July 2023 - October
2024
I ask that the data be provided in a monthly breakdown.
The report provided directly to management related to the 'internal review of a decision' metrics would also be acceptable...”
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Disclosure Log - FOI 24/25-0740
Response
1. The number of 'internal review of a decision' requests made by or on behalf of NDIS participants between July 2023 - September 2024.
Jul-23
Aug-23
Sep-23
Oct-23
Nov-23
Dec-23
Jan-24
Feb-24
Mar-24 Apr-24 May-24
Jun-24
Jul-24 Aug-24
Sep-24
2,966
3,221
3,193
3,648
4,273
3,720
3,203
3,075
2,764
2,572
3,315
3,059
3,580
3,754
3,143
2. The number of 'internal review of a decision' requests that resulted in a confirmed between July 2023 - September 2024.
Jul-23 Aug-23
Sep-23 Oct-23 Nov-23
Dec-23
Jan-24
Feb-24
Mar-24 Apr-24 May-24
Jun-24
Jul-24
Aug-24
Sep-24
1,291
1,442
1,581
1,644
1,649
1,039
730
1,078
1,356
1,294
1,798
1,639
2,213
2,712
2,567
3. and 4. The number of 'internal review of a decision' requests that resulted in a varied/set aside decision between July 2023 – September 2024.
Outcome
Jul-23
Aug-23
Sep-23 Oct-23
Nov-23
Dec-23
Jan-24
Feb-24
Mar-24 Apr-24 May-24
Jun-24
Jul-24 Aug-24 Sep-24
Vary - Set
664
733
679
722
636
391
285
159
222
470
1,460
753
870
946
793
Aside
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