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BSP-QEII
Recommendations
Communications Plan
Research and Practice Evidence
s22
– Director, Research and Practice Evidence
s22
– Acting Assistant Director, Practice Evidence
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Suite 1: Internal development of guidance
BSP Checklist for Specialist Behavio
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ur Support
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(SBS) Providers and NDIS Practitioners
Stage 1: Develop
Stage 2: Consult
Stage 3: Deliver
Completed
June – July 2022
August 2022
- Take checklist developed
- Consultation with clinical
- Refine checklist internally
by the National Behaviour
experts, internal experts,
with edits and feedback
Support team for
and practitioners to
from key Commission
providers to ensure they
ensure that the checklist
personnel
are meeting the
produced is accurate and
- Provide checklist on NQSC
conditions of restrictive
fit-for-purpose.
website and include in
practice use as stated in
- Speak with practitioners
relevant newsletters
the NDIS (Restrictive
on what their experiences
Practices and Behaviour
are and if any additional
Support) Rules 2018.
information or guidance is
required
BSP-QEII Recommendations Communications Plan
5
Updated BSP Template for Specialis
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Support (SBS) Providers and NDIS Practitioners
Stage 1: Develop
Stage 2: Consult
Stage 3: Deliver
Completed
June – July 2022
September 2022
- Internally develop
- Consultation with clinical
- Refine template internally
template for behaviour
experts, internal experts,
with edits and feedback
support plans to provide
and practitioners to
from key Commission
to specialist behaviour
ensure that the template
personnel
support providers and
produced is fit-for-
- Provide template on NQSC
NDIS practitioners.
purpose.
website and include in
- Speak with practitioners
relevant newsletters
on what their experiences
are and if any additional
information or guidance is
required
BSP-QEII Recommendations Communications Plan
6
Practice Guidance for NDIS Implemen
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ting
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Providers
Stage 1: Develop
Stage 2: Consult
Stage 3: Deliver
August 2022
December 2022
June 2023 TBC
- Develop guidance on how
- Consultation with clinical
- Incorporate edits and
to increase capabilities of
experts, internal experts,
feedback from key
NDIS providers in the
and providers to ensure
Commission personnel
implementation of
that the practice guidance
- Provide guidance on NQSC
behaviour support plans
produced is accurate and
website and include in
to improve the quality of
fit-for-purpose.
relevant newsletters
life of NDIS participants.
- Speak with providers on
- This project will be large
what their experiences are
and will require a separate
and if any additional
project and
information or guidance is
communications plan in
required
collaboration with
Comms.
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7
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Fact sheet for NDIS Participants
Stage 1: Develop
Stage 2: Consult
Stage 3: Deliver
Completed
June – July 2022
August 2022
- This stage has already
- Consultation with clinical
- Potentially commission
been completed by the
experts, internal experts,
video or audio developers
National Behaviour
and people with disability
to create versions that are
Support Team and
and their families is key to
accessible for people with
feedback received from
ensure that the fact sheet
varied access needs
Senior Practitioner.
is fit-for-purpose and in an
- Provide fact sheet on
- Fact sheet is on what a
accessible format.
NQSC website and include
constitutes a ‘good’
- Will also need to consult
in relevant newsletters
behaviour support service
internally on alternative
and how participants can
accessible formats such as
choose the right NDIS
easy-read or animated
provider for them.
versions.
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8
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Suite 2: Webinars
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Webinars for Specialist NDIS Practitioners
As a part of this communications plan, we plan to collaborate with the NDS to develop a series of
webinars for practitioners, providers, and participants. The below outlines the three webinars to improve
practioners’ practice of developing behaviour support plans. These webinars align with documents we
will develop earlier in this plan.
Webinar 1: Checklist for
Webinar 2: Guidance for
Webinar 3: Template for
practitioners
practitioners
behaviour support plans
March 2023
April 2023
May 2023
- Webinar on checklist for
- Webinar on how to
- Webinar on template
providers to ensure they
develop high-quality, best
developed by the National
are meeting the
practice behaviour
Behaviour Support team
conditions of restrictive
support plans, particularly
on how to use
practice use as stated in
in identified problem
Commission-developed
the NDIS (Restrictive
areas.
template for behaviour
Practices and Behaviour
- Invite A20 practitioner
support plans.
Support) Rules 2018
leads to do a ‘show and
tell’ of actions
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Webinars for SBS Providers
As a part of this communications plan, we plan to collaborate with the NDS to develop a series of
webinars for practitioners, providers, and participants. The below outlines the three webinars to improve
SBS providers’ practice. These webinars align with documents we will develop earlier in this plan and
with the webinars for practitioners.
Webinar 1: Checklist for
Webinar 2: Guidance for
Webinar 3: Template for
practitioners
practitioners
behaviour support plans
March 2023
April 2023
May 2023
- Webinar on checklist for
- Webinar on how to
- Webinar on template
providers to ensure they
develop high-quality, best
developed by the National
are meeting the
practice behaviour
Behaviour Support team
conditions of restrictive
support plans, particularly
on how to use
practice use as stated in
in identified problem
Commission-developed
the NDIS (Restrictive
areas.
template for behaviour
Practices and Behaviour
- Invite A20 practitioner
support plans.
Support) Rules 2018
leads to do a ‘show and
tell’ of actions
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Webinars for Providers and Participants
As a part of this communications plan, we plan to collaborate with the NDS to develop a series of
webinars for practitioners, providers, and participants. The below is a broad outline on the webinars for
providers and participants.
Providers Webinar
Participants Webinar
June 2023
June 2023
- Webinar to deliver guidance for providers
- Webinar for participants and their families
around behaviour support.
on communications material developed
around behaviour support plans and
choosing providers.
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Review
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Evaluate Communications Outcomes
It’s key that there is an evaluation phase at the end of the communications plan that all of the activities
are revisited and evaluated before the communications plan for 2023 is developed.
BSP Quality Implementation
Evaluate Outcomes
Revisit Communications Plan
End 2022
April 2023
June 2023
- We will examine
- Evaluate the outcomes
- Based off of the outcomes
‘implementation’ when
and reception of the
from the communications
undertake next review of
communications activities
plan evaluation, the
BSP quality.
that were developed.
communications plan
- Will require an update of
should be developed for
the communications plan
2023.
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