Decision to decline an extension of time application under s 15AB of
the Freedom of Information Act 1982
Agency
Services Australia
FOI applicant
Nosey Rosey
Date of Decision
3 January 2025
OAIC reference number
RQ24/05739
Agency reference number
82937
Decision
1.
I refer to the application made by Services Australia (the Agency) under s 15AB(1) of
the
Freedom of Information Act 1982 (Cth) (FOI Act) for an extension of time to process
Nosey Rosey’s (the FOI applicant) request of 14 December 2024 (the FOI request).
2.
As a delegate of the Information Commissioner, I am authorised to make decisions on
extensions of time applications made under s 15AB(2) of the FOI Act.
3.
On the information before the Information Commissioner, I have decided to decline
the Agency’s request to extend the processing period. A decision on the FOI
applicant’s request therefore remains due by 13 January 2025. My reasons are
outlined below.
Background
4.
On 14 December 2024, the FOI applicant made an FOI request to the Agency. The FOI
decision is due to be provided to the FOI applicant on 13 January 2025.
5.
On 16 December 2024, the Agency applied to the Information Commissioner for further
time to process the FOI applicant’s request under s 15AB(1) of the FOI Act, on the basis
that the processing period is insufficient to adequately deal with the FOI request,
because it is complex and/or voluminous. A copy of the Agency’s reasons is included at
Attachment A.
Reasons for decision
6.
Subsection 15AB(2) of the FOI Act requires that I consider whether the application is
justified on the basis that the processing period referred to in s 15(5)(b) is insufficient
for dealing with the request, on the basis that the request is complex or voluminous.
1300 363 992
T +61 2 9284 9749
GPO Box 5218
www.oaic.gov.au
oaic.gov.au/enquiry
F +61 2 9284 9666
Sydney NSW 2001
ABN 85 249 230 937
7.
In declining to extend the processing period under s 15AB(2), I have considered the
following factors:
•
Guidelines issued by the Australian Information Commissioner under s 93A of the
FOI Act, to which I must have regard, in particular [3.150] – [3.155]
•
the Agency’s reasons for seeking an extension
•
whether an agreement to extend the processing period under s 15AA of the FOI
Act has first been attempted or obtained by the Agency
•
the work still required to finalise the request.
8.
On the information before the OAIC, I am not satisfied that the application to extend
the processing period is justified, for the following reasons:
• The FOI applicant’s request does not appear particularly complex or voluminous,
based on the limited evidence of any technical or practical challenges involved in
the processing of the request.
• While I acknowledge the Agency’s submissions regarding its current resourcing
challenges due to the Agency’s shut down period, there do not appear to be other
extenuating circumstances to demonstrate that the FOI applicant’s request is
otherwise complex or voluminous for the Agency to deal with so as to justify an
extension under s 15AB(2).
9.
In declining this extension, I have also considered the limited available evidence of
work undertaken by the Agency to process the FOI request to date.
10. The Agency must provide the FOI applicant with a decision by 13 January 2025.
11. If the Agency does not provide the FOI applicant a decision by 13 January 2025, the FOI
applicant may seek review by the Information Commissioner of the Agency’s deemed
access refusal decision of 13 January 2025. Further information
on applying for IC
review is available on the OAIC
website. Any application for IC review should be made
within 60 days of the Agency’s decision or deemed decision, being 14 February 2025.
12. It also remains open to the Agency to apply for a further extension of time from the
Information Commissioner under s 15AC of the FOI Act, if considered appropriate.
13. This extension of time matter is now closed. Your review rights are set out below.
14. If you wish to discuss this matter, please contact us by email a
t xxxxx@xxxx.xxx.xx
quoting reference number RQ24/05739.
2
Yours sincerely
Claire Lynch
Assistant Review Advisor
Freedom of Information Branch
Office of the Australian Information Commissioner
3 January 2025
3
Attachment A
The agency’s reasons for requesting an extension of time, as included in the extension
of time request form.
4
Review rights
If you disagree with the Office of the Australian Information Commissioner’s (OAIC) decision
you can apply to the Federal Court of Australia or the Federal Circuit Court for a review of a
decision of the Information Commissioner, if you think that a decision by the Information
Commissioner to grant an extension of time is not legally correct. You can make this
application under the
Administrative Decisions (Judicial Review) Act 1977.
The Court will not review the merits of your case, but it may refer the matter back to the
Information Commissioner for further consideration if it finds the decision was wrong in law or
the Information Commissioner’s powers were not exercised properly.
An application for review must be made to the Court within 28 days of the OAIC sending the
decision to you. You may wish to seek legal advice as the process can involve fees and costs.
Please contact the Federal Court registry in your state or territory for more information or visit
the Federal Court website
at http://www.fedcourt.gov.au/.
Further information
Further information about how applications to extend the timeframe to process an FOI
request are handled by the OAIC can be found published on our website:
For FOI applicants:
How to make an FOI request: Extensions of time
For agencies and Ministers: Guidance and advice: Extension of time for processing
requests
The OAIC has the power to investigate complaints about an agency’s actions under the
Freedom of Information Act 1982 (FOI Act). This is a separate process from asking for an
Information Commissioner review following a decision made under the FOI Act. Complaints
usually focus on how an agency has handled your FOI request or complied with other
obligations under the FOI Act, rather than the decision itself.
In some cases, the Information Commissioner’s investigation of a complaint may lead to the
agency addressing the issues that you have complained about. In other cases, the
Information Commissioner may make suggestions or recommendations that the agency
should implement. The Information Commissioner can only make non-binding
recommendations as a result of a complaint. You and the agency will be notified of the
outcome of the investigation.
FOI complaints to the OAIC must be made in writing. Our preference is for you to use
the online FOI complaint form if at all possible.
Further information about how to make a complaint can be found published on our website:
https://www.oaic.gov.au/freedom-of-information/your-freedom-of-information-
rights/freedom-of-information-complaints/make-an-foi-complaint .
5
Making a complaint to the Commonwealth Ombudsman
If you believe you have been treated unfairly by the OAIC, you can make a complaint to the
Commonwealth Ombudsman (the Ombudsman). The Ombudsman's services are free. The
Ombudsman can investigate complaints about the administrative actions of Australian
Government agencies to see if you have been treated unfairly.
If the Ombudsman finds your complaint is justified, the Ombudsman can recommend that
the OAIC reconsider or change its action or decision or take any other action that the
Ombudsman considers is appropriate. You can contact the Ombudsman's office for more
information on 1300 362 072 or visit the Commonwealth Ombudsman’s website at
http://www.ombudsman.gov.au .
6
