Australian Bureau of Statistics
Locked Bag 10 | Belconnen ACT 2616
FOI Ref:
202425/25
Name:
Nosey e-mail:
xxxxxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxx.xx
Dear Nosey,
RE: YOUR FREEDOM OF INFORMATION REQUEST [FOI202425/25]
I refer to your request received by the ABS on 14 December 2024, and revised scope received on
07 January 2025, in which you seek:
“Memoranda of understanding (MOUs), agreements, or similar documents that govern the
sharing of personal information between the Australian Bureau of Statistics (ABS) and the
Department of Veterans' Affairs (DVA) over the last ten years.
Policies, procedures, or guidelines that outline how the ABS requests, receives, handles, stores, or
uses client information originating from the DVA.
Reports, summaries, or reviews conducted by the ABS that evaluate or discuss the sharing of
personal information between the ABS and the DVA.
Additional Clarifications
I am seeking documents that specifically pertain to DVA-collected client information shared with
the ABS.
Please limit the search to documents held by Senior Executive Service (SES) or project
management staff.
I consent to the exclusion of names and contact details of non-Senior Executive staff, mobile
numbers, duplicate documents, and draft versions.”
A copy of your full request can be found in
Attachment A.
Response to Your Request
I am an authorised decision maker under section 23 of the
Freedom of Information Act 1982 (FOI Act). I
am satisfied that the ABS has taken all reasonable steps to locate documents relevant to your request as
required by s.24A(1)(a) of the FOI Act. I am also satisfied that the ABS does not hold any documents that
fall within the scope of your request. Therefore, I am refusing your request for access under
s.24A(1)(b)(ii) of the FOI Act, on the grounds that the documents are not in the possession of the ABS.
Decision and Reasons for Decision
I have taken the following into account in making my decision:
• Email correspondence between yourself and the FOI team.
• Your revised scope received on 07 January 2025.
• The relevant provisions of the FOI Act, specifically section 24A.
• The guidelines issued by the Australian Information Commissioner under S93A of the FOI Act.
Charges
There are no charges for this request.
Internal Review of the Decision
Section 54 of the FOI Act gives you the right to apply for an internal review of the decision by the ABS.
Additionally, you may request a review of this decision by the Information Commissioner. Details of both
procedures involved in an application to review a decision are set out at
Attachment B.
If you have any queries on this matter please contact the ABS FOI Contact Officer at
xxxxxxxxxxxxxxxxxxxx@xxx.xxx.xx.
Yours sincerely,
Deborah Wallace
A/g Program Manager
Planning, Compliance & Risk Branch
Australian Bureau of Statistics
13 January 2025
ATTACHMENT A
Basics
Policy & Legislation Section WDB
02/01/2025 12:23 PM
Sent by Kristina Chan
Send
To xxxxxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxx.xx
cc xxxxxxx.xxxxxxxx@xxx.xxx.xx@M365, xxxxxxx.xxxxx@xxx.xxx.xx@M365,
xxxxxxxx.xxxx@xxx.xxx.xx@M365
bcc
Re: FW: Acknowledgement of your FOI request ABS reference : [FOI202425/25] [SEC=OFFICIAL]
Subject
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OFFICIAL
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management
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NATIONAL-CABINET
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Categories
Freedom of Information\Requests\Valid\2024/25
Good afternoon Nosey,
Thank you for your response. We are currently searching for documents and identifying any
agreements that may relate to your request. Your request is very broad, however we believe the
agreements will provide the information you are seeking.
We note your request for a waiver/reduction of charges on public interest grounds and will notify
you of the decision as we progress your request.
Kind regards
Kristina Chan
Policy and Legal Officer
Policy and Legislation Section | Planning, Compliance and Risk Branch | Australian
Bureau of Statistics
(E) freedomofinformation @abs.gov.au
(W) www.abs.gov.au
"Angalea Turnbull"
"Angalea Turnbull" <xxxxxxx.xxxxxxxx@xxx.xx...
01/01/2025 09:27:27 AM
Basics
"Angalea Turnbull"
01/01/2025 09:27 AM
<xxxxxxx.xxxxxxxx@xxx.xxx.xx>
Send
To "Policy & Legislation Section WDB " <xxxxxx.xxx.xxxxxxxxxxx.xxxxxxx.xxx@xxx.xxx.xx>
cc
Subject
FW: Acknowledgement of your FOI request ABS reference : [FOI202425/25] [SEC=OFFICIAL]
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Visibility
Limited Readers
Angalea Turnbull/Staff/ABS, "Angalea Turnbull" <xxxxxxx.xxxxxxxx@xxx.xxx.xx>, PALS WDB
Editors
Access, Deborah Wallace /Staff/ABS
Readers
Angalea Turnbull/Staff/ABS, PALS WDB Access , FOI Stakeholder Group
Document Usage
Information Management - determines recordkeeping action
Last modified
02/01/2025 09:35:17 AM
By Kristina Chan/Staff/ABS
Document Id
DCOO-DCGUD3
-----Original Message-----
From: noseyrosey <xxxxxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxx.xx>
Sent: Monday, 30 December 2024 5:59 PM
To: Angalea Turnbull <xxxxxxx.xxxxxxxx@xxx.xxx.xx>
Subject: Re: Acknowledgement of your FOI request ABS reference : [FOI202425/25]
[SEC=OFFICIAL]
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Dear Kristina,
Thank you for your correspondence dated 18 December 2024, regarding my Freedom
of Information (FOI) request received on 14 December 2024. I appreciate your
clarification questions and offer the following responses to assist with the
processing of my request.
Exclusion of Certain Details
I consent to the exclusion of the names and contact details of non -Senior
Executive public servants, as well as the mobile phone numbers of Senior
Executive public servants, from the scope of my request .
Draft Documents
I confirm that I am only seeking access to the final version of documents , or
the latest version where no formal "final" version exists. Drafts of documents
may be excluded from the scope .
Duplicate Documents
I consent to the exclusion of duplicate documents , provided the final or
complete version of any email chains or records is retained and included in
the scope of the request.
Agency Name
I confirm that the agency referenced in my request is the Australian Bureau of
Statistics (ABS).
Charges and Statutory Timeframe
While I note the ABS's policy to impose charges consistent with section 29 of
the FOI Act, I request that any charges be waived or reduced on public
interest grounds under section 29(5)(b). This request pertains to sensitive
information sharing practices involving veterans , which is a matter of
significant public interest, transparency, and accountability.
I also acknowledge your reference to the Census & Statistics Act 1905, which
may exempt some information from release . If any documents are withheld under
this exemption or any other, I request that you provide detailed reasoning for
each exemption applied in accordance with the FOI Act .
Please proceed with processing my request as clarified above . I look forward
to receiving your decision within the statutory timeframe . Should you require
any further clarification, please do not hesitate to contact me via email .
Yours sincerely,
Nosey
-----Original Message-----
Good afternoon Nosey,
I refer to your application in which you seek access to documents under
the Freedom of Information Act 1982 (FOI Act) (ABS reference FOI
202425/25) regarding:
"access to any and all documents , records, data, and supporting material
held by [Name of Agency] concerning the sharing of personal information
originating from the Department of Veterans ' Affairs (DVA) over the last
ten years"
Your request was received by the ABS on 14/10/2024 and the 30-day
statutory period for processing your request commenced from the day after
that date.
We understand your request seeks documents concerning the sharing of
personal information that has originated from DVA between 14 December 2014
to 14 December 2024, however we would like to clarify a few things . Please
provide a contact number that we may be able to reach you on .
In addition, before we commence processing your request can you please
confirm the following via return e -mail:
1. Whether you agree to the names and contact details of non -Senior
Executive public servants, and the mobile phone numbers of Senior
Executive public servants being excluded from the scope of this
request;
2. Where there are a number of drafts of a document , whether you are
seeking access to those drafts , or only the final version of documents
(this includes the latest version where no 'final' version was
issued);
3. Where there are duplicate documents , whether you agree to exclude them
from the scope of this request ;
4. That you confirm the name of the Agency in the scope of your request .
It is ABS policy to impose charges consistent with section 29 of the
FOI Act. We will inform you of our decision in this respect once we have
conducted a search for documents .
To note, information collected under the authority of the Census &
Statistics Act 1905 (C&S Act), is exempt from release under Schedule 2,
Part II, Division 2 of the FOI Act.
Please don't hesitate to contact me if you have any questions or concerns
regarding this email. A response is appreciated as soon as possible .
Kind regards
Kristina
Policy and Legal Officer
Policy and Legislation Section | Legislative Compliance and Parliamentary
Branch| Australian Bureau of Statistics
(E) [1][ABS request email] (W) [2]www.abs.gov.au
[3]Inactive hide details for "noseyrosey" ---14/12/2024 02:41:15
PM---"noseyrosey"
<[FOI #12576 email]>"noseyrosey" ---14/12/2024
02:41:15 PM---"noseyrosey" <[FOI #12576 email]>
*
Basics
"noseyrosey" 14/12/2024 02:41 PM
<[FOI #12576 email]>
Send To "FOI requests at ABS" <[ABS request email]>
cc
Freedom of Information request - Documents Relating to the
Subject Sharing of DVA Client Information [4]Policy & Legislation
Section WDB
Protective Mark
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Group
Last modified 16/12/2024 11:27:55 AM By Angalea Turnbull/Staff/ABS
Document Id DCOO-DBX6EA
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Dear FOI Officer,
I am making this request for access to documents under the Freedom of
Information Act 1982 (Cth).
I seek access to any and all documents , records, data, and supporting
material held by [Name of Agency] concerning the sharing of personal
information originating from the Department of Veterans ' Affairs (DVA)
over the last ten years. This includes any data transfers from or to the
DVA, whether they were one-off exchanges or ongoing, systematic transfers
of DVA client information, including personal, medical, financial, or
service-related details concerning veterans or their dependents .
I am interested in obtaining a comprehensive understanding of what DVA
client information [Authority name] has received or accessed and for what
purposes. Specifically, I request:
All records of data sharing arrangements between DVA and [Authority name],
including but not limited to memoranda of understanding , service-level
agreements, emails, letters, meeting minutes, file transfer logs, internal
reports, and instructions that outline what data was shared , when it was
shared, and the format or system used for the transfer .
Any policies, procedures, guidelines, or frameworks that govern how
[Authority name] requests, obtains, stores, handles, or uses DVA client
information. This includes documents that detail the criteria for
approving access to such data , any consent or authorization processes ,
security controls, and retention or destruction policies .
Copies of any ethics committee approvals , privacy impact assessments,
internal review board decisions , or other documents that reflect
deliberations or authorizations for obtaining DVA client information . This
includes records that show the agency considered the ethical , legal, or
privacy implications of receiving or using DVA client data .
Documents that outline the intended uses or practical applications of the
DVA client data, such as project proposals, business cases, internal
strategy papers, or briefings that explain why [Authority name] sought
access to this information, how it was intended to be integrated into the
agency's operations, and any expected outcomes or benefits .
A representative sample (in a suitably de-identified or redacted form) of
the data or data fields received , so long as providing this sample does
not breach any exemption under the FOI Act . The purpose is to understand
the nature and granularity of the information shared , without disclosing
identifiable personal details .
If the only data [Authority name] received pertains solely to data linked
to the Centrelink Confirmation eServices (CCeS) arrangements as described
at
[5]
https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.services
australia.gov.au%2Fcentrelink-confirmation-eservices-cces&data=05%7C02%7Cpolic
y.and.legislation.section.wdb%40abs.gov.au%7C93e20b0429b04e403b4108dd29ea4eca%
7C34cdb737c4fa4c219a3488ac2d721f88%7C0%7C0%7C638712808501657570%7CUnknown%7CTW
FpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW 4zMiIsIkFOIjoi
TWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=yN3eY7PwmwLU03%2BpCGXeNVNqzmlph4uz
AVKwfJT9cBs%3D&reserved=0,
and there were no other forms of DVA data shared , then no CCeS-related
data needs to be provided under this request .
I emphasize that I am not authorizing the transfer of this FOI request to
the Department of Veterans' Affairs or any other agency. If [Authority
name] holds the requested information , it should provide it directly . If
there are parts of this request that [Name of Agency] does not understand
or believes are not held, I invite you to contact me to clarify or refine
the scope under section 24AB of the FOI Act, rather than initiating a
transfer. However, I do not consent to the transfer of this request to
another entity. The FOI Act places the onus on agencies to process
requests for documents they hold , and I expect [Authority name] to meet
its responsibilities in this regard .
I note that the statutory timeframe for processing FOI requests is 30 days
from the date of receipt. I do not consent to any extension of time due to
internal reduced activity periods , holiday stand-down periods, or other
internal operational issues. If [Authority name] considers that it cannot
meet the 30-day timeframe, it may seek an extension from the Office of the
Australian Information Commissioner as provided under section 15AB of the
FOI Act. I request to be notified if such an application is made .
If you consider any part of this request too broad or complex , please
contact me promptly to discuss refining its scope . I remain willing to
consider adjustments that will assist efficient processing , provided that
they occur within the statutory timeframe and do not undermine the
substance of what I am seeking .
I believe that disclosure of these documents is in the public interest , as
it promotes transparency and accountability in how government agencies
access and use sensitive personal information about veterans . Should you
consider charges applicable , I request that you exercise your discretion
to reduce or waive them, given the importance of the matter and its
alignment with the principles of open government and public
accountability.
I look forward to receiving your acknowledgment and decision within the
statutory timeframe. Please contact me at the details below if you require
further clarification.
Yours sincerely,
Nosey
-------------------------------------------------------------------
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[FOI #12576 email]
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4.
file:///tmp/Notes:/domco1510.corp.abs.gov.au/CA25814D00045998/F54534119E524D36
CA256D4800227591/67D6E3479B723BB5CA258BF5000275FF
5.
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australia.gov.au%2Fcentrelink-confirmation-eservices-cces&data=05%7C02%7Cpolic
y.and.legislation.section.wdb%40abs.gov.au%7C93e20b0429b04e403b4108dd29ea4eca%
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FpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW 4zMiIsIkFOIjoi
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lation.section.wdb%40abs.gov.au%7C93e20b0429b04e403b4108dd29ea4eca%7C34cdb737c
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UIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=yX07Ea%2FHNyQyXdxOj0HHb%2BOyYwEk4QGh33gSpoRNJ
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https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.righttok
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%40abs.gov.au%7C93e20b0429b04e403b4108dd29ea4eca%7C34cdb737c4fa4c219a3488ac2d7
21f88%7C0%7C0%7C638712808504759028%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnR
ydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW 4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ %3D%3D%7C0%
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information on how Right to Know works can be found at :
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now.org.au%2Fhelp%2Fofficers&data=05%7C02%7Cpolicy.and.legislation.section.wdb
%40abs.gov.au%7C93e20b0429b04e403b4108dd29ea4eca%7C34cdb737c4fa4c219a3488ac2d7
21f88%7C0%7C0%7C638712808504769030%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnR
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Basics
Policy & Legislation Section WDB
08/01/2025 10:41 AM
Sent by Angalea Turnbull
Send
To noseyrosey <xxxxxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxx.xx>
cc
bcc
Subject
Re: FW: Consultation request from the ABS [SEC=OFFICIAL]
Protective Mark
OFFICIAL
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Caveat
management
Personal privacy
Legal privilege
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Good morning Nosey,
Thank you for your quick response and refining the scope of your request.
You will receive a response to your request from the ABS soon.
Regards,
Angalea Turnbull
Policy & Legislation Section | Planning, Compliance & Risk Branch
Australian Bureau of Statistics
(E) xxxxxxx.xxxxxxxx@xxx.xxx.xx (W) www.abs.gov.au
"Angalea Turnbull"
"Angalea Turnbull"
08/01/2025 08:28:50 AM
Basics
"Angalea Turnbull"
08/01/2025 08:28 AM
xxxxxxx.xxxxxxxx@xxx.xxx.xx
Send
To "Policy & Legislation Section WDB " <xxxxxx.xxx.xxxxxxxxxxx.xxxxxxx.xxx@xxx.xxx.xx>
cc
Subject
FW: Consultation request from the ABS [SEC=OFFICIAL]
Protective Mark
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Caveat
management
Personal privacy
Legal privilege
Legislative secrecy
NATIONAL-CABINET
markers
Categories
Freedom of Information\Requests\Valid\2024/25
Visibility
Limited Readers
Editors
Angalea Turnbull/Staff/ABS, PALS WDB Access , Deborah Wallace /Staff/ABS
Readers
Angalea Turnbull/Staff/ABS, PALS WDB Access , FOI Stakeholder Group
Last modified
08/01/2025 08:33:37 AM
By Angalea Turnbull/Staff/ABS
Document Id
DCOO-DCPT8P
-----Original Message-----
From: noseyrosey <xxxxxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxx.xx>
Sent: Tuesday, 7 January 2025 7:14 PM
To: Angalea Turnbull <xxxxxxx.xxxxxxxx@xxx.xxx.xx>
Subject: Re: Consultation request from the ABS [SEC=OFFICIAL]
******************************************************************************
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CAUTION: External email. Do not click links or open attachments unless
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Dear Deborah Wallace,
Thank you for your letter dated 6 January 2025 regarding my Freedom of
Information (FOI) request. I appreciate the opportunity to consult and revise
the scope of my request to facilitate its processing . However, I must also
remind you of the agency's obligations under the Freedom of Information Act
1982 (Cth) to assist applicants in framing their requests , as set out in
section 15(3) of the FOI Act.
The FOI Act requires agencies to take reasonable steps to assist applicants to
make requests in a manner that complies with the Act . Further, section 3(4)
emphasises that agencies are to exercise their functions and powers under the
Act to facilitate and promote public access to information promptly and at the
lowest reasonable cost. Sending generic refusal notices without actively
assisting in refining the request does not align with these principles .
To address the grounds for practical refusal outlined in your letter , I
propose the following revised request :
Revised Scope
I seek access to:
Memoranda of understanding (MOUs), agreements, or similar documents that
govern the sharing of personal information between the Australian Bureau of
Statistics (ABS) and the Department of Veterans ' Affairs (DVA) over the last
ten years.
Policies, procedures, or guidelines that outline how the ABS requests ,
receives, handles, stores, or uses client information originating from the
DVA.
Reports, summaries, or reviews conducted by the ABS that evaluate or discuss
the sharing of personal information between the ABS and the DVA .
Additional Clarifications
I am seeking documents that specifically pertain to DVA -collected client
information shared with the ABS .
Please limit the search to documents held by Senior Executive Service (SES) or
project management staff.
I consent to the exclusion of names and contact details of non -Senior
Executive staff, mobile numbers, duplicate documents, and draft versions.
This revised scope narrows the request to a manageable range of high -level
documents, as suggested in your letter , while ensuring its purpose is met .
Obligations Under the FOI Act
I respectfully remind you of the agency 's obligation under section 24AB(3) to
actively assist in refining the scope of requests during a practical refusal
consultation process. This includes:
Clearly identifying why the request , as currently framed, is considered too
broad.
Suggesting alternative, narrower scopes that would allow the agency to process
the request without unreasonable diversion of resources .
Failure to provide adequate assistance or to engage meaningfully in this
process would constitute non -compliance with the FOI Act and its intent to
promote access to information .
I trust this revised request addresses your concerns and facilitates the
processing of my request. If further clarification or adjustments are
required, I ask that you outline these in detail , as required by the FOI Act ,
before the end of the consultation period .
Thank you for your attention to this matter . I look forward to your
confirmation that my revised request can now proceed .
Yours sincerely,
Nosey
-----Original Message-----
Good afternoon Nosey,
Please find attached the response from the ABS regarding your Freedom of
Information request.
(See attached file: Consultation Request from the ABS .pdf)
Regards,
Angalea Turnbull
Policy & Legislation Section | Legislative Compliance & Parliamentary
Australian Bureau of Statistics
(E) [1][email address] (W) [2]www.abs.gov.au
References
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Australian Bureau of Statistics
Locked Bag 10 | Belconnen ACT 2616
FOI Ref:
FOI202425/25
Name:
Nosey e-mail:
xxxxxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxx.xx
Dear Nosey,
RE: YOUR FREEDOM OF INFORMATION REQUEST [FOI202425/25]
I refer to your request submitted 14 December 2024 under the
Freedom of Information Act 1982 (FOI
Act) in which you asked the ABS for:
“access to any and all documents, records, data, and supporting material held by [Name of
Agency] concerning the sharing of personal information originating from the Department of
Veterans' Affairs (DVA) over the last ten years.”
Purpose of this letter
I am an officer authorised under section 23(1) of the FOI Act to make decisions in relation to FOI
requests.
I am writing to notify you that a practical refusal reason exists under Section 24AA(1)(a) of the FOI Act, as
the work involved in processing your request in its current form would substantially and unreasonably
divert the resources of this agency from its other operations.
Grounds for a practical refusal of your request
I have decided that a practical refusal reason exists because:
As worded, this request includes searching for a broad range of documents. The ABS requires further
clarification regarding the origin of the client information and the relevant information you seek in order
to conduct a thorough and defensible search for documents.
Request consultation process
Before I make a final decision to refuse access, you have an opportunity to revise your request to enable
it to proceed. Therefore, I am requesting a consultation process as set out under section 24AB of the
FOI Act.
Revising your request may include, but is not limited to, providing more specific detail or further
clarification on the information you are seeking, for example:
• specifying clearly the client information you are referring to (ABS collected client information or
DVA collected client information) for each point in your request.
• reducing the broadness of the request and identifying more specific information you are hoping
to receive.
• identifying documents or information that is irrelevant to the request.
• limiting the search to identify specific types documents or information.
• limiting the search to documents held by specific staff, such as SES or project management
staff only.
Before the end of the consultation period, you must do one of the following in writing:
1. withdraw your request
2. make a revised request
3. tell us that you do not wish to revise your request.
The consultation period runs for 14 days and starts on the day after the date on this notice.
During this period, you are welcome to seek assistance from the ABS FOI team to revise your request. If
you revise your request in a way that adequately addresses the practical refusal grounds outlined above,
we will recommence processing it. Please note that the time taken to consult you regarding the scope of
your request is not taken into account for the purpose of the 30-day time limit for processing your
request.
If you do not do one of the three things outlined above during the consultation period or you do not
consult the contact person during this period, your request will be taken to have been withdrawn.
Contact Person
If you would like to revise your request or have any questions, please contact the ABS FOI Contact Officer
at: xxxxxxxxxxxxxxxxxxxx@xxx.xxx.xx. Yours sincerely,
Deborah Wallace
A/g Program Manager
Legislative Compliance and Parliamentary Branch
Australian Bureau of Statistics
06 January 2025
ATTACHMENT B
INFORMATION ON RIGHTS OF REVIEW
1. INTERNAL REVIEW OF DECISION
If you disagree with our decision you have the right to apply for an internal review under section
54 of the FOI Act.
Application for a review of the decision must be made within 30 days of receipt of this letter.
No particular form is required but it would assist the decision-maker if you set out in the
application the grounds on which you consider that the decision should be reviewed.
Application for an internal review of the decision should be e-mailed to
xxxxxxxxxxxxxxxxxxxx@xxx.xxx.xx or posted to:
ABS FOI Contact Officer
Policy and Legislation Section
Australian Bureau of Statistics
Locked Bag 10
BELCONNEN ACT 2617
2. AUSTRALIAN INFORMATION COMMISSIONER REVIEW OF DECISION
Section 54L of the Act gives you the right to seek a review of the decision from the Information
Commissioner. An application for review must be made within 60 days of receiving the decision.
An application for Information Commissioner review of the decision can be made via this
online form. Alternatively, you can apply for Information Commissioner review via email at
xxxxx@xxxx.xxx.xx or via post to:
FOI Regulatory Group
GPO Box 5228
SYDNEY NSW 2001
3. COMPLAINTS TO THE INFORMATION COMMISSIONER
Section 70 of the Act provides that a person may complain to the Information Commissioner
about action taken by an agency in the exercise of powers or the performance of functions
under the Act.
A complaint to the Information Commissioner must be in writing and identify the agency the
complaint is about. You can lodge a complaint to the Information Commissioner via this
online form. Alternatively, you can lodge your complaint via email to
xxxxx@xxxx.xxx.xx or
via post to:
FOI Regulatory Group
GPO Box 5228
SYDNEY NSW 2001
The Information Commissioner may decline to investigate the complaint in a number of
circumstances, including that you did not exercise your right to ask the agency, the
Information Commissioner, a court or tribunal to review the decision.
Document Outline
