DISCLOSURE LOG - FOI 24/25-0231
DOCUMENT 7
Understand work and study
supports
SGP KP Publishing
Exported on 2024-09-20 10:37:53
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DISCLOSURE LOG - FOI 24/25-0231
SGP KP Publishing – Understand work and study supports
Table of Contents
1
Recent updates .................................................................................................................... 4
2
Before you start .................................................................................................................... 5
3
Understand work and study ................................................................................................ 6
4
Understand the importance of work and study goals ...................................................... 7
5
Talk about work and study goals with the participant ..................................................... 8
6
Understand work and study support categories .............................................................. 9
7
Understand work and study core supports ..................................................................... 10
7.1
Assistance with Social, Economic and Community Participation (core funding) ............. 10
7.1.1
Economic participation – Supports in employment ..................................................................... 10
7.1.2
Social and Community Participation ........................................................................................... 10
7.1.3
Transport (core funding) .............................................................................................................. 10
8
Understand work and study capacity building supports ............................................... 11
8.1
Finding and keeping a job (capacity building funding) ..................................................... 11
8.1.1
Employment assistance .............................................................................................................. 11
8.1.2
Employment related assessment, counselling, and advice ......................................................... 12
9
Understand what supports are provided by the National Disability Insurance Scheme
(NDIS) and Disability Employment Services (DES) ................................................................ 13
10
Next steps ....................................................................................................................... 14
Table of Contents – 2
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This article provides guidance for a planner delegate, local area coordinator or participant
support officer to:
understand work and study
understand the importance of work and study goals
talk about work and study goals with the participant
understand work and study support categories
understand work and study core supports
understand work and study capacity building supports
understand what supports are provided by the National Disability Insurance Scheme
(NDIS) and Disability Employment Services (DES).
Recent updates – 3
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1 Recent updates
12 August 2024 Guidance updated to advise the Plan Conversation Support Tool (PCST) must be used for all
new plans and plan reassessments.
29 July 2024
Updated links to article Understand and update the plan conversation support tool.
Removed references to school leaver employment supports, which is now included
under employment assistance.
Clarified Supports in employment is included in the Core budget of the participant's plan
Clarified a participant may use social and community participation fund to help them
prepare for employment when they're ready.
Recent updates – 4
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2 Before you start
You have read and understood:
Our Guideline – Work and study (external)
Our Guideline – Mainstream and Community supports (external)
Our Guideline – Reasonable and necessary supports (external)
article
Support Categories
the
NDIS Participant Employment Strategy (external).
You have:
completed the work and study eLearning modules available on LEAP. These include
Economic participation for NDIS participants and Let's talk about work
viewed
the
Employment intranet page to understand any recent changes.
Before you start – 5
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3 Understand work and study
Work and study are an important part of life for most people. Every person living with a disability
should have the opportunity to reach their full potential in a career of their choosing. If an NDIS
participant wants to work or study, we want to support them. We can fund work and study
supports that meet the NDIS funding criteria (external) to help a participant:
study at school, university, TAFE or somewhere similar
prepare for work
find their first job or a new job
do their job
work towards a promotion or career change
start an apprenticeship or traineeship
try volunteering or work experience
work in their own business.
Learn more in Our Guideline – Work and study (external).
Consider other NDIS funded supports to help the participant pursue their work and study goals,
including:
therapeutic
services
social, community and civic participation
daily
activity
assistive
technology
support coordination or a recovery coach.
Understand work and study – 6
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4 Understand the importance of work and study goals
Work and study supports can help raise the expectations of future employment goals for people
living with disability. The opportunity to work and study can benefit a person living with disability
to:
develop their sense of identity and personal achievement
learn
new
skills
increase their financial independence, for example to support family and pursue
hobbies and passions
improve their long-term mental and physical health
have a valued role in their community
grow their relationships and networks
increase their confidence and feeling of self-worth.
Talk with the participant (or their authorised representative) about what work and study supports
we can fund. Help the participant understand supports they can access to find and keep a job or
do other things like volunteering.
Some participants may benefit from a mix of NDIS funded supports and mainstream
employment supports to help them achieve their employment goals. You may be able to give
more information about other government services, programs and mainstream services. This
could include Job Access (external), Disability Employment Services (external) or Department
of Employment and Workplace Relations (external). Learn more about state and territory
community and mainstream supports in article Community and mainstream supports contact
list.
You can also support the participant to use the Provider finder (external). The provider finder
helps the participant find registered providers within their state or territory. You can search by
registration groups, as follows:
assistance to access and/or maintain employment and/or education
specialised
supported
employment
assistance in coordinating or managing life stages/transitions and supports
participation in community/social and civic activities
development of daily living and life skills.
Work and study providers will support participants to explore their work and study options.
Learn more about work and study providers available in the participant's area in article Connect
with providers.
Understand the importance of work and study goals – 7
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5 Talk about work and study goals with the participant
You can talk with the participant about their work and study goals. This can happen during a
plan meeting, implementation meeting, at a check-in or during a plan change. It's important
these conversations start when the participant reaches working age and continue to make sure
they achieve employment, and their job suits them.
This is an opportunity to find out:
about any changes to their current work or study situation
if they'd like to pursue any new work or study goals
if there are any big changes coming up in their life. For example, reaching working age,
finishing school, changing jobs or starting to study
what they like to do in their spare time
the things they do well and enjoy
if they want to explore work or study options, now or in the future
where they would like to work or study
if there's any new evidence, like a school report or workplace assessment. This gives
us information on the type and level of employment assistance they need
if they use any community or mainstream services to pursue their work or study goals.
Encourage the participant to think about and share ideas on how we can help them achieve
their work and study goals. The information the participant shares helps us understand more
about:
what support they'll need to get a job
the work the participant already does
their interests and strengths
their work or study goals
what supports they may need to maintain or change their job.
The Let's talk about work booklet (external) will help the participant get ready to think and talk
about work.
Talk about work and study goals with the participant – 8
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6 Understand work and study support categories
There are a number of work and study NDIS funded supports available. These help participants
of all ages who want to explore work and study opportunities, or who already have a job. To
access work and study funded supports, the participant will have a work or study goal in their
plan.
The participant can have a mix of core and capacity building funded supports in their plan.
These could be:
Supports in employment (Core) – this is the ongoing support the participant needs at
work to maintain their employment
Capacity building employment supports – this includes Employment Assistance and
Employment Related Assessment, Counselling and Advice. These can help the
participant build skills for work, and find and keep a job.
To learn more about funded supports, go to article Support Categories.
You can find the pricing arrangements for these support categories in the NDIS Pricing
Arrangements (external).
Understand work and study support categories – 9
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7 Understand work and study core supports
Work and study core supports help participants who:
need regular and ongoing supports delivered in a workplace
are
already
working
plan to start working during the plan period.
For participants who need support to build skills for work, and to find and keep a job, go to the
section
Understand work and study capacity building supports of this article.
7.1 Assistance with Social, Economic and Community
Participation (core funding)
7.1.1 Economic participation – Supports in employment
Supports in employment help the participant manage their disability and succeed at work.
These day-to-day supports provide the participant with regular and ongoing help when they are
at work. This can be in a range of workplace settings, like a supported employment service or
disability enterprise, a job in open employment, a family-run business, or micro enterprise.
This support is included in the core Assistance with Social, Economic, and Community
Participation category in the participant's plan.
To add or update supports in employment using the Plan Conversation Support Tool (PCST),
go to article Understand and update the plan conversation support tool. You
must use the
PCST for all new plans and plan reassessments.
7.1.2 Social and Community Participation
The participant may not be ready to start building capacity specifically for work. But they can
use social and community participation funding to learn to be more independent in daily living
and accessing their community. This will help them prepare for employment when they are
ready.
7.1.3 Transport (core funding)
This helps the participant travel to and from their place of work. This can also include activity-
based transport or specialised transport to school, an educational facility, or within their
community.
To add or update transport support using the PCST, go to article Understand and update the
plan conversation support tool. You
must use the PCST for all new plans and plan
reassessments and attach to the participant record.
Understand work and study core supports – 10
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8 Understand work and study capacity building
supports
Capacity building employment supports can help the participant develop employment skills to
successfully find and keep a job. These supports are available to participants of all ages who
have a work or study goal in their plan.
Capacity building employment supports are for participants at different stages of their working
life. This can include:
A young person of working age who has an employment goal and needs support to
develop their skills for work. This may include support to participate in work experience,
which complements supports available through the school curriculum. Or it might
include help to find and keep a part-time job outside of school hours.
A young person moving from school to work with functional impacts in areas of learning,
social interaction and self-management. They may need support to develop skills for
work and to find and keep a job.
A participant of any age with minimal work experience. They have interrupted or no
previous employment history and need intensive support to build their capacity to work.
These supports can help participants who need support in areas of learning, social
interaction and self-management.
A young person of working age who needs support to connect with mainstream
services when moving from school to work or further education. Or, to connect with
work following tertiary study to get a job in line with their qualification.
A participant who needs support to build their work skills to move from a supported
employment service or disability enterprise to open employment. This may include
where the participant wants to use a different provider to their current disability
enterprise employer.
A participant who needs support to progress their career or change jobs.
To understand the minimum hours of support you can include in the participant's plan for each
scenario above, use the PCST. Go to article Understand and update the plan conversation
support tool. You
must use the PCST for all new plans and plan reassessments and attach to
the participant record.
8.1 Finding and keeping a job (capacity building funding)
8.1.1 Employment assistance
Employment assistance is for participants of all ages who have an employment goal in their
NDIS plan. It's to support the participant to build skills for work and find and keep a job. It
means the participant can:
explore what work means to them
build essential foundation skills for work through experience in work settings
manage complex barriers to get and keep a job
customise a job to suit their skills and abilities
connect with the right job and employer
change jobs, including moving from a supported employment service to open
employment, if the provider is not the supported employment service employer
connect with higher education or training
get a job after completing a course or training
Understand work and study capacity building supports – 11
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develop a career goal
engage with a Disability Employment Service (DES) provider, or other employment
service to secure employment, like Job Access (external).
8.1.2 Employment related assessment, counselling, and advice
Employment related assessment, counselling, and advice can help the participant successfully
engage in work. It can support the participant to:
identify their work goals and strengths
explore any barriers to employment
understand the different types of employment support they may need because of their
disability.
These supports can include:
a vocational assessment
a functional assessment
education and support for the participant, employer and others in the workplace
counselling when the participant's disability prevents them returning to their previous
job.
This support can benefit participants who:
need significant support to develop a new work pathway. For example, a participant
who has sustained a traumatic injury or acquired a disability
have had limited to no work experience.
To use the PCST to add or update capacity building employment supports, go to article
Understand and update the plan conversation support tool. You
must use the PCST for all new
plans and plan reassessments and attach to the participant record.
Understand work and study capacity building supports – 12
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9 Understand what supports are provided by the
National Disability Insurance Scheme (NDIS) and
Disability Employment Services (DES)
The NDIS provides more frequent and intensive support to help participants build skills for work
and to find and keep a job. Disability Employment Services (DES) can support a participant
who:
is independent accessing the community
understands their capabilities, interests and the skills required for work
is able to follow instructions
is not currently employed in open employment and has a future work capacity of at least
8 hours per week
has a history of successful work experience or employment.
Understand what supports are provided by the National Disability Insurance Scheme (NDIS) and Disability
Employment Services (DES) – 13
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10 Next steps
To use the PCST to add or update employment supports to the participant's plan, go to article
Understand and update the plan conversation support tool. You
must use the PCST for all new
plans and plan reassessments.
Next steps – 14
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DOCUMENT 8
Understand transport supports
SGP KP Publishing
Exported on 2024-09-20 10:44:57
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FOI 24/25-0231
SGP KP Publishing – Understand transport supports
Table of Contents
1
Recent updates .................................................................................................................... 4
2
Before you start .................................................................................................................... 5
3
Calculate transport supports .............................................................................................. 6
4
Find the right support category .......................................................................................... 7
5
What to consider if transport support is part of community participation .................... 8
6
Next steps ............................................................................................................................. 9
Table of Contents – 2
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This article provides guidance for a planner delegate to:
calculate transport supports
find the right support category
understand what to consider if transport supports are part of community participation.
Recent updates – 3
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1 Recent updates
29 July 2024
Next steps section updated to reflect process change.
Link
updates.
Recent updates – 4
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2 Before you start
You have read and understood:
Our Guideline – Reasonable and necessary supports (external)
Operational Guideline - Including specific types of supports in plans – transport
(external)
article
Support Categories.
Before you start – 5
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3 Calculate transport supports
To help you decide how much funding to include in the participant's plan, use the Operational
Guideline - Including specific types of supports in plans – transport (external).
Use the levels of transport assistance below to help you decide how much funding to include
the plan:
Level 1 s47E(d) - certain operations
: F
of agenc
or participants who are not working, studying, or attending day
programs but want to improve their community access.
Level 2 s47E(d) - certain operations
: F
of agenc
or participants who are currently working or studying part-time (up to
15 hours a week) or participating in day programs. This also includes goal based social,
recreational or leisure activities.
Level 3 s47E(d) - certain operations
: F
of agenc
or participants who are currently working, looking for work, or studying
(15 hours or more a week), and can't use public transport because of their disability.
If the transport funding is significantly above Transport Assistance Level 3, or isn't related to
activity-based transport, you'll need to seek advice from the Technical Advice and Practice
Improvement Branch (TAPIB). For more information, go to article Create a technical advice
case.
Calculate transport supports – 6
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4 Find the right support category
Transport can be funded in
Core or
Recurring support categories.
Go to article Support Categories to determine the correct support category.
Find the right support category – 7
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5 What to consider if transport support is part of
community participation
A participant might request transport support as part of community participation. Participants
can use their transport budget funding for a support worker to help them:
participate in community activities
transport from their home to the community.
Providers claim these labour costs at the relevant community participation hourly rate. For
example: individual or group rates.
You must also consider non-labour costs when deciding how much funding to include. Providers
can claim non-labour transport costs to help the participant:
access community participation supports
access or maintain employment
access or maintain higher education.
Non-labour costs associated with participant transport can include:
public transport fares
road
tolls
parking
fees
reasonable vehicle running costs
taxi or ride-share fares.
For more information about provider travel – labour and non-labour costs, go to the NDIS
Pricing Arrangement and Price Limits (external).
What to consider if transport support is part of community participation – 8
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6 Next steps
1. For
a:
o
Plan Approval case, you'll need to use the plan conversation support tool to
calculate the funded supports. To add or update this support in a draft budget
go to article Change the draft budget
o
Plan Change or
Participant Budget Update case, go to article Action a
budget update.
Next steps – 9
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