TRIM: D24-70582
Mr Glenn Hamiltonshire
Via email: xxxxxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxx.xx
Dear Mr Hamiltonshire,
Notice of access grant decision – Freedom of information request no. 2405
I refer to your request for access to style/brand/writing guides currently used for the
Australian Commission on Safety and Quality in Health Care (the Commission) under the
Freedom of Information Act 1982 (FOI Act). I identified two documents which fell within the
scope of your request and these are set out in the schedule attached.
All reasonable steps have been taken to find the documents referred to in your request
including consultation with the relevant policy and program areas. Thorough searches
have been conducted of the Commission’s file management system. I am satisfied that the
searches conducted were thorough and all reasonable steps have been taken to locate
documents relevant to your request.
With regard to the documents you requested, I have decided to grant access in full.
Your review rights
If you are dissatisfied with my decision, you may apply for Information Commissioner
review.
Information Commissioner review
Under section 54L of the FOI Act, you may apply to the Australian Information
Commissioner to review my decision. An application for review by the Information
Commissioner must be made in writing within 60 days of the date of this letter, and be
lodged in one of the following ways:
online:
https://forms.business.gov.au/smartforms/servlet/SmartForm.html?formCode=ICR_10
email: xxxxx@xxxx.xxx.xx
post: GPO Box 5218 Sydney NSW 2001
More information about Information Commissioner review is available on the Office of the
Australian Information Commissioner website. Go to https://www.oaic.gov.au/freedom-
of-information/reviews-and-complaints/information-commissioner-review/.
FOI Complaints
If you are unhappy with the way we have handled your FOI request, please let us know
what we could have done better. We may be able to rectify the problem. If you are not
GPO Box 5480, Sydney NSW 2001
T: (02) 9126 3600 | W: www.safetyandquality.gov.au | E: xxxx@xxxxxxxxxxxxxxxx.xxx.xx

satisfied with our response, you can make a complaint to the Australian Information
Commissioner. A complaint to the Information Commissioner must be made in writing.
Complaints can be lodged in one of the following ways:
online:
https:/ forms.business.gov.au/smartforms/servlet/SmartForm.html?formCode=ICCA_1
email: xxxxx@xxxx.xxx.xx
post: GPO Box 5218 Sydney 2001
More information about complaints is available on the Office of the Australian Information
Commissioner at https:/ www.oaic.gov.au/freedom-of-information/reviews-and-
complaints/make-an-foi-complaint/.
If you are not sure whether to lodge an Information Commissioner review or an Information
Commissioner complaint, the Of ice of the Australian Information Commissioner has more
information at: https://www.oaic.gov.au/freedom-of-information/reviews-and-complaints/.
I enclose the documents you requested.
Yours sincerely
Catherine Katz
Executive Director, Intergovernmental Relations
19 December 2024
Attachments
1.
Schedule of documents
2.
Document 1 – Revised Style Guide April 2024
3.
Document 2 - Commission Design Guide August 2021
2

Schedule of documents – Freedom of information request no. 2405
Document Date
Size
Description
Decision on access
Exemption
no.
Document revised
52
The Australian Commission on Safety and
Document is being released in full

by the Australian
pages
Quality in Health Care Style Guide.
with redaction of names and email
1
Commission on
addresses.
Safety and Quality
in Health Care in
April 2024
Document
79
The Australian Commission on Safety and
Document is being released in full

published by the
pages
Quality in Health Care Design Guide.
with CEO signature redacted.
Australian
2
Commission on
Safety and Quality
in Health Care in
2021.

Document Outline