This is an HTML version of an attachment to the Freedom of Information request 'Yammer groups for NDIS staff relating to ASD'.



Our reference: FOI 24/25-0587 
 
 
10 December 2024 
GPO Box 700 
 
Canberra   ACT   2601 
 
1800 800 110 
David Wright 
ndis.gov.au 
 
 
By email: xxxxxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxx.xx 
 
 
Dear David Wright 
 
Freedom of Information request — Request consultation process 
 
Thank you for your correspondence of 13 October 2024, in which you requested access 
under the Freedom of Information Act 1982 (FOI Act) to documents held by the National 
Disability Insurance Agency (NDIA). 
 
Scope of your request 
You have requested access to the fol owing documents: 
 
“FOI 23/24-1400, Document 4, pages 40-41 makes reference to 'Yammer groups for 
NDIS staff relating to ASD', which it describes as follows: 
 
 
"There are two Yammer groups for NDIS staff discussion that some TAT advisors 

use: 
 
 Autism Spectrum Disorders 
 
 Understanding the Autism Spectrum by Dr Bennett, PHD" 
 
I seek a copy of all information contained in these Yammer groups. 
 
Contact details and surnames of NDIA staff are irrelevant to my request.” 
 
Practical refusal 
I am authorised to make decisions under section 23(1) of the FOI Act. 
 
I am writing to advise that the work involved in processing your request in its current form 
would substantially and unreasonably divert the resources of the NDIA from its other 
operations due to its size. This is called a ‘practical refusal reason’ under section 24AA of 
the FOI Act.  
 
On this basis, I intend to refuse your request. However, before I make a final decision, I am 
writing to provide you with an opportunity to revise your request. This is called a ‘request 
consultation process’ as set out under section 24AB of the FOI Act. You have 14 days to 
respond to this notice in one of the ways set out below. 
 
Why I intend to refuse your request 
I have conducted a preliminary search for documents which are likely to be relevant to your 
request. This search has revealed that the yammer groups mentioned in your request have 
approximately 309 posts, 462 attachments, and a various number of comments under these 
posts. 
 
 
1  
 

 
On my reasonable estimate, I consider that there is more than 4229 pages, 5 audio files and 
59 videos worth of material that falls within the scope of your request as currently worded. At 
a conservative estimate of 1 minute per page and averaging 20 mins per audio and video 
files, this would take an FOI officer more than 91 hours to simply review and collate the 
documents. 
 
The documents that are assessed as being within scope of the request wil  then need to be 
reviewed for any sensitivities and possible exemption under the FOI Act and scheduled, we 
wil  need to consider any consultations and carry these out if required, a decision wil  need to 
be made on each document, and a decision letter prepared. This wil  significantly increase 
the hours that it wil  take an FOI officer to process your request.   
 
As a result, I am of the view that the work involved in the processing of this request would 
substantial y and unreasonably divert the resources of the NDIA from its other operations. 
 
Request consultation process 
You now have an opportunity to revise your request to enable it to proceed. 
 
Revising your request can mean narrowing the scope of the request to make it more 
manageable or explaining in more detail the documents you wish to access. For example, by 
providing more specific information about exactly what documents you are interested in, the 
NDIA wil  be able to pinpoint the documents more quickly and avoid using excessive 
resources to process documents you are not interested in. 
 
To reduce the scope of your request, you might like to consider: 
 
•  Providing a timeframe 
•  Providing a topic 
•  Advising if any types of information are not within scope of your application, these can 
broadly be broken down to: 
o  Posts 
o  Comments 
o  Attachments 
  Audio 
  Video 
  Transcripts 
  Research Papers 
  Images 
 
I note that in the group Understanding the Autism Spectrum by Dr Bennett, PHD the most 
recent post is from August 2022 with the majority of activity being from 2019 – 2020. In the 
group Autism Spectrum Disorders the most recent post is from September 2024 with activity 
being spread from 2016 – 2024. 
 
You have 14 days from the date you receive this letter to contact me and do one of the 
following: 
 
a.  withdraw your request 
b.  make a revised request 
c.  indicate that you do not wish to revise the request. 
 
During this period, you are welcome to seek assistance to revise your request. If you revise 
your request in a way that adequately addresses the practical refusal reason outlined above, 
we wil  recommence processing it. 
 

 


 
Please note that the time taken to consult with you regarding the scope of your request is not 
taken into account for the purposes of the timeframe for processing your request. 
 
You can contact me by email at xxx@xxxx.xxx.xx. 
 
Alternatively, you can reply in writing to the following address:  
  Freedom of Information Section 
Complaints Management & FOI Branch  
General Counsel Division 
National Disability Insurance Agency 
GPO Box 700 
CANBERRA   ACT   2601 
 
If you do not contact me within this period, that is by 25 December 2024, your FOI request 
wil  be taken to have been withdrawn under subsection 24AB(7) and wil  not be dealt with 
any further. 
 
Please do not hesitate to contact me if you have any questions. 
 
Yours sincerely 
 
Patrick (PHO293) 
Senior Freedom of Information Officer 
Complaints Management & FOI Branch 
General Counsel Division