This is an HTML version of an attachment to the Freedom of Information request 'Mortality and non-mortality exits in the NDIS from January 2020 to today's date'.



Our reference: FOI 24/25-0424 
GPO Box 700 
Canberra   ACT   2601 
1800 800 110 
11 February 2025 
ndis.gov.au 
Rob Stewart 
By email: xxxxxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxx.xx 
Dear Rob Stewart 
Freedom of Information request — Notice of Decision 
Thank you for your correspondence of 1 October 2024, seeking access under the Freedom 
of Information Act 1982 (FOI Act) to documents held by the National Disability Insurance 
Agency (NDIA). 
The purpose of this letter is to provide you with a decision on your request. 
Scope of your request 
You have requested access to the following documents: 
“I request a list of all mortality and non-mortality exits for all current NDIS participants, 
including those with and without active plans, from January 2020 to the most recent 
available date. Please include: 
1. Monthly totals of all mortality exits, broken down by state/territory, gender and age
2. Monthly totals of non-mortality exits (participants removed from the NDIS), including
reasons for exit if available, broken down by state/territory, gender and age 
3. Total number of NDIS participants (with and without active plans) for each month, to
calculate accurate percentages. 
4. Any data or reports on COVID-19 related deaths among NDIS participants.
5. Information on any changes to data collection or reporting methods during this period
that might affect the interpretation of trends.” 
Timeframe 
A 30-day statutory period for processing your request commenced from 2 October 2024 in 
accordance with section 15(5)(b) of the FOI Act. The due date for a decision on access was 
31 October 2024I note this time has lapsed and as a result we are deemed to have refused 
your request under section 15AC of the FOI Act.  


Despite this, I have continued to process your application. I apologise for the delay and 
confirm that you retain your right to seek external review of this decision. 
Decision on access to documents 
I am authorised to make decisions under section 23(1) of the FOI Act. My decision on your 
request and the reasons for my decision are set out below.  
Section 17(1)(c) of the FOI Act provides that an agency can produce a written document 
containing the requested information, by the use of a computer or other equipment that is 
ordinarily available for retrieving or collating stored information. We have been able to 
produce a document containing some of the information you requested. I have, therefore, 
treated your request as if it were a request for access to this document in accordance with 
section 17(1)(c) of the FOI Act. 
I have identified 1 document, which fall within the scope of your request.  
The document was identified by conducting searches of NDIA’s systems, using all 
reasonable search terms that could return documents relevant to your request, and 
consulting with the Analytics, Data & Actuarial Branch, who could be expected to be able to 
identify documents within the scope of the request. Additional searches were undertaken 
with our Service Delivery branch confirming that there has been no change in the reporting 
methods for participant exits during the specified timeframe. 
I have decided to grant access to 1 document in full. 
In regard to point 4 of your request, the line area has advised that data has not been 
collected regarding any Covid-19 deaths of participants. 
In reaching my decision, I took the following into account: 
•  your correspondence outlining the scope of your request 
•  the nature and content of the documents falling within the scope of your request 
•  the FOI Act  
•  the FOI Guidelines published under section 93A of the FOI Act 
•  consultation with relevant NDIA staff 
•  the NDIA’s operating environment and functions. 
 
 
2 


Release of documents 
The document for release, as referred to in the Schedule of Documents at Attachment A, is 
enclosed. 
Rights of review 
Your rights to seek a review of my decision, or lodge a complaint, are set out at 
Attachment B
Should you have any enquiries concerning this matter, please do not hesitate to contact me 
by email at xxx@xxxx.xxx.xx. 
Yours sincerely 
 
 
 
Cooper (CHH674) 
Senior Freedom of Information Officer 
Complaints Management & FOI Branch 
General Counsel Division 
3 


 
Attachment A 
 
Schedule of Documents for FOI 24/25-0424 
 
Document 
Page 
Description 
Access Decision 
Comments 
number 
number 
Created Document 
FULL ACCESS 
Document created under 

1-4 
 
 
section 17 of the FOI Act 
As of 4 February 2025 
 
 
 



 
Your review rights  
 
As this matter was a deemed refusal, internal review of this decision is not an option. 
However, if you have concern with any aspect of this decision, please contact the NDIA FOI 
team by email xxx@xxxx.xxx.xx or by post: 
 
Freedom of Information Section 
Complaints Management & FOI Branch 
General Counsel Division 
National Disability Insurance Agency 
GPO Box 700 
CANBERRA ACT 2601  
 
Review by the Office of the Australian Information Commissioner 
The FOI Act gives you the right to apply to the Office of the Australian Information 
Commissioner (OAIC) to seek a review of this decision. 
 
If you wish to have the decision reviewed by the OAIC, you may apply for the review, in 
writing, or by using the online merits review form available on the OAIC’s website at 
www.oaic.gov.au, within 60 days of receipt of this letter.  
 
Applications for review can be lodged with the OAIC in the following ways: 
 
Online: 
www.oaic.gov.au  
Post:  
GPO Box 5218, Sydney NSW 2001 
Email: 
xxxxxxxxx@xxxx.xxx.xx 
Phone: 
1300 363 992 (local call charge) 
 
Complaints to the Office of the Australian Information Commissioner or the 
Commonwealth Ombudsman 
You may complain to either the Commonwealth Ombudsman or the OAIC about actions 
taken by the NDIA in relation to your request. The Ombudsman will consult with the OAIC 
before investigating a complaint about the handling of an FOI request. 
 
Your complaint to the OAIC can be directed to the contact details identified above. Your 
complaint to the Ombudsman can be directed to: 
 
Phone: 
1300 362 072 (local call charge) 
Email:  
xxxxxxxxx@xxxxxxxxx.xxx.xx  
 
Your complaint should be in writing and should set out the grounds on which it is considered 
that the actions taken in relation to the request should be investigated.