OFFICIAL 
Our reference: FOI 24/25-0278 
 
 
GPO Box 700 
30 September 2024 
Canberra   ACT   2601 
 
1800 800 110 
 
ndis.gov.au 
 
Rachmum4 
 
 
By email: xxxxxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxx.xx  
 
Dear Rachmum4 
 
Freedom of Information request — Request consultation process 
 
Thank you for your correspondence of 29 August 2024, in which you requested access 
under the Freedom of Information Act 1982 (FOI Act) to documents held by the National 
Disability Insurance Agency (NDIA). 
 
Scope of your request 
 
You have requested access to the fol owing documents: 
 
 
“Could you please provide information on the outcome of reports for services 
 
requested by OT’s and other allied health providers for PWD when presented in 
 
functional Accessment reports.” 
 
Practical refusal 
I am authorised to make decisions under section 23(1) of the FOI Act. 
 
I am writing to advise that your request does not provide enough information about the 
documents you are seeking as is reasonably necessary to al ow us to identify them. This is 
called a ‘practical refusal reason’ under section 24AA of the FOI Act. 
 
On this basis, I intend to refuse your request. However, before I make a final decision, I am 
writing to provide you with an opportunity to revise your request. This is called a ‘request 
consultation process’ as set out under section 24AB of the FOI Act. You have 14 days to 
respond to this notice in one of the ways set out below. 
 
Why I intend to refuse your request  
Your request does not satisfy section 15(2)(b) of the FOI Act, as the terms of your request 
are not identifiable, and we are unable to identify the specific documents sought. We seek 
further information from you about the documents you are requesting access to. 
 
Specifically, we require clarity about: 
  •  What you mean when you have requested ‘…outcome of reports for services 
requested by OT’s and other allied health providers…’.  
•  What ‘other allied health providers’ you are referring to. 
 
Please note that searches of functional assessment reports would likely require searches of 
individual participants NDIS file, which would breach those participant’s privacy unless you 
provided consent, and would amount to a task that would substantially and unreasonably 
divert the resources of the NDIA from our operations. 
OFFICIAL 
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OFFICIAL 
 
Request consultation process 
You now have an opportunity to revise your request to enable it to proceed. 
 
Revising your request can mean narrowing the scope of the request to make it more 
manageable or explaining in more detail the documents you wish to access. For example, by 
providing more specific information about exactly what documents you are interested in, the 
NDIA wil  be able to pinpoint the documents more quickly and avoid using excessive 
resources to process documents you are not interested in. 
 
You might like to consider: 
 
•  Clearly identifying the documents you are seeking access to.  
 
You have 14 days from the date you receive this letter to contact me and do one of the 
following: 
a.  withdraw your request 
b.  make a revised request 
c.  indicate that you do not wish to revise the request. 
 
During this period, you are welcome to seek assistance to revise your request. If you revise 
your request in a way that adequately addresses the practical refusal reason outlined above, 
we wil  recommence processing it. 
 
Please note that the time taken to consult with you regarding the scope of your request is not 
taken into account for the purposes of the timeframe for processing your request. 
 
You can contact me by email at xxx@xxxx.xxx.xx. 
 
Alternatively, you can reply in writing to the following address:  
  Freedom of Information Section 
Complaints Management & FOI Branch  
General Counsel Division 
National Disability Insurance Agency 
GPO Box 700 
CANBERRA   ACT   2601 
 
If you do not contact me within this period, that is by 14 October 2024, your FOI request wil  
be taken to have been withdrawn under subsection 24AB(7) and wil  not be dealt with any 
further. 
 
Please do not hesitate to contact me if you have any questions. 
 
Yours sincerely 
 
Patrick (PHO293) 
Senior Freedom of Information Officer 
Complaints Management & FOI Branch 
General Counsel Division 
OFFICIAL 
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