This is an HTML version of an attachment to the Freedom of Information request 'Average cost to the NDIA in responding to AAT applications in 2023-2024'.



Our reference: FOI 24/25-0253 
 
 
 
GPO Box 700 
 
Canberra   ACT   2601 
29 October 2024 
1800 800 110 
 
ndis.gov.au 
 
 
David Wright 
Right to Know 
 
By email: xxxxxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxx.xx  
 
 
Dear David Wright 
Freedom of Information request — Notification of Decision 
Thank you for your correspondence of 28 August 2024 (your correspondence), seeking 
access under the Freedom of Information Act 1982 (FOI Act) to documents held by the 
National Disability Insurance Agency (NDIA)
The purpose of this letter is to provide you with a decision on your request. 
Scope of your request 
You have requested access to the fol owing documents: 
“…The NDIA's Independent Expert Review Program Evaluation Report (October 2023) 
states that the average cost for the NDIA in participating in a 2.5 day hearing at the 
Administrative Appeals Tribunal (AAT) was $29,899 - being the cost of hearing days 
only. This equated to an average of $11,959.60 per hearing day. 
Please provide the following information for the 2023-2024 financial year, for all AAT 
matters to which the NDIA was a Respondent: 
1. For all AAT matters that went to hearing, the overall average number of days that a 
matter was at hearing, and the overal  average daily cost per matter incurred by the 
NDIA in participating in those hearings (being the cost of hearing days only). 
2. For all AAT matters, including those matters that did not go to hearing, the average 
total monthly cost per matter incurred by the agency in being a Respondent in these AAT 
matters (e.g. legal costs, costs associated with the engagement of expert witnesses 
etc)…” 
Extension of time 
On 25 September 2024, you agreed to a 30-day extension of time under section 15AA of the 
FOI Act, making 27 October 2024 the new date to provide you with a decision on access. 
Expiration of time 
As we were not able to complete your application by the legislated due date of 27 October 
2024, your application is regarded as a deemed refusal under section 15AC of the FOI Act.  
 
 


Despite this, I have continued to process your application. I apologise for the delay and 
confirm that you retain your right to seek external review of this decision. Details are set out 
in Attachment B to this letter. 
 
Search efforts 
The NDIA’s Legal Practice and Capability Branch searched for and were able to create a 
document pursuant to section 17 of the FOI Act. 
Section 17(1)(c) of the FOI Act provides that an agency can produce a written document 
containing the requested information, by the use of a computer or other equipment that is 
ordinarily available for retrieving or collating stored information. We have been able to 
produce a document containing the information you requested. I have, therefore, treated 
your request as if it were a request for access to this document in accordance with section 
17(1)(c) of the FOI Act. 
I have identified one (1) document, which falls within the scope of your request.  
Decision 
I am authorised to make decisions under section 23(1) of the FOI Act. My decision on your 
request and the reasons for my decision are set out below.  
I have decided to: 
•  grant access to 1 document in full 
In reaching my decision, I took the fol owing into account: 
•  your correspondence outlining the scope of your request 
•  the nature and content of the document falling within the scope of your request 
•  the FOI Act  
•  the FOI Guidelines published under section 93A of the FOI Act 
•  the result of consultation with relevant NDIA staff 
•  factors relevant to my assessment of whether or not disclosure would be in the public 
interest 
Release of documents 
The documents for release, as referred to in the Schedule of Documents at Attachment A
are enclosed. 
Rights of review 
Your rights to seek a review of my decision, or lodge a complaint, are set out at 
Attachment B
 
 
 
 
2 


Should you have any enquiries concerning this matter, please do not hesitate to contact me 
by email at xxx@xxxx.xxx.xx. 
Yours sincerely 
 
Patrick (PHO293) 
Senior Freedom of Information Officer 
Complaints Management & FOI Branch 
General Counsel Division 
3 


 
Attachment A  
Schedule of Documents for FOI 24/25-0253 
 
Document 
Page 
Description 
Access Decision 
Comments 
number 
number 
 
 


Section 17 Document 
FULL ACCESS 
Document created under 
 
section 17 of the FOI Act 
 
 
 
 
 
 
 
 
 
 
 
 
 
 



 
Attachment B 
Your review rights  
 
As this matter was a deemed refusal, internal review of this decision is not an option. 
However, if you have concern with any aspect of this decision, please contact the NDIA FOI 
team by email xxx@xxxx.xxx.xx or by post: 
 
Freedom of Information Section 
Complaints Management & FOI Branch 
General Counsel Division 
National Disability Insurance Agency 
GPO Box 700 
CANBERRA ACT 2601  
 
Review by the Office of the Australian Information Commissioner 

The FOI Act gives you the right to apply to the Office of the Australian Information 
Commissioner (OAIC) to seek a review of this decision. 
 
If you wish to have the decision reviewed by the OAIC, you may apply for the review, in 
writing, or by using the online merits review form available on the OAIC’s website at 
www.oaic.gov.au, within 60 days of receipt of this letter.  
 
Applications for review can be lodged with the OAIC in the following ways: 
 
Online: www.oaic.gov.au  
Post:   GPO Box 5218, Sydney NSW 2001 
Email:  xxxxxxxxx@xxxx.xxx.xx 
Phone: 1300 363 992 (local cal  charge) 
 
Complaints to the Office of the Australian Information Commissioner or the 
Commonwealth Ombudsman 
You may complain to either the Commonwealth Ombudsman or the OAIC about actions 
taken by the NDIA in relation to your request. The Ombudsman wil  consult with the OAIC 
before investigating a complaint about the handling of an FOI request. 
 
Your complaint to the OAIC can be directed to the contact details identified above. Your 
complaint to the Ombudsman can be directed to: 
 
Phone: 1300 362 072 (local cal  charge) 
Email:  xxxxxxxxx@xxxxxxxxx.xxx.xx  
 
Your complaint should be in writing and should set out the grounds on which it is considered 
that the actions taken in relation to the request should be investigated.