This is an HTML version of an attachment to the Freedom of Information request 'Education related supports'.



Our reference: FOI 24/25-0231 
 
GPO Box 700 
Canberra   ACT   2601 
1800 800 110 
23 October 2024 
ndis.gov.au 
 
 
Gabriel 
 
By email: xxxxxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxx.xx 
 
 
Dear Gabriel 
 
Freedom of Information request — Notification of Decision 
Thank you for your correspondence of 22 August 2024, in which you requested access to 
documents held by the National Disability Insurance Agency (NDIA), under the Freedom of 
Information Act 1982
 (FOI Act). 
Scope of your request  
You requested access to the following: 
“…any internal NDIS documents which provide guidance on when funding can be 
provided to assist adult participants attending formal education." 

Extension of time 
On 18 September 2024, you agreed to a 30-day extension of time under section 15AA of the 
FOI Act, extending the due date to 23 October 2024 to provide a decision on request. 
Document Search 
I have identified 8 documents, which fall within the scope of your request.  
The documents were identified by conducting searches of NDIA’s systems, using all 
reasonable search terms that could return documents relevant to your request, and 
consulting with NDIA staff who could identify documents within the scope of the request. 
Decision on access to documents 
After examining the documents, I have decided to: 
  grant access to 7 documents in full 
  grant access to 1 document in part 
 
I made this decision as an authorised FOI decision maker under section 23(1) of the FOI Act. 
 
Reasons for decision 
I have decided that some information will not be released as it comprises Information that is 
conditionally exempt under 47E(d) of the FOI Act, information where disclosure would be 
contrary to the public interest. 
 
A detailed statement of the reasons for my decision is at Attachment A
 



 
 
Release of documents 
A schedule of documents for release can be found at Attachment B
Rights of review 
Your rights to seek a review of my decision, or lodge a complaint, are set out at 
Attachment C

Should you have any enquiries concerning this matter, please do not hesitate to contact me 
by email at xxx@xxxx.xxx.xx. 
Yours sincerely 
 
 
 
Kate  (KIM627) 
Senior Freedom of Information Officer 
Complaints Management & FOI Branch 
General Counsel Division 
 
 
 
2 

Attachment A 
 
Statement of Reasons 
FOI 24-25-0231 
_________________________________________________________________________ 
 
 
Decision 
In reaching my decision, I have considered the following: 
  the scope of your request 
  the nature and content of the documents falling within the scope of your request 
  the FOI Act  
  the FOI Guidelines published under section 93A of the FOI Act 
  relevant case law concerning the operation of the FOI Act  
  consultation with NDIA staff 
  factors relevant to whether, or not disclosure would be in the public interest 
  the NDIA’s operating environment and functions. 
Relevant Law  
Under the FOI Act, a person has a legally enforceable right to obtain access to a document 
of an agency, however a decision maker must decide whether access to a conditionally 
exempt document would, on balance, be contrary to the public interest. 
 
Certain operations of agencies (section 47E(d)) 
Section 47E(d) of the FOI Act conditionally exempts a document(s) if its disclosure would, or 
could reasonably be expected to, have a substantial adverse effect on the proper and 
efficient conduct of the operations of an agency. 
Document 8 contains information relating to certain operations of the NDIA, specifically: 
internal guidance to staff on methodologies used to determination levels of support and 
associated financial amounts to ensure participants receive supports that are reasonable 
and necessary. 
Any disclosure resulting in the prejudice of the effectiveness of the Agency’s operational 
procedures would, or could reasonably be expected to, result in the need for the Agency to 
change those procedures to maintain the effectiveness and sustainability of the Agency and 
the Scheme. 
I am satisfied that the release of this information would potentially result in the public 
disclosure of internal methodologies that, through improper use, would, or could, lead to a 
distortion of funding levels that would substantially and adversely affect the integrity of the 
NDIS.  
Accordingly, I find that disclosure of this information would or could reasonably be expected 
to have a substantial adverse effect on the operations of the Agency and is therefore 
conditionally exempt under section 47E(d) of the FOI Act. 
 
 
 
3 

 
Public interest considerations 
Section 11A(5) of the FOI Act provides that access to a document covered by a conditional 
exemption must be provided unless disclosure would be contrary to the public interest.  
Irrelevant factors 
I have examined the irrelevant factors in section 11B(4) of the FOI Act and I am satisfied I 
have not considered any irrelevant factors in reaching my decision. 
Factors favouring disclosure 
In favour of disclosure, I have considered the factors outlined in section 11B(3) of the FOI 
Act, and I have determined that disclosure of the relevant information in document 8 would 
promote the objects of the FOI Act by providing access to documents held by the 
government and providing access to information. 
Factors weighing against disclosure 
The FOI Act does not list any factors weighing against disclosure. These factors will depend 
on the circumstances. However, the inclusion of the exemptions and conditional exemptions 
in the FOI Act recognises that harm may result from the disclosure of some types of 
documents in certain circumstances.  
 
In favour of non-disclosure, I have determined that disclosure of the information: would not  
  contribute to the publication of information of sufficient public interest to justify the likely 
harm caused by release 
  inform debate on a matter of public importance, or  
  promote oversight of public expenditure. 
On balance 
I am satisfied that disclosure of the information I have redacted from the document would be 
contrary to the public interest. I therefore conclude that it is exempt from 
disclosure. 
 
Accordingly, I have decided to release most of the information with the contrary to the public 
interest information removed pursuant to section 47E(d) of the FOI Act. 
 
 
4 


 
Attachment B 
 
Schedule of Documents for FOI 24/25-0231 
 
Document 
Page 
Description 
Access Decision 
number 
number 
1 1-17 
Our Guidelines - Work and Study v4  
FULL ACCESS 
 
Date: 20 December 2023 
2 18-25 
Our Guidelines – Mainstream and Community Supports Overview v1 
FULL ACCESS 
 
Date: 24 August 2021 
3 26-59 
Our Guidelines – Mainstream and Community Supports Interfaces v6 
FULL ACCESS 
 
Date: 2 May 2024 
4 60-67 
Our Guidelines – Community Connections v2 
FULL ACCESS 
 
Date: 22 December 2023 
5 68-95 
Our Guidelines – Including Specific Types of Supports in Plans 
FULL ACCESS 
 
Date: 15 December 2020 
6 96-140 
Our Guidelines – Reasonable and Necessary Supports v6 
FULL ACCESS 
 
Date: 20 December 2023 
7 141-154 
Knowledge Article - Understand Work and Study Supports v3 
FULL ACCESS 
 
Date: 8 August 2024 
8 155-163 
Knowledge Article - Understand Transport Supports v4 
PARTIAL ACCESS 
 
Exemption claimed: 
Date: 19 July 2024 
s47E(d) – certain operations of 
agencies 
 
 



 
Attachment C 
Your review rights  
 
Internal Review  
The FOI Act gives you the right to apply for an internal review of this decision. The review 
will be conducted by a different person to the person who made the original decision. 
 
If you wish to seek an internal review of the decision, you must apply for the review, in 
writing, within 30 days of receipt of this letter. 
 
No form is required for an application for internal review, but to assist the review process, 
you should clearly outline your grounds for review (that is, the reasons why you disagree 
with the decision). Applications for internal review can be lodged by email to xxx@xxxx.xxx.xx 
or sent by post to: 
 
Freedom of Information Section  
Complaints Management & FOI Branch  
General Counsel Division 
National Disability Insurance Agency 
GPO Box 700 
CANBERRA   ACT   2601 
 
Review by the Office of the Australian Information Commissioner 
The FOI Act also gives you the right to apply to the Office of the Australian Information 
Commissioner (OAIC) to seek a review of this decision. 
 
If you wish to have the decision reviewed by the OAIC, you may apply for the review, in 
writing, or by using the online merits review form available on the OAIC’s website at 
www.oaic.gov.au, within 60 days of receipt of this letter.  
 
Applications for review can be lodged with the OAIC in the following ways: 
 
Online: 
www.oaic.gov.au  
Post:  
GPO Box 5218, Sydney NSW 2001 
Email: 
xxxxxxxxx@xxxx.xxx.xx 
Phone: 
1300 363 992 (local call charge) 
 
Complaints to the Office of the Australian Information Commissioner or the 
Commonwealth Ombudsman 
You may complain to either the Commonwealth Ombudsman or the OAIC about actions 
taken by the NDIA in relation to your request. The Ombudsman will consult with the OAIC 
before investigating a complaint about the handling of an FOI request. 
 
Your complaint to the OAIC can be directed to the contact details identified above. Your 
complaint to the Ombudsman can be directed to: 
 
Phone: 
1300 362 072 (local call charge) 
Email:  
xxxxxxxxx@xxxxxxxxx.xxx.xx  
 
Your complaint should be in writing and should set out the grounds on which it is considered 
that the actions taken in relation to the request should be investigated.