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DOCUMENT 2
FOI 23/24-0201 
Hearing Oversight Committee meeting 
Meeting date: 
10 November 2022 
Agenda Item:  
# 
Agenda Item:  
AAT Case Management Guides Project 
Paper Type:    
For Endorsement 
ELT Sponsor:  
Matthew Swainson, Chief Counsel 
Draft resolution: 
The Hearing Oversight Committee endorses the Six AAT CM Guides 
presented to the meeting. 
1.
Purpose
The purpose of this paper is to provide an overview of the current AAT Case Management 
Guides Project and seek endorsement from the Hearing Oversight Committee of the Six 
AAT Case Management Guides completed to date (See Attachments):  
1. s22(1)(a)(ii) - irrelevant material
2. s22(1)(a)(ii) - irrelevant material
3. AAT CM Guide – Applied Behavioural Analysis,
4. s22(1)(a)(ii) - irrelevant material
5. s22(1)(a)(ii) - irrelevant material
6. s22(1)(a)(ii) - irrelevant material
1.1. 
This endorsement is being sought for the Guides that provide Case Managers and other 
stakeholders with guidance in formulating the position of the NDIA in managing matters 
before the AAT, with respect to specific supports.  
2.
Recommendation
2.1. 
To endorse the use of the AAT Case Management Guides as being the position of the
NDIA regarding each of the nominated supports.
3.
Background
3.1. 
A need was identified for a common plain English and succinct suite of guidance
documents identifying the various documents for consideration in formulating an
approach to managing the matter and outlining the NDIA’s likely position on the provision
of certain NDIS supports, based on legislation and experience.
3.2. 
A Project was established in the Quality, Strategy and Training team within the AAT Case
Management Branch in August 2022. This Project was tasked with providing Case
Management Guides for 30 supports topics with extensive consultation within the
Branch’s Executive team, Subject Matter Experts both within the Branch and the wider
NDIA to ensure completeness and accuracy of the Guides.
3.3. 
The Guides are to provide only a summary of the Supports and the NDIA’s likely
positions to act as a type of quick reference tool to assist both internal and external
stakeholders to develop a greater understanding of our case management approach.
4.
Budget
4.1. 
The Project is utilising existing resources.
5.
Risks
5.1. 
These Guides are designed to outline the NDIA position regarding the provision of NDIS
Supports to Case Managers and other interested parties. The Guides provide for each of
the covered supports sections covering description of the support, current NDIA Policy,
[Insert Title of Paper] 

Page 2 of 14


FOI 23/24-0201 
 
Hearing Oversight Committee meeting 
 
NDIA posture, supporting evidence requirements, other considerations and summary/ies 
of previous AAT decisions that may be relevant. The Guides also include links to relevant 
legislation, documents, papers and orders where required. 
5.2. 
The publishing of these Guides may increase the scrutiny that the Agency’s decision-
making processes are currently undergoing. This is considered of minor impact as the 
Guides are distilling already published information from the NDIS Guidelines on the 
internet, published decisions of the AAT and interpretations of the relevant legislation – 
the Act and Rules. 
6. 
Impact 
6.1. 
The provision of the AAT Case Management Guides to Case Managers and the Agency 
will assist with achieving the following outcomes and improvements. 
6.1.1.  Staff (especially New Starters) will have access to a ‘one stop shop’ re supports. 
6.1.2.  Business units throughout the Branch and the Agency will have access to the 
latest NDIA policy and posture regarding the provision of supports that are covered. 
6.1.3.  The NDIA will have transparency regarding its decisions in internal and external 
forums – i.e. the AAT will better understand our position when we are dealing with 
the Members. 
6.1.4.  Participants and Providers will have a better understanding of how the NDIA has 
formulated its approach to managing the matter. 
6.1.5.  These Guides will assist with satisfying the NDIA Participant Service Guarantee 
and Model Litigant obligations. 
7. 
Responsibility and next steps 
7.1. 
The Branch Manager, AAT Case management has overall responsibility and oversight of 
the Project. The Project team currently consists of the Director, Quality, Strategy and 
Training, Assistant Director, Strategy and Three Paralegals and is responsible for the 
initial drafting of the Guides, sourcing and collating feedback from users and Subject 
Matter Experts and managing the publishing and general administration of the Guides 
going forwards.  
7.2. 
The Project team will continue progressing the remaining 24 Guides which are currently 
in various stages and the Project is expecting to have all the Guides competed by the 
end of the year. 
[Insert Title of Paper] 
 

Page 3 of 14


FOI 23/24-0201 
 
Hearing Oversight Committee meeting 
 
Attachments  
Attachment A:  s22(1)(a)(ii) - irrelevant material
 AAT 
CM Guide – Applied Behavioural Analysis, s22(1)(a)(ii) - irrelevant material
 
 
Attachment B:  AAT Case Management Guides Topic List 
 
Hearing Oversight Committee Endorsement: Yes/No/For Discussion at next meeting/For 
discussion out of session. 
 
Internal use only – removed for meeting 
Prepared by: 
Philip s22(1)(a)(ii) - ir/ Lee 
 
Approved by: 
Matthew Swainson 
s22(1)(a)(ii) 
 
- irrelevant m
Division: 
AAT Case Management 
 
Chief Counsel 
Cleared by ELT 
[ELT date] 
 
 
  
[Insert Title of Paper] 
 

Page 4 of 14

DOCUMENT 3
FOI 23/24-0201 
Attachment B: AAT Case Management Guides Topic List. 
s22(1)(a)(ii) - irrelevant material
4. Applied Behavioural Analysis (ABA)
s22(1)(a)(ii) - irrelevant material
Page 5 of 14


DOCUMENT 4
FOI 23/24-0201 
AAT Case Management Guide 
Applied Behavioural Analysis (ABA) 
OFFICIAL   For Internal Use Only 
Field 
Content 
Reference Documents 
Title 
Applied Behavioural Analysis (ABA) 
This document is part of a suite of guidance 
documents for case managers to use in formulating 
Purpose 
their approach to managing individual cases before 
the Administrative Appeals Tribunal (AAT).  
ABA therapy refers to a non-pharmacological 
behavioural intervention to help children diagnosed 
Applied Behavioural 
with Autism Spectrum Disorder (ASD), intellectual 
Analysis (ABA) Therapy 
disability or developmental delay to develop skills in 
| Disability Support 
communication, self-care and social interaction, and 
Guide 
or reduce behaviours that are barriers to learning and 
Scope 
participation.   
Behavioural 
interventions | NDIS 
ABA is one of a number of different evidence-based 
approaches to support children with ASD. It is 
Autism CRC early 
characterised by intensive interventions, delivered by 
intervention report | 
trained personnel in a clinical or childcare 
NDIS 
environment.  
Escalation to 
If a matter is within the parameters of this document, 
Hearing 
the AAT CM Branch Manager may approve 
Oversight 
proceeding to hearing. Where there is substantial risk 
Committee 
or the matter is outside the parameters of this 
(HOC) 
document, the matter should be referred to HOC.   
Section 34(1) of the 
National Disability 
The NDIA will fund ABA therapy if the NDIA is satisfied  Insurance Scheme Act 
it is a reasonable and necessary support. Where ABA 
2013 
therapy is to be funded as an early intervention 
Current 
Rules 3.2 and 3.3 of the 
support, the NDIA must also be satisfied that it is 
National 
National Disability 
likely to reduce a participant’s need for future 
Disability 
Insurance Scheme 
disability supports. 
Insurance 
(Supports for 
Agency (NDIA
Supports for children with ASD should be evidence-
Participants) Rules 
policy on the 
based and delivered using a family-centred approach 
2013 
subject 
that incorporates individual planning. ABA therapy is 
Operational Guideline – 
likely to NOT be delivered with a family centred 
Applying to the NDIS 
approach and more likely to be delivered in an allied 
health clinic or childcare/school environment.  
Operational Guideline – 
Early childhood 
approach 


Page 6 of 14


FOI 23/24-0201 
AAT Case Management Guide 
 
Applied Behavioural Analysis (ABA)   
 
OFFICIAL   For Internal Use Only 
 
ECIA National 
Guidelines – Best 
Practice in Early 
Childhood Intervention 
Council of Australian 
Governments (COAG) – 
Principles to determine 
responsibilities of the 
NDIS and other service 
systems 
Operational Guideline – 
Creating your plan 

CXZS v National 
Disability Insurance 
Agency 
[2021] AATA 
511 
Intervention 
The NDIA is likely to fund up to 20 hours per week of 
Recommendations for 
ABA therapy where it is considered likely to be 
Children with Autism in 
effective and beneficial.  
Light of a Changing 
Evidence from a meta-analysis of clinical studies 
Evidence Base | Report, 
indicates that it is unlikely that more than 15 hours 
Dr M Sandbank et al 
per week of ABA will be effective and beneficial.  
(generalised findings, 
specific to older 

Where more than 20 hours of ABA is requested, the 
children) 
NDIA Posture 
NDIA is most likely to run the matter to hearing. The 
in relation to 
matter will turn on the question of the participant’s 
Autism CRC early 
this subject 
age, and their own capacity as well as their family’s 
intervention report | 
capacity to meet the time obligations of ABA therapy. 
NDIS 
Where a participant has commenced school and 
The Department of 
requests more than 10 hours of ABA per week, the 
Defence (USA) | 
NDIA must consider the capacity of the participant 
Comprehensive Autism 
and their family to sustain both full-time schooling 
Care Demonstration 
and intensive therapy. 
Annual Report 2021 
 
A Multisite Randomized 
Controlled Trial 
Comparing the Effects 
of Intervention 
Intensity and 
Intervention Style on 
Outcomes for Young 
Children With Autism - 
ScienceDirect 

 
Page 7 of 14


FOI 23/24-0201 
AAT Case Management Guide 
 
Applied Behavioural Analysis (ABA)   
 
OFFICIAL   For Internal Use Only 
 
Australia's First 
National Guideline for 
the Assessment and 
To consider funding for ABA therapy, the NDIA 
Diagnosis of Autism 
requires evidence of a relevant diagnosis from a 
Spectrum Disorders | 
paediatrician, psychiatrist, psychologist or a specialist 
Autism CRC 
multi-disciplinary team. The Diagnostic and Statistical 
List A: Conditions that 
Manual of Mental Disorders, fifth edition (DSM-5) is 
are likely to meet the 
the NDIA’s preferred diagnostic standard.  
disability requirements 
Evidence 
| NDIS 
recommended 
Clinical evidence that ABA therapy satisfies the 
to inform NDIA  criteria in section 34(1) is also required to be provided  Section 34(1) of the 
position in a 
by a psychologist, occupational therapist, 
National Disability 
specific matter  paediatrician or, where a participant has received 
Insurance Scheme Act 
before the 
ABA therapy previously - an ABA therapist.   
2013  
Administrative 
Clinical evidence must address the link between ABA 
Rules 3.2 and 3.3 of the 
Appeals 
therapy and a participant’s goals and specify how the 
National Disability 
Tribunal (AAT
requested number of hours of ABA therapy will be 
Insurance Scheme 
effective in assisting the participant to achieve those 
(Supports for 
goals.   
Participants) Rules 
Evidence from a behavioural paediatrician who has 
2013  
assessed the participant in person is recommended. 
Persons Giving Expert 
Professor Einfeld or Dr McDowell are recommended.  
and Opinion Evidence 
Guideline | 
Administrative Appeals 
Tribunal 
The NDIA must also be satisfied that ABA therapy 
Rule 5.1 of the National 
meets the National Disability Insurance Scheme 
Disability Insurance 
(NDIS) funding criteria – in particular, that it:  
Scheme (Supports for 

Participants) Rules 
  is unlikely to cause harm to a participant or 
2013 
pose a risk to others; and 
•  is not duplicated by other funded supports. 
How we work out if a 
support meets the 
Other 
Consider the context and circumstances of the family 
funding criteria | NDIS 
considerations 
and their capacity to support the delivery of 15 – 20 
hours of intervention in the learning environment of 
Autism CRC early 
the child (usually the home or school). 
intervention report | 
NDIS 
Also consider: 

Section 3 of the 
  children with greater baseline cognitive skills 
National Disability 
and higher adaptive behaviour scores at 
Insurance Scheme Act 
baseline have better outcomes from early 
2013 
intensive ABA therapy; and  

 
Page 8 of 14


FOI 23/24-0201 
AAT Case Management Guide 
 
Applied Behavioural Analysis (ABA)   
 
OFFICIAL   For Internal Use Only 
 
•  younger children have better outcomes from 
ABA therapy.  
The NDIA must also have regard to a participant’s 
choice and control in the pursuit of their goals and 
the planning and delivery of their supports.  
The AAT will not consider whether ABA therapy is an 
FRCT v National 
effective early behavioural intervention strategy for 
Disability Insurance 
children diagnosed with ASD, but whether ABA 
Agency [2019] AATA 
therapy satisfies the criteria in section 34(1), which 
1478 
will be determined on the facts of each case. 
Previous 
WKZQ v National 
When considering funding for ABA therapy, the NDIA 
matters that 
Disability Insurance 
must also consider the promotion of an applicant’s 
may advise the 
Agency [2019] AATA 
choice and control in the pursuit of their goals and 
NDIA position 
1480 
the planning and delivery of their supports.  
CXZS v National 
It is the responsibility of the NDIA to show that ABA 
Disability Insurance 
therapy can be substituted with other mainstream 
Agency [2021] AATA 
therapies and achieve the same outcomes for the 
511 
applicant. 
Document 
DRAFT Version 0.6 
2 November 2022 
admin 
Quality, Strategy and Training 
Approved 
Matthew Swainson, General Counsel 
 
Endorsed 
Hearing Oversight Committee 
 
 

 
Page 9 of 14






FOI 23/24-0201 
s22(1)(a)(ii) 
 
- irrelevant mate Jess <Jesss22(1)(a)(ii) 
@ndis.g
- irrelevant mate
ov.au>; s22(1)(a)(ii)   
- irrele Simon
 
 <Simons22(1)(a)(ii)  @
- irrele
ndis.gov.au
 

Subject: RE: For endorsement: AAT CM guides [SEC=OFFICIAL] 
 
Hi Matt,  
 
Re #1 below. Yes, there will need to be a scheduled review (initially 6 monthly, Lee, please confirm) in addition to 
any considerations as part of the post decision SOP that is also being updated (DR&L are the lead on this). 
 
s22(1)(a)(ii) - irrelevant material
 
 
Phil/Lee, feel free to add/correct anything above. 
 
Thanks, 
 
Daniel Flowers 
Branch Manager 
AAT Case Management 
National Disability Insurance Agency 
s22(1)(a)(ii) - irrelevant material  
Email xxxxxx.xxxxxxx@xxxx.xxx.xx 
 
The NDIA acknowledges the Traditional Custodians of Country throughout Australia and their continuing connection 
to land, sea and community. We pay our respects to them and their cultures and to Elders past, present and 
emerging.  
 
From: Swainson, Matthew <xxxxxxx.xxxxxxxx@xxxx.xxx.xx>  
Sent: Thursday, 5 January 2023 5:22 PM 
To: s22(1)(a)(ii) - irre Philip
 
 <Philips22(1)(a)(ii) - xxxx@xxxx.xx
 
v.au>; s22(1)(a)(ii) - irrelevant material Lee <Lee.s22(1)(a)(ii) - irrelevant xxxxxxx@xxxx.xxx.xx> 
Cc: Flowers, Daniel <xxxxxx.xxxxxxx@xxxx.xxx.xx>; s22(1)(a)(ii) 
 
- irrelevant mate Marija <Marijas22(1)(a)(ii) 
@ndis.gov.au
- irrelevant mate
>; s22(1)(a)(ii) - irrelevant mate 
Emma <Emmas22(1)(a)(ii) - irrelevant xxxx@xxxx.xxx.xx>; s22(1)(a)(ii) 
 
- irrelevant mate Jess <Jesss22(1)(a)(ii) 
@ndi
- irrelevant mate
s.gov.au>; s22(1)(a)(ii)   
- irrele Simon
 
 
<Simons22(1)(a)(ii)  @ndis.gov.a
- irrele
 
u> 
Subject: RE: For endorsement: AAT CM guides [SEC=OFFICIAL] 
 
Hi Philip and team 
 
Great piece of work, much appreciated.  
 
You’ll see I’ve been working through the documents and I can see Philip has been responding to comments – thanks. 
I will keep working my way through, though possibly Monday now. 
 
I have a two broader comments: 
1.  Confirmation about the process for keeping these updated. Do we review after an AAT decision or HOC 
position that changes the posture. Also where we have identified model litigant issues with our approach. 
s22(1)(a)(ii) - irrelevant material
 
 
 
 
 
Ideally I would like a continuous improvement loop that connects to model litigant/participant experience – is this 
the vehicle? 
 
Matt 
3
Page 12 of 14