Your review rights  
 
As this matter was a deemed refusal, internal review of this decision is not an option. 
However, if you have concern with any aspect of this decision, please contact the NDIA FOI 
team by email xxx@xxxx.xxx.xx or by post: 
 
Freedom of Information Section 
Complaints Management & FOI Branch 
General Counsel Division 
National Disability Insurance Agency 
GPO Box 700 
CANBERRA ACT 2601  
 
Review by the Office of the Australian Information Commissioner 
The FOI Act gives you the right to apply to the Office of the Australian Information 
Commissioner (OAIC) to seek a review of this decision. 
 
If you wish to have the decision reviewed by the OAIC, you may apply for the review, in 
writing, or by using the online merits review form available on the OAIC’s website at 
www.oaic.gov.au, within 60 days of receipt of this letter.  
 
Applications for review can be lodged with the OAIC in the following ways: 
 
Online: 
www.oaic.gov.au  
Post:  
GPO Box 5218, Sydney NSW 2001 
Email: 
xxxxxxxxx@xxxx.xxx.xx 
Phone: 
1300 363 992 (local call charge) 
 
Complaints to the Office of the Australian Information Commissioner or the 
Commonwealth Ombudsman 
You may complain to either the Commonwealth Ombudsman or the OAIC about actions 
taken by the NDIA in relation to your request. The Ombudsman will consult with the OAIC 
before investigating a complaint about the handling of an FOI request. 
 
Your complaint to the OAIC can be directed to the contact details identified above. Your 
complaint to the Ombudsman can be directed to: 
 
Phone: 
1300 362 072 (local call charge) 
Email:  
xxxxxxxxx@xxxxxxxxx.xxx.xx  
 
Your complaint should be in writing and should set out the grounds on which it is considered 
that the actions taken in relation to the request should be investigated. 
 
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